Reviews of Alt Hotel Calgary University District 3 stars
482 Mclaurin St, NW, T3B 6K3 Calgary, Canada
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleanliness, location, friendliness of staff
Construction around but can’t help that
Kim, Thank you for your kind words! We're glad you enjoyed the cleanliness, our convenient location, and the friendliness of our team it means a lot to us. We appreciate your understanding about the nearby construction, and we hope it didn’t impact your stay too much. Looking forward to welcoming you again soon!
Kim, Thank you for your kind words! We're glad you enjoyed the cleanliness, our convenient location, and the friendliness of our team it means a lot to us. We appreciate your understanding about the nearby construction, and we hope it d… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean , staff were great
Thank you for your kind words! We're happy to hear you found everything clean and that our staff made a great impression. We hope to see you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNo complaints ! Clean, comfortable and friendly staff !
Victoria, Thank you so much! We're delighted to hear you had a clean, comfortable stay and felt welcomed by our team. "No complaints" is exactly what we love to hear we hope to see you again soon!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was outstanding. Kind and informative. The vibe is just relaxed, inviting and care free. No issues at all and what more could you want for a visit to your home city!
Teeuwen, Thank you for such a wonderful review! We're thrilled that our staff made such a positive impression and that you felt the relaxed and welcoming vibe we strive to create. It’s especially meaningful to hear this from someone visiting their home city, we’re honored to have been part of your experience. We hope to welcome you back anytime!
Teeuwen, Thank you for such a wonderful review! We're thrilled that our staff made such a positive impression and that you felt the relaxed and welcoming vibe we strive to create. It’s especially meaningful to hear this from someone vis… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewExcellent and relative central location in the University District.
One of only 2 elevators in the hotel was out of service for 5 of the 7 days of our stay.
Niklaus, Thank you for your feedback and for highlighting our central location in the University District we're glad it added convenience to your stay. We sincerely apologize for the inconvenience caused by the elevator being out of service during your visit. We understand how frustrating that can be and appreciate your patience as we worked to resolve the issue. We hope to have the opportunity to welcome you back for a smoother experience in the future.
Niklaus, Thank you for your feedback and for highlighting our central location in the University District we're glad it added convenience to your stay. We sincerely apologize for the inconvenience caused by the elevator being out of ser… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location is awesome! The hotel lobby and seating area is really nice.
The shower wasn’t awful but I didn’t love the open concept where water got everywhere— the bath mat would just get soaked when we would use the shower.
Thank you for your kind words! We're so glad you enjoyed our location and the comfort of our lobby and seating areas. We appreciate your feedback on the shower design it’s helpful to hear how it impacted your stay. We’re always looking for ways to improve the guest experience, and your comments will certainly be taken into consideration. We hope to welcome you back again soon!
Thank you for your kind words! We're so glad you enjoyed our location and the comfort of our lobby and seating areas. We appreciate your feedback on the shower design it’s helpful to hear how it impacted your stay. We’re always looking … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staff and the location of the hotel
The difficulty circumstances generated by the malfunctioning of one of the elevators. The lack of option in the hotel for breakfast was also a negative aspect of out stay.
Albuquerque, Thank you for sharing your experience. We're happy to hear you appreciated our staff and the convenience of our location. We sincerely apologize for the inconvenience caused by the elevator issue and understand how that may have affected your stay. We also appreciate your feedback regarding the lack of breakfast options, it’s something we’re actively evaluating to better meet our guests’ needs. We hope to have the opportunity to provide you with a more seamless experience in the future.
Albuquerque, Thank you for sharing your experience. We're happy to hear you appreciated our staff and the convenience of our location. We sincerely apologize for the inconvenience caused by the elevator issue and understand how that may… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWalking distance to the university campus. Nice clean rooms. Newer hotel and great staff
The pillows. OMG get rid of those pillows
Tianna, Thank you for your kind words! We're glad you enjoyed our clean rooms, convenient location near the university, and the service from our team. And thank you for the honest feedback about the pillows, we hear you! Comfort is key, and we’ll definitely take your comments into account as we continue to improve. We hope to welcome you back soon.
Tianna, Thank you for your kind words! We're glad you enjoyed our clean rooms, convenient location near the university, and the service from our team. And thank you for the honest feedback about the pillows, we hear you! Comfort is key,… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe staff communicated very well and were friendly. Also, the location was good.
Towards the end of our stay, they called us and caused a lot of stress by mistakenly telling us that we had already checked out, even though we still had two days left.
Peyman, Thank you for your feedback and for highlighting the friendliness and communication of our staff, as well as our convenient location. We sincerely apologize for the confusion and stress caused by the mistaken checkout notice during your stay. That’s certainly not the experience we aim to provide, and we’re reviewing what happened to ensure it doesn’t occur again. We truly appreciate your understanding and hope to have the chance to offer you a smoother stay in the future.
Peyman, Thank you for your feedback and for highlighting the friendliness and communication of our staff, as well as our convenient location. We sincerely apologize for the confusion and stress caused by the mistaken checkout notice during … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLoved the location, its away from downtown Calgary, but close enough for a cheap uber ride, and still plenty restaurants and cinema on the doorstep. The adjoining restaurant was pretty good too.
Nothing to complain about here !
Anthony, Thank you for the wonderful review! We're so glad you loved the location being just outside downtown Calgary with great dining and entertainment nearby is something many of our guests enjoy, and we're happy it worked well for you too. We're also pleased to hear you liked the adjoining restaurant. It’s great to know everything met your expectations we hope to welcome you back soon!
Anthony, Thank you for the wonderful review! We're so glad you loved the location being just outside downtown Calgary with great dining and entertainment nearby is something many of our guests enjoy, and we're happy it worked well f… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewI flown to Calgary for work a number of times and usually stayed at one of the airport hotels. A family road trip got me exploring other hotel options, and I'm glad to have found Alt Hotel Calgary University District. Although the property is located on U of C grounds, the University District is a residential area with lots of ground floor shops. There were lots of shops within walking distance of the hotel (restaurants, grocery store, cinema, and more) which was hugely conveniently. CF Market Hall, an upscale shopping centre, was just a short drive away. The hotel itself was new and the only tower in the area. Our room was on the 10th floor which had a lovely view. The room was modern and clean. The bathroom was well laid out. Paid parking was available at a cost with in/out privilege. The parking garage was safe and well lite. The lobby had a lot of space for hanging out.
Limited food options, particularly breakfast, at the hotel. We wanted to leave early one morning to explore and didn't want to wait for restaurants in the neighbourhood to open, so I brought some yogurt and fruit from the grocery store across the street the night before to eat in the morning.
Thank you for taking the time to share such a thoughtful review! We're so glad your family road trip led you to discover Alt Hotel Calgary University District. It’s wonderful to hear that the location, with its convenient access to restaurants, shops, and nearby attractions like CF Market Hall, enhanced your stay. We’re especially pleased that you enjoyed the clean, modern room, lovely 10th-floor view, and the overall atmosphere of the property. We also appreciate your feedback regarding the limited breakfast options. We're actively working on our coffee shop and it should be completed in the coming weeks. It was a pleasure to have you with us, and we hope to welcome you back on your next visit whether for work or another family getaway!
Thank you for taking the time to share such a thoughtful review! We're so glad your family road trip led you to discover Alt Hotel Calgary University District. It’s wonderful to hear that the location, with its convenient access to rest… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewNew, minimalist design, everything I need is there though, if not u can ask them to provide (like I needed a kettle for hot water). Sufficient lighting in the room. Spacious at the lobby.
No coffee shop (I know it’s coming 😍). Better if a luggage rack can be placed in the room as we had two big cases. Our bad back couldn’t easily access to the one placed on floor. Given so much space between the sofa n tv, that’s would be great if there is a small coffee table.
Choi, Thank you for your detailed review! We're so glad you enjoyed the minimalist design and found everything you needed during your stay our team is always happy to help with any extra items like a kettle. It’s also great to hear that the room lighting and spacious lobby made a positive impression. We really appreciate your suggestions regarding the luggage rack and the addition of a coffee table. Feedback like yours helps us identify the little touches that can make a big difference in comfort, and we’ll certainly keep these in mind. And yes you’re right, the coffee shop is on its way, and we’re just as excited as you are! 😍 We hope to welcome you back again soon for an even better experience.
Choi, Thank you for your detailed review! We're so glad you enjoyed the minimalist design and found everything you needed during your stay our team is always happy to help with any extra items like a kettle. It’s also great to hear that… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewStaff were very helpful and kind and friendly
Mike, Thank you so much for your lovely feedback! We're thrilled to hear that our staff made you feel welcome with their helpfulness and kindness. Creating a friendly and comfortable environment is very important to us, and we’re glad that came through during your stay. We look forward to seeing you again!
Mike, Thank you so much for your lovely feedback! We're thrilled to hear that our staff made you feel welcome with their helpfulness and kindness. Creating a friendly and comfortable environment is very important to us, and we’re glad t… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewmodern, extra clean, location is great the large windows are making your stay more interesting with wither the mountain or the DT landscape overall, great place
Parking is so narrow and small
Mika, Thank you for the great feedback! We're so glad you enjoyed the modern design, exceptional cleanliness, and prime location. It’s wonderful to hear that the large windows and scenic views added something special to your stay. We appreciate your comments about the parking while space is limited, we understand it can be a challenge and are always looking for ways to improve the guest experience. Thank you again for choosing to stay with us, and we hope to welcome you back soon!
Mika, Thank you for the great feedback! We're so glad you enjoyed the modern design, exceptional cleanliness, and prime location. It’s wonderful to hear that the large windows and scenic views added something special to your stay. We a… Show more