The internet was slow, so it was impossible for me to stream a movie.

The proximity to the airport is very helpful. - The room was very clean, well equipped, and I slept wonderfully. - The breakfast was good and varied.

Stayed in September 2025

The bathroom toilets are so low. If you are over 50 to hard to get off toliet. They need to put a grab bar next to the toliet so someone can get off the toliet.

That’s it is close to the airport and free shuttle.

Stayed in August 2025

The breakfast was fairly basic. The location didn't really have much to offer apart from the proximity to the airport.

The room was comfortable. Both restaurants in the building were good.

Stayed in August 2025

The breakfast was really, not anything to be excited about, but it filled our tummies

It was right across the street from the bus that takes you to the train station. The price was right.

Stayed in August 2025

Hotel was quite dark and maybe rooms could do with a refurb

Easy to get to for an overnight stay plus the shuttle was very convenient

Stayed in August 2025

Room was noisy (aircon unit, something else internally, plus aircraft noise), never got the wakeup call we booked over the phone, bathroom was small, nowhere to put soap and shampoo. Breakfast next doorish was included (a plus) but not great, especially if you would have liked eg gluten free bread.

Easy to get to via the shuttle service they share with Hampton Inn, reasonable price, breakfast next door was just ok (although staff were very good), lady checking us in to the hotel was nice.

Stayed in August 2025

Carpet is too dirty and the room we stayed in was too noisy. I think the hotel is good for one night stay..

Breakfast is ok. Staff in the restaurant are super friendly. Location is close to airport and public transport. Easy uber to all shopping malls nearby

Stayed in August 2025

No wake-up call when required. No breakfast takeaway when promised

Air conditioning unit fan needs repair. Very noisy

Stayed in August 2025

The moquette was a little old and stained, the breakfast could be more complete.

The hotel is in a good position for the one arriving at Vancouver international airport (only 15 min away). The train to downtown in located only 10 minutes away by feet and takes about 15 minutes to rea h the city center. The room was big enough and well equiped. Beds were really comfortable

Stayed in August 2025

Absolutely incompetent reception - looks like schoolchildren working part-time during the holidays, which is ok for me, if only they were taught. Breakfast is almost protein-free. Cleaning and replenishment of shampoos and other consumables must be requested. With difficulty, I managed to return the cost of the first night taken twice - few hours of time were spent on communication and I had to talk to the reception, senior manager and accountant, although they should not have taken anything from my card before arriving at the hotel.

There is a shuttle from/to the airport, a hotel located not far from the key station of the Sky Canada, from where there is transport to the ferry as well as to the centre of Vancouver and/or Richmond.

Stayed in August 2025

While the paint work on walls looked fresh and carpets and furniture were kept in good condition, the rooms were a little dark and gloomy due to poor lighting.

close to the Sky train; close to the airport (short taxi ride). Restaurant next door, breakfast provided in the morning. Loved the prints on the walls of Scottish scenes.

Stayed in August 2025

Breakfast was poor

Stayed in August 2025

It’s older. Needs some renovations.

Breakfast is very good. Location is at the middle of everything. Very convenient.

Stayed in August 2025

Not good for the enviroment using plastic knives and forks in the dining room

Stayed in August 2025

The AC was very noisy and there was a bit of a funny smell in the room.

Very friendly staff, hotel is close to the airport and offers a shuttle service.

Stayed in August 2025

The decor and facilities are dated. The aircon in the room was very noisy. The room cards were always out of order and could not open the room door. Had to always go back to the front office to change.

The staff were wonderful. The front office staff, Ann and the front office manager, Florence were exceptionally helpful. The staff in the breakfast room was very good too.

Stayed in July 2025

It is an older style complex.

It was close to airport and provided shuttle

Stayed in August 2025

The wifi was poor

The breakfast was very basic The bedroom was spacious, clean and comfortable Check in and checkout were quick and efficient

Stayed in August 2025

Had I known that there wasn't really anything to do or see in Richmond without a car, I may have just stayed in Vancouver for an extra night. I think the Night Market was closed and it's more of a busy area with a lot of cars, highways, and shopping centers. I also stood at the check in desk for at least 10 minutes before anyone acknowledged me, however the employee was very helpful once she did.

It was conveniently located near the airport and they had a free shuttle that took me to the airport. I was given a "To Go" bag for breakfast because I had to leave before breakfast was served, which was a nice touch. The A/C was nice and cold.

Stayed in July 2025

Near quite a lot within 15 mins walk and Uber downtown approx cad23

Good size room, comfy bed, fridge, ac, shuttle free from airport.

Stayed in August 2025

Room smelled like cigarette smoke, the elevator seemed to be barely functioning and I had to get the key reset every time I left the room to go get something to eat.

Location

Stayed in August 2025

It is a very dated property that is very worn down and does not seem very clean. All carpets and decor show signs of wear and could do with a refurb. The free breakfast provided was also poor.

The location and free shuttle bus was good. Staff were incredibly nice and friendly so no issues there.

Stayed in August 2025

The hotel is quite dated. The bed pillows had an unpleasant, musty smell that definitely needs attention. Overall, both the hotel and its rooms are in need of renovation. The location wasn’t very appealing to me,, aside from a nearby Costco, there isn’t much around. As for the facilities, there’s really not much to offer. Given the price, we expected more.

I appreciate that breakfast was included in the room rate. The staff in the breakfast area were attentive and very helpful. I also valued the complimentary airport shuttle,, it was a great added convenience.

Stayed in July 2025

Breakfast was bad. Pancakes and waffles out of a box you had to microwave. Not much of a selection of food.

Friendly staff and clean room.

Stayed in July 2025