Reviews of Best Western Plus Hotel Montreal 4 stars
161 Rue Sainte-Catherine E , H2X 1K8 Montréal, Canada
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe free coffee available at the Lounge. The room was very well furnished, the Bed comfortable and mattress good for my back. Staff were very helpful with recommendations for things to do in Montreal and places to eat.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified review+ Location, close to the metro station + restaurant on the property + nice stuff
Particularly our appartement felt like a little bit “worn out” and required a wall painting refresh, inside it felt like from 90th. On a booking property was listed with a street view but in real it was window to nowhere so generally apartment looked dark. Overpriced because it was long weekend 30-1 sept
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewA clean and comfortable base to explore the city. No frills but did exactly what we needed it to do.
Location, whilst very central, was in hindsight not the best bet for us. Not the fault of the property but lots of noise from the festivals.
Ruaridh, Thanks for feedback . Management
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocated in the downtown close to shops and restaurants, good breakfast a la carte.
I would not say this place is clean. When we arrived, the floor in the bathroom was dirty and sticky. I am not sure about the cleanliness of the carpet in the room.
Piotor, We are that you felt it was not clean but we are quite well in the cleanliness if you look at the overall. Again we are we were not able to meet your standards, but thanks for feedback and we will improve in the area you mentioned. Management
Piotor, We are that you felt it was not clean but we are quite well in the cleanliness if you look at the overall. Again we are we were not able to meet your standards, but thanks for feedback and we will improve in the area you mentioned. … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAir conditioner system was unnecessarily complex. They don't have in house parking. ( valet service is there, but it takes a while to get the car)
Madhur, we are sorry to see you had issues with A/C and parking is clearly stated it,s valet and we are sorry if 10 to 15 minutes is long for you. Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe front desk let us check in around 1pm. Room was clean, bed was comfortable. They have drinking water in the lobby along with a fancy coffee machine.
Small room. Busy area, but some shady characters around.
Patrali, Thanks for feedback and score. Management
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
June, Thanks for review
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery professional staff who were most helpful. Left luggage a big plus. Printing off boarding cards no problem. Thanks! The location is convenient for cultural sights and the main bus station.
The hotel is just on the edge of the decent end of Ste Catherine and there was a scary incident just along from the hotel. Beggars everywhere. The breakfast was below average. Tepid tasteless coffee. Paper cups in the room. Yuk! My pet hate.
Stephen, Thanks for the feedback and score and the paper cups is for hygiene purposes. Management
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel is well located, about 15 min walk to the old town. The room was clean and comfy. The staff was very nice and helpful.
The hotel has no parking lot. Nevertheless, they offer to park your car and you have to pay for it.
Richard, Thanks for the feedback.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewbig room, great location, nice and kind staff... I would definitely go back. thank you so much!
nothing
Enric, Thank you for the feedback and we are glad you enjoyed the stay. We can't wait to host you again!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThis hotel became our usual place to stay in Montreal - Large clean room, large comfy bed, large shower and bathroom, in-suite facilities including fridge, coffee maker, luggage rack and more, great location close to everything, free coffee and tea at reception.
Sergey, Thank you for the feedback and score we are glad you enjoyed your stay. Management
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff, service,
Torgeir, Thanks for the score and feedback. Management
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation and helpful staff
Nothing
Dear Scott, Thank you for your wonderful review and perfect scores. We’re delighted to hear you enjoyed our location and found our staff helpful. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Montreal.
Dear Scott, Thank you for your wonderful review and perfect scores. We’re delighted to hear you enjoyed our location and found our staff helpful. We truly appreciate your kind words and look forward to welcoming you back on your next visi… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt was quiet
- When we arrived the shower floor was extremely dirty. We arrived at night and in the morning we saw the cleaning lady in the corridor and brought her into the room to show her and asked to clean it before we would come back from our morning walk. She dis it. - The gum equipment was dirty and the water cooler was not working.
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced upon arrival, as well as the condition of the gym equipment and water cooler. This is not the standard we strive to maintain, and we regret that we did not meet your expectations in these areas. We appreciate you bringing the shower concern to our attention during your stay so we could address it promptly, and we will ensure our team reviews our procedures to prevent similar situations in the future. Your comments are valuable in helping us improve, and we hope to have the opportunity to provide you with a better experience in the future.
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced upon arrival, as well as the condition of the gym equipment and water cooler. This is not the standard we s… Show more