7.2

Reviews of Royalty B&B

5777 Mccallan Road, V7C 2H3 Richmond, Canada

  • Kp

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The breakfast was very sketchy and was not very good.

    When you call yourself a B&B, you expect a better breakfast. Eggs etc,

    Property response:

    Hello I thought you are from India and you are vegetarian That’s why no egg Next time you please mention We serv you Vivian

    Royalty B&B
    1 September 2025
  • Elvin

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Vivian is the absolute best. Location was ideal to getting around Neighborhood was very peaceful {Elvin and Kitty August 2025}

    Nil

  • Elvin

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Vivian was very pleasant, hospitable and professional. The location was great because the neighborhood was very scenic, close to the bus route, in good proximity to the airport, there was a supermarket within comfortable walking distance and there was a Mall/Shopping Area that was easy to get to. {Elvin and Kitty August 2025}

    Nil

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  • James

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Philip

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review

    Very easy access to the airport, quiet location.

    The owner was pleasant but very fastidious with the cleanliness, so much so it made us feel a little awkward. On arrival the landlady told us that she could upgrade us to a downstairs room, then proceeded to charge us for it. On top of that a charge was levied for cleaning the room, which is a leftover product of covid. Sad really, but we wouldn’t use again.

  • 7.0 Good
    Bradley

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Rhiannon

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Ben

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    good mattress and clean rooms/bathroom

    The dispute concerning additional 'COVID' cleaning fees, charged on top of the price stated on Booking, prevents us from providing an objective review. Nevertheless, considering the similar feedback from other guests, it is evident that this accommodation is losing considerable goodwill, and its Booking rating will inevitably decline — an unfortunate but foreseeable consequence.

  • Di

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    What’s what is wrong with you? You never paid money you paid for just for cleaning and sanitizing that’s all you should be responsible for your travelling not me.

    Royalty B&B
    11 August 2025
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  • Kelly

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Ismail

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The Host was super nice with a warm welcome. She is very helpful and so kind . And we already plan to be in the Inn for next time . Ismail &Fatima . Respect🙏🙏

    Everything was perfect and in Excellent Condition

    Property response:

    Hello ismail Thank you so much for your kind words and support hope to see you again With regards Vivian

    Royalty B&B
    5 August 2025
  • Ash

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Vivian was exceptional. We arrived very late due to.fkight delays and she ensured we got in safely. She allowed us to stay in the facility due to late departure time of our flight She was very kind and friendly. I did read all the negative reports and to me these were very unkind. I will stay here again.

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  • Rajeev

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The room was clean.

    Breakfast was included but having asked what time it would be served the hostess was non committal and said any time and there was no problem. But there was because no one showed up in the morning at the time I had suggested. It was sort of self help!!! And no one has shown us what was where and how one was supposed to carry out the task of having the breakfast. And a surprise extra $20 was demanded for cleaning. There was clutter everywhere. And there were hundreds of notes posted on the walls of every previous guest saying what a wonderful stay they had had!! The proximity to the airport is the only saving grace of this accommodation.

  • David

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The B&B is close to the airport.

    As a traveler who’s experienced a wide variety of accommodations, I always appreciate when a stay feels smooth and welcoming. Unfortunately, this visit presented a few challenges that are worth noting for improvements. Upon arrival, there was no one available for check-in, which made the entry process a bit confusing—especially since it wasn’t clear which door we were supposed to use to get in or out. The room itself felt somewhat underprepared, with only a single water glass provided, and the temperature was quite warm and muggy. A fan or air conditioning unit would’ve made a big difference in comfort. In the washroom, it would have been great to find the usual travel-sized toiletries—shampoo, conditioner, and lotion—since we ended up using hand soap for showering. These small amenities really enhance a guest’s experience. Additionally, we were asked to pay a $20 cleaning fee in cash, which wasn’t mentioned beforehand and felt unexpected. Overall, while the location has potential, a few thoughtful touches and clearer communication could go a long way in creating a more positive experience for future guests.

  • Anonymous

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
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  • Marston

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Close to airport

    No air conditioning Having to pay for a Covid Clean after we left!

  • Keerthi

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Neat & clean

    Rude owner- Vivian Lives with family in the same building No breakfast was provided No communication, no show up when we came to checkin and no response while checking out Hidden cost of 20$ for cleaning which she asks as cash upon arriving Racist to the core

  • John

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Great location. Very close to airport.

    Not the most welcoming atmosphere or host. No tv. Room not ready at check-in time. Paid extra for cleaning and sink was dirty upon check-in.

    Property response:

    Hello John Thank you so much for supporting us with your kind world and beautiful Review With regards Vivian

    Royalty B&B
    9 July 2025
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  • Gibbs

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    No breakfast available as we left at 4:15 am. The location was convenient for our purposes. The family was very friendly and welcoming. Very helpful in checking in for our air flight and sending to my email.

    No TV or computer/printer was available. No guidelines on whether any food, coffee, tea or snacks, etc. were available.

  • Currie

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Nothing at all

    The entire experience

  • Louise

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Room was big enough for a couple and clean. Bed was comfortable.

    No hot water and poor pressure in the shower. Room was upstairs with a tight spiral staircase which made it difficult with suitcases. It’s advertised as a B&B, but we had to ask for breakfast which was a piece of dry toast. Host was very disorganized. Host sent a message that our room was ready at lunchtime, our ETA was 6pm, we arrived at 5pm and host seemed angry we were 1 hr early than expected. Parking was on grass, with sprinklers on.

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  • Kathy

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Vivian is a lovely hostess. It was close to the amenities that we needed. It was nice having a walking path close by.

    The breakfast was lacking. It was a very sparse continental breakfast. We were not given a key to the house or our room. The room door locks from inside which is great when you are there. When you leave the door is unlocked. We had to ring the door Bell a couple of evenings to get in as it had been locked by mistake before midnight. It is close to the airport so for light sleepers that could be a problem.

    Property response:

    Hello Thank you for support

    Royalty B&B
    5 July 2025
  • Anonymous

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The room we had was large. Bed was hard and squeaky.

    Not exciting.

  • James

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Easy to find and very clean, Vivian was very polite

    Property response:

    Hello James Thank you for your kind words and thank you for your support Hope to see you again Wishing you wonderful moments With regard Vivian

    Royalty B&B
    26 June 2025
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  • Beex

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Vivian was so welcoming, and the residence was lovely, and it was very clean.

    Property response:

    Hello Thank you for your kind support Hope to see you again With regards Vivian

    Royalty B&B
    22 June 2025
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