Reviews of Radisson Pinheiros 4 stars
318 Rua Cristiano Viana, Jardim Paulista, Sao Paulo, CEP 05411-000, Brazil
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Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewExcellent location and neighbourhood. Very nice breakfast. Nice rooms.
When we arrived around 18:00 o’clock I was waiting at the reception around 40 mins, I asked again and again if there was any problem, and they didn’t give me any answers. After a long time they told me they didn’t have a room to give me. I was very frustrated and exhausted and 10 mins later they somehow found a room to give me.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewAll I need in a hotel
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Breakfast is superb. It was peaceful, quiet and low key (in a good way).
Wifi was a little patchy at times.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast
Non-professional service, not comfortable room and common spaces
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewDear Manuela, thank you for sharing your feedback. We appreciate your comments and will take them into consideration as we strive to enhance our services. We hope to have the opportunity to welcome you again in the future.
Reviewed: 26 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGood value, clean, very good restaurant
Poor quality gym
Dear Ladd, Thank you very much for your time in providing us with feedback about your recent experience in our hotel. Your satisfaction gives us more energy and motivation to continue our work delivering a solid and nice service to our guests! Hope to see you soon. Kind regards, Daniele Rizatto Services and Operations Coordinator
Dear Ladd, Thank you very much for your time in providing us with feedback about your recent experience in our hotel. Your satisfaction gives us more energy and motivation to continue our work delivering a solid and nice service to our gue… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewShort but lovely stay. Early contactable and accommodation. No faults at all.
Nothing
Dear Ms. Richards, thank you for your kind words regarding your recent stay. We are pleased to hear that you found our service accommodating and enjoyable. We look forward to welcoming you back in the future.
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewAmazing breakfast, very comfortable bed.
The restaurant is very good, but could be better for other meals.
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLocation and breakfast were great
The receptionist did not speak English at all which was very strange. In Radisson hotel, a receptionist and most of the staff not speaking English, very surprising. the room did not have basic things like ear cottons, cottons, slippers. they did not renew the coffees and tea bags. for the amount of the money they take, these things are very cheap and basic things and very common in hotels, even in the ones which have less stars.
Dear Busra Thank you for choosing the Radisson Pinheiros and for taking the time to evaluate our services. Please accept our sincerest apologies regarding the comments you have made. Your criticisms and suggestions are important tools for improving our services and quality, and what you have reported does not correspond to the hospitality our guests deserve and that we are committed to offering. We apologize once again and count on your understanding. We hope you will consider staying with us again so that we can offer you the comfort and hospitality you deserve. Sincerely, Sincerely, Daniele Rizatto Services and Operations Coordinator
Dear Busra Thank you for choosing the Radisson Pinheiros and for taking the time to evaluate our services. Please accept our sincerest apologies regarding the comments you have made. Your criticisms and suggestions are important tools for i… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation is excellent in the heart of Sao Paulo. Rooms very clean and bed was comfortable.
Absolutely no driveway for cars to drop or pick you up from the front of the hotel. So guests have to get down on the road. Also pick up /drop by business partners have to be from the street. Breakfast was not very varied given the room tariff. Cost of room high looking at the available facilities. No bedroom slippers even on request.
Hello Pradeep, Thank you for your kind review, it is extremely important to us. We are working with the city government to resolve the issue of car entry as soon as possible. We look forward to welcoming you back to the Radisson Pinheiros. Sincerely, Daniele Rizatto Services and Operations Coordinator
Hello Pradeep, Thank you for your kind review, it is extremely important to us. We are working with the city government to resolve the issue of car entry as soon as possible. We look forward to welcoming you back to the Radisson Pinheiros. … Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewEverything
Dear Mohamed, We are disappointed to know that we were unable to meet or exceed your expectations during your recent visit. We hope you will accept our apologies for any inconvenience we caused. Kind regards, Daniele Rizatto Services and Operations Coordinator
Dear Mohamed, We are disappointed to know that we were unable to meet or exceed your expectations during your recent visit. We hope you will accept our apologies for any inconvenience we caused. Kind regards, Daniele Rizatto Services and O… Show more