Reviews of Best Western Grande Prairie 3 stars
10745 117th Avenue, T8V 7N6 Grande Prairie, Canada

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Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewBreakfast was very good, and room was very very clean.
Bed was not to our liking. And the room above us had a dog that was very loud throughout the night and into the morning
Thank you for sharing your experience, we are happy you had a great stay. We are sorry if the bed is not to your liking and the noise above you but will have this relayed to management.
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewstaff was gud
near pub
Thank you for sharing your experience with us. We are happy you had a great stay. We are looking forward to your next stay.
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewLocation
Looking dated
Thank you for sharing your experience. We are glad you still had a great stay. We appreciate your feedback and we are gradually making changes to rooms.
Reviewed: 17 September 2024 · Stayed in August 2024
Verified reviewWe really like the room it was comfortable the beds were comfortable also Very clean
There wasn’t nothing I didn’t like the room
Thank you for sharing your experience with us. We are glad you had a great stay.
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewSomething caught me off guard, I took a very early morning shower around 4-4:30am. I want to apologize to the guest's around my room, why? The person who was above me had a shower just after me, and the noise from the pipes was outrageous, it literally could wake the dead. If I was sleeping it definitely would have woken me up. It may not be the same in all the rooms but mine horrible. Otherwise it's a Best Western so you know the rooms are going to be good. Their breakfast the best one so far.
Thank you for sharing your experience with us Greg. We will look into the issue you encountered in the room and have it looked at. We appreciate that you brought it to our attention. We hope to see you again.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewVery nice and clean. Staff exceptional, very friendly.
We appreciate the ratings you left us. We are looking forward on your next stay.
Reviewed: 11 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 June 2024 · Stayed in May 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewLocation
Complimentary breakfast
We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewgood location, very clean lobby and rooms. pet friendly. friendly reception.
our business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
our business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will … Show more
Reviewed: 4 May 2024 · Stayed in May 2024
Verified reviewStaff does not pay attention to customers
Hi Frank, We apologized for not exceeding your expectations. We appreciate these inputs and will use them to implement improvements to better our service, can you tell us more about your stay?
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewThe location was good.
The hotel itself is old. We had an issue with the toilet and asked the front desk for repair when we went out. When we returned 7 hours later the toilet still wasn't fixed. When we asked the front desk the guy said the repair people were out. Huh? We also asked for a late check out from the same guy. He said ask tomorrow. The girl in the morning was pleasant but said no.
We apologized for not exceeding your expectations. We appreciate these inputs and will use them to implement improvements to better our service.
Reviewed: 17 December 2023 · Stayed in November 2023
Verified reviewReviewed: 16 December 2023 · Stayed in December 2023
Verified reviewReviewed: 14 December 2023 · Stayed in December 2023
Verified reviewReviewed: 1 December 2023 · Stayed in November 2023
Verified reviewBreakfast location on the 2nd floor was okay...lot's of room and comfortable. Selections were very good.
Thank you for sharing your experience with us. We are please that you enjoyed your stay with us.
Reviewed: 11 November 2023 · Stayed in October 2023
Verified reviewgreat breakfast
We appreciate the ratings you left us. We are looking forward on your next stay.
Reviewed: 6 November 2023 · Stayed in October 2023
Verified reviewIt was clean always and have good breakfasts but this time no enough food to serve coz was run out of stock.
It was noisy because of the nearby pub within the location. Not appropriate to have it the same area of the hotel coz people needs to get a good rest while outside is noisy.
We appreciate your inputs and will use them to implement improvements to our service. We are still looking forward to see you on your next stay.
Reviewed: 3 November 2023 · Stayed in November 2023
Verified reviewVery clean. Nice decor. Easy access with pets.
Rooms were a tad smaller than other hotels, which is noteworthy since I have an extra large sized kennel for the dog.
Thank you for sharing your experience with us. We are glad you still had a wonderful stay with us. We are looking forward to your next stay.