Reviews of Best Western Mountainview Inn 3 stars
1024 11 Street North , V0A 1H2 Golden, Canada
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation is central to Golden and near Highways and gas stations.
Rude and untrained staff. Stinking corridors, broken laundry and dryer, missing microwave utensils, dangling fridge etc.
Dear valued guest, thank you for sharing your feedback. We will be sure to review your feedback and should you wish to further discuss, please don't hesitate to contact us. Regards, GS
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEverything
I felt like I was gouged for the price of the room at 414. It really was not worth more than 214.
Thank you for taking the time to share your feedback regarding your recent stay. We truly value your opinion. We understand that pricing is an important factor in your decision-making process. We regularly assess our pricing structure to align with market conditions in our area. As demand can vary based on location, seasonality, local events and economic factors, we strive to remain competitive while ensuring we deliver value. Thank you again for your feedback and we hope to welcome you back in the future!
Thank you for taking the time to share your feedback regarding your recent stay. We truly value your opinion. We understand that pricing is an important factor in your decision-making process. We regularly assess our pricing structure to … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewProperty location was good and it was one of those last few properties with a decent price. Can’t expect a lot from a budget friendly property
Breakfast can definitely be better. Rooms could use a humidifier, as the air conditioning unit makes the room very dry.
Dear Pravin, thank you for sharing your feedback. We value your business and hope to see you again soon. Sincerely, GS
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good. Had waffle machine, a variety of breads and muffins, fruits, cereals, scrambled eggs, breakfast sausage, bacon, beans, potatoes. It gets crowded the later it gets but there is seating in the hall too. The room met our needs. View was as expected, just the parking lot. The shower pressure was good. Kids enjoyed the pool.
The room had a musty old cigarette smell (not sure what was making that smell). Everytime we left the room, we would smell it when we came back. The mini fridge wasn't that cold, so they exchanged it for another one.
Dear valued guest, thank you for sharing your recent stay. Your feedback is important to us and we will be using it to make improvements. Thank you again and we hope to welcome you back again. Sincerely, GS
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation was ok.
No hot water Breakfast was terrible Cleanliness was surface clean and not satisfactory Front desk staff was rude and didn’t even seem like she wanted to be there Jacked up the price vs agreed upon price from third party booking
Dear Mireille, appreciate you sharing your feedback. Sorry to see we failed to meet your expectations. Please note rates did not changes and tax is applicable on all prices. Should you wish to further discuss, please do not hesitate to contact the hotel directly. Regards, GS
Dear Mireille, appreciate you sharing your feedback. Sorry to see we failed to meet your expectations. Please note rates did not changes and tax is applicable on all prices. Should you wish to further discuss, please do not hesitate to cont… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewComfy bed and pillows, pool
Pool needs to be cleaned properly. We spotted some brown sticky things around the edges that could be either baby poo accident or peanut butter
Dear Munkhzul, thank you for your feedback. We appreciate you brining this to our attention and our team is reviewing. Thank you again and we hope to welcome you back again. Kind regards, GS
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNice room and bathroom.
Difficult to get anywhere without a car, very basic breakfast, lacked that personal touch.
Dear Elaine, thank you for sharing your recent stay. We value your feedback and hope to welcome you back again. Sincerely, GS
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was great except certain food supplies were limited or not available. I also liked how your hotel was pet friendly.
I wish the price of the hotel was cheaper. I also was not aware that I would not receive any bw points because I booked through booking.com.
Dear Valued Guest, thank you for sharing your feedback. We value your business and hope to see you again soon. Sincerely, GS
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation, comfortable beds, free coffee and cookies at front desk.
Don’t like paying for a “mountain view” room with no mountain view…..
Good morning Laurie, thank you for sharing your feedback. Great to see you enjoyed your stay. Thank you again and we hope to see you again soon. Sincerely, GS
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewOur room was recently renovated.
Dear Lee, thank you for taking the time to share your most recent stay. We value your business and hope to welcome you back again soon. Sincerely, GS
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewClean and comfortable
The signage. There is a large Best Western sign in the corner of the parking lot of the Prestige Inn. The signage of the actual Best Western which is behind the Prestige Inn, is small, three feet tall and hidden by shrubs. I think the Prestige Inn gets a lot of the wrong clients trying to check in.
Dear Joanne, thank you for sharing your feedback. We value your business and hope to welcome you back again. Sincerely, GS
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewDear George, thank you for sharing your feedback and completing the review. We value your business and hope to see you again soon. Sincerely, GS
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe hotel is overpriced and needs updating
Dear Heinz, We understand that pricing is an important factor in your decision-making process. We regularly assess our pricing structure to align with market conditions in our area. As demand can vary based on location, seasonality, local events and economic factors, we strive to remain competitive while ensuring we deliver value. Thank you again for your feedback and we hope to welcome you back in the future!
Dear Heinz, We understand that pricing is an important factor in your decision-making process. We regularly assess our pricing structure to align with market conditions in our area. As demand can vary based on location, seasonality, loca… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewGood size, easy to access amenities, nice view, clean, spacious.
N/A
Dear Rachelle, thank you so much for sharing your feedback. We value your business and hope to see you again soon. Sincerely, GS
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewStaff were all very friendly and happy to be of any assistance. Breakfast was great, lots of options ....it was busy both mornings we were there though food was constantly being replenished. Coffee and cookies available for guests in the lobby was a nice touch. The room was a perfect size for family of 4 (two double beds that were super comfy)
Dear Bryan, thank you for taking the time to share your most recent stay. We truly value your feedback and is great to see you enjoyed your stay. Thank you again and we hope to welcome you back again soon. Sincerely, GS