8.5

Reviews of Pousada Tropicana

Rua da Praia, 28, Abraão, CEP 23968-000, Brazil

  • Deniz

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Reneta at the reception was very helpful and friendly.

    Most disappointing thing was one evening when I asked to get a cup of hot water as I was sick and wanted something warm for my throat from the man who introduced himself as restaurant manager (Jan/Ian), he said "the kitchen is not for boiling water, its for cooking" and refused even if I told him I am sick. Super unhelpful and unsympathetic. You won't wanna spend your holiday in such a place where there refuse even simplest things. Breakfast was not fresh, the same cakes can be served for several days despite they are already dried out waiting on the breakfast table. There is an issue with hot water, you need to turn the handle in a very specific way and this was not explained as we arrived, we had to go to reception several times to fit this.

  • Niamhi11

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Fantastic location, had everything we needed. Room was comfy and the staff were lovely, really helpful and made some wonderful recommendations for things to do.

  • 7.0 Good
    Rachel

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Friendly and very helpful staff giving tips on where to go on the island. Ideal location for restaurants and the ferry terminal.

    The shower was cold, small room, breakfast was very basic.

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  • Anna

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Great location on beach in Vila do Abraao. Kind, helpful staff.

    Breakfast was inconsistent, one of our rooms was dark and damp. It appeared the property was for sale, maybe had seen better days.

  • Carolina

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Tropicana is very clean and a,very pleasant place to stay. The staff is super friendly and helpful. I would like to come back again .

    Nothing. Pousada Tropicana is a,very good choice 👌

  • Rahul

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Right on the beach, perfect location, close walk by shops, restaurants.

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  • Ruben

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Gabriella

    Reviewed: 16 May 2025 · Stayed in April 2025

    Verified review

    The property’s location is amazing and right next to everything you need on the island! They also let us leave luggage for check out which was helpful and there were downstairs showers

    It was incredibly basic. The air conditioning works but is very loud and there was a smell of damp in the room. The toilet barely flushed properly.

  • Mariam

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review
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  • Holly

    Reviewed: 7 April 2025 · Stayed in March 2025

    Verified review

    Great location, friendly staff and amazing free crepes!

  • Michele

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
  • Eva

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
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  • Neil

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review

    Amazing location, great fresh and varied breakfast, friendly staff

    Only thing was that in my room (7) the AC was quite old (dial controlled) and at floor level and didn’t cool the room very much. (There was a standing fan also)

  • Dolapo

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review

    The breakfast was amazing! The housekeeper and the receptionist (Bianca) really made the effort to cater to us. We loved our stay and would recommend this place to anyone visiting Ilha Grande. The location is also perfect, right on the beach.

  • 7.0 Good
    Gemma

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review

    The location and the hammock.

    The air con didn't work 😕

    Property response:

    Good afternoon Gemma! What a pitty! If you had told us then we would have seen what the problem was. Anyway, we went to the room as soon as you left and the air conditioning worked perfectly. Perhaps, you should have asked us how to use it. We appreciate your comments because it helps us to improve. Kind regards and we hope to see you next time!

    Good afternoon Gemma! What a pitty! If you had told us then we would have seen what the problem was. Anyway, we went to the room as soon as you left and the air conditioning worked perfectly. Perhaps, you should have asked us how to use it.… Show more

    Pousada Tropicana
    1 November 2024
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  • Eloise

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review

    We had a great stay at Pousada Tropicana - the location is perfect for exploring Vila do Abraao and Ilha Grande. The property was clean and comfortable and the staff were incredibly helpful- giving us tips for good hikes and even ran after us after we had checked out to return a lost item. Would highly recommend!

  • Julija

    Reviewed: 31 May 2024 · Stayed in May 2024

    Verified review

    Amazing place!!! Right on the beach, comfortable beds, good breakfast, friendly and helpful staff.

    Property response:

    Good evening Julija, thank you very much for your comment, we were delighted to welcome you at the posada, we hope to see you here again. Best wishes.

    Pousada Tropicana
    7 June 2024
  • Prakhar

    Reviewed: 26 May 2024 · Stayed in May 2024

    Verified review

    Great location, right next the pier! The staff is extremely delightful, they helped us with planning our activities around the island and also were very flexible with regard to the check out time. They also provide snorkel gear and beach chairs that can be used by the guests. The breakfast was good.

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  • Michael

    Reviewed: 5 May 2024 · Stayed in February 2024

    Verified review

    Better if you are young and you share a room There will 3 of your friends. Staff was great and helpful.

    Could use a bit of touch ups and a bigger generator in case there is an power outage

  • Mariangeles

    Reviewed: 1 May 2024 · Stayed in April 2024

    Verified review
  • Suzie

    Reviewed: 12 April 2024 · Stayed in April 2024

    Verified review

    Breakfast was great. Hammock area to hang out, we were joined by marmosets, birds and crabs

    Some things are a bit shabby. Ie air con, door handles. Lack of cleaning / clean towels or bedding

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  • Piotr

    Reviewed: 11 April 2024 · Stayed in April 2024

    Verified review

    Reception speaks English . Breakfast was really ok . There was a diving mask for free

    Only one towel in bathroom. No shower gel or shampoo. It should be for this room price . Slow speed of WiFi . Old safe. Weak air conditioning. Littlebit Clogged washbasin.

  • Emilio

    Reviewed: 4 April 2024 · Stayed in January 2024

    Verified review

    "location", "breakfast",

    "room"

  • Ewa

    Reviewed: 3 April 2024 · Stayed in March 2024

    Verified review

    Nothing.

    Everything was wrong about this place. I booked 3 rooms for me and my family and this is the summary of this "Pousada". (I made 2 reservations so I will make 2 reviews with the same content.) 1. The rooms smell like toilet. I don't know what is the problem that they have with the bathrooms, but neither the toilets were cleaned before our arrival, neither their pipes work. 2. Everything in the room is humid. No chance to dry any clothes. 3. Breakfasts are dangerous - 3 of our group had a food poisoning during stay. Even if you don't get poisoned, the food is not fresh and tasteless. 4. You may think that location is good, but it's actually awful. Since it's just next to the boats there is a neverending crowd of people. 5. The rooms are extremely small. You can't open your luggage, or walk without hitting something. 6. "Air conditioning" as they call it is like a back side of a fridge that makes sound of a small motorcycle. Also - the one in my room broke. 7. This place needs a major renovation! It's never easy to write such a bad review about a business, but I wish I could know all this before I made the reservation and ruin my family time on Ilha Grande.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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