Reviews of Best Western PLUS Fox Creek 4 stars
311-1st Avenue , T0H 1P0 Fox Creek, Canada
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewI rarely write reviews for a hotel stay, but I have to say that I was very impressed with the friendliness of the staff, the cleanliness of the hotel, and the amenities. I really appreciated it.
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores! We are so happy to hear that you enjoyed your stay with us, and that our services were particular highlights as well. Thank you for your kind words and for recognizing our staff excellent service, we’re glad you had a positive experience Our lovely team is dedicated to providing top-notch service, and your kind review truly motivate us to keep up the great work! :) Your intent to recommend our hotel is the greatest compliment we can receive, and we genuinely appreciate your trust in us. It's always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. Rocky Customer Care Specialist Best Western Plus Fox Creek
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores! We are so happy to hear that you enjoyed your stay with us, and that our services were particular highlights as well. Thank you… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation and cleanliness. Accommodating for dayshift/nightshift crews.
Thank you for your great review and for highlighting what you enjoyed during your stay-especially our hotels location and cleanliness. We are so glad that you had a pleasant stay! We value your support and hope to welcome you back in the future for an even better stay. If there’s anything we can assist you with, please don’t hesitate to reach out. Sincerely, Karen, Customer Care Specialist. Best Western Plus Fox Creek
Thank you for your great review and for highlighting what you enjoyed during your stay-especially our hotels location and cleanliness. We are so glad that you had a pleasant stay! We value your support and hope to welcome you back in the fu… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was fantastic! Very friendly staff, and the room was nice and clean. The room included pots, pans, and utensils.
There was no hand soap, just a face bar soap.
Thank you for your great review and for highlighting what you enjoyed during your stay-especially our breakfast, friendly staff and clean rooms. We are so glad that you had a pleasant stay! We appreciate your feedback about the hand soap and we have also addressed your concern with the housekeeping team. We value your support and hope to welcome you back in the future for an even better stay. If there’s anything we can assist you with, please don’t hesitate to reach out. Sincerely, Karen, Customer Care Specialist. Best Western Plus Fox Creek
Thank you for your great review and for highlighting what you enjoyed during your stay-especially our breakfast, friendly staff and clean rooms. We are so glad that you had a pleasant stay! We appreciate your feedback about the hand soap an… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewSize of the room. Breakfast and supper included.
Bed are not that confortable. Will be nice to have a hot tub with the pool.
Thank you for taking the time to complete our guest satisfaction survey following your recent stay at Best Western Plus Fox Creek. We truly appreciate your thoughtful ratings and comments. We’re delighted to see that you rated our staff and cleanliness a 10/10 — your recognition means a great deal to us and will certainly be shared with the team. We also appreciate your honest feedback regarding our location, facilities, comfort, and value. Your suggestions about room comfort and the addition of a hot tub to our pool area are invaluable as we look for ways to enhance our guests’ experience. We're also pleased to hear that you enjoyed the room size, as well as the inclusion of breakfast and supper. Your insights help us improve, and we hope to welcome you back soon for an even better experience. Warm regards, Glyssa Customer Care Specialist Best Western Plus Fox Creek
Thank you for taking the time to complete our guest satisfaction survey following your recent stay at Best Western Plus Fox Creek. We truly appreciate your thoughtful ratings and comments. We’re delighted to see that you rated our staff an… Show more
Reviewed: 14 May 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewThe included breakfast was delicious. The staff were all very friendly. The proximity to the town services and access to the hotel were great. Lots of parking available.
The vehicle plug ins were lacking. It was a cold snap and there were not enough plug ins for the parking lot. The pool temperature was super cold. - unable to be used The elevators were painfully slow 05:00 the smell of the breakfast preparation was quite strong in the room/ ventilation. We were on the 4th floor, and it smelled like breakfast was being prepared in our room.
Thank you for taking the time to complete our survey and share your experience at Best Western Plus Hotel Fox Creek. We’re delighted to hear that you enjoyed our friendly staff, clean facilities, and delicious breakfast. Your kind words mean a lot to our team. We also appreciate your constructive feedback regarding the vehicle plug-ins, pool temperature, elevator speed, and ventilation. Your comments help us identify areas for improvement, and we will certainly take them into consideration to enhance our guests’ experience. We value your support and hope to welcome you back in the future for an even better stay. If there’s anything we can assist you with, please don’t hesitate to reach out. Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
Thank you for taking the time to complete our survey and share your experience at Best Western Plus Hotel Fox Creek. We’re delighted to hear that you enjoyed our friendly staff, clean facilities, and delicious breakfast. Your kind words mea… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewI ordered two beds and sofa bed but there was no sofa
No sofa bed
Thank you for taking the time to provide feedback on your recent stay at Best Western Plus Hotel in Fox Creek. We are genuinely sorry for any inconvenience caused by the misunderstanding regarding your room amenities. As we mentioned before your check-in, the room you booked through Booking.com was for a two queen beds with kitchenette, which unfortunately did not include a sofa bed. We had informed you in advance about this issue and even reached out to you directly to make sure you were aware of the situation. It appears that there was an error in the room description from Booking.com, which listed a sofa bed. The room reserved was actually a kitchenette with two queen beds, but without a sofa bed. We’ve informed Booking.com of this discrepancy and are working with them to correct it on their platform to prevent future misunderstandings. We apologize for any impact this may have had on your experience, and we hope to have the opportunity to serve you better on your next visit. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
Thank you for taking the time to provide feedback on your recent stay at Best Western Plus Hotel in Fox Creek. We are genuinely sorry for any inconvenience caused by the misunderstanding regarding your room amenities. As we mentioned befor… Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewVery clean, extremely friendly staff, fantastic breakfast
Wish it had a water slide or a little more in the pool
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. Our team is absolutely thrilled to hear that you and your family enjoyed your stay with us! :) If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. It's always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. Karen, Customer Care Specialist
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. Our team is absolutely thrilled to hear that you and your family enjoyed your stay with us! :) If there is ever anything we can… Show more
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewStaff were outstanding, how they managed to keep the hotel in such a spick and span condition amazed me! Fox Creek is an oil town,hence, the hotel is primarily used by contractors. The pool is small but serviceable, and rooms are clean and spacious with fridge and microwave. There is available good free breakfast every day, and guest appreciation dinners are for free on the nights served ! Simply great hotel. Tim Hortons right across from entrance !
The location does not have any entertainment that being said. This is the hotel you should use if you need to come to Fox Creek.
Thank you for taking the time to complete our survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. We are thrilled to hear that our staff were outstanding and that you were impressed by the cleanliness of our hotel. It's great to know that you found the pool serviceable and the rooms clean an spacious with useful amenities like the fridge and microwave. We're glad you enjoyed our complimentary breakfast and guest appreciation dinners. Thank you for recommending us as the hotel to use when visiting Fox Creek. If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
Thank you for taking the time to complete our survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are… Show more
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewNice, clean hotel. Friendly staff.
Water pressure in shower. Got food poisoning from the taco buffet.
Thank you so much for taking the time to let us know about your stay and for offering us good scores. I am happy you had such a great experience and I will definitely pass on your compliments to our staffs. We are dedicated to provide excellent service and we appreciate your feedback :) If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. We are always striving to offer the best possible experience. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. We look forward to seeing you again on your next stay! If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. Munni Customer Care Specialist.
Thank you so much for taking the time to let us know about your stay and for offering us good scores. I am happy you had such a great experience and I will definitely pass on your compliments to our staffs. We are dedicated to provide excel… Show more
Reviewed: 4 November 2023 · Stayed in November 2023
Verified reviewReviewed: 10 September 2023 · Stayed in September 2023
Verified review