just a loud area with a lot of homeless

Nice hotel and staff and good breakfast, no complaints of the hotel. Central location

Stayed in April 2025

The hotel was ok but the area was so noisy to sleep.

Stayed in January 2025

Neighbourhood

Parking and staff was very friendly

Stayed in December 2023

Crowds of homeless and drug abusers outside the hotel door, take care of your belongings (smartphones, wallets, etc.). The guys near hotel (they do not work in the hotel, but help sometimes) will take care when you arrive by blocking homeless guys from you. A big respect for them, they helped me not to get in a trouble.

I did like this hotel and Brazil, but guys please sorry me for being a little peaky. The room is too small, definitely, it can not be improved, so, consider of taking a bigger room. The cleaning is perfect, especially in the bathroom. Hot water was available all the time. The air-conditioning is a little old, but works well, needs to be cleaned properly. Breakfast were perfect for me, but they are the same all the days. The location is perfect to get to the airport and visit museums you want. Probably, the best offering in Sao Paolo for a very good price. All the hotel team are friendly and trying to help you (you can ask them about any question, they will assist you in solving any problem, but they do not speak English, of course, so, consider of having any translation app installed in your smartphone).

Stayed in November 2023

In the evenings a significant homeless population at the small park across the hotel. My cousin took a ride to the airport with “Barba” a taxi driver recommended by the hotel staff. We were told the ride would be R 73.00 to R 80.00, when my cousin arrived to the airport Barba demanded R 168.00!!!!! That was highway robbery. Is this Barba person in cahoots with the staff to high jack passengers?

Hotel was ok and the proximity to the metro station was a plus but the location did not invite evening walks.

Stayed in November 2023

It’s more about the surroundings, too many homeless people around the area. I would recommend not to walk around this are.

Good breakfast, clean and just what I needed for two days.

Stayed in October 2023

The place around is full of homeless people

Stayed in October 2023

unfortunately the hotel isn’t in a good area, there were a lot of homeless around which made the area feel unsafe.

The hotel is nice, breakfast was great. Really good variety of food. Friendly staff. Short walk to the Metro.

Stayed in February 2023

Lots od homeless people and crackheas outside Its danger

Hotel was good, nice breakfast, the price was good for this Hotel

Stayed in October 2022

This review has been hidden because it doesn't meet our guidelines.

Location is in an are full of rough sleepers but no trouble seen. Police presence is 24 hour.

Nice hotel. Clean rooms. Good food. Easy to get to from bus station. All staff are friendly.

Stayed in September 2022

It wasn’t very clean, there were pubic hairs in the shower so obviously hadn’t been cleaned throughly. The windows were thin and it was very noisy.

Staff were helpful and nice. There was an ac unit and extra blankets.

Stayed in June 2025

As I mentioned above. I dislike the outside environment (too much noise). I felt quite unsafe walk around but I felt comfortable because I saw a bunch of cops. 《 The police was attentive all the time).

I really like the food! The breakfast was amazing! All the staff were very polite. On the other hand, I could sleep well because there were a lot of homeless screaming and making too much noise. But I recognize that is not the hotel problem. Thank you very much!

Stayed in March 2025

Its position is very bad , it is close to the most dangerous area or street in São Paulo , homeless like Zombies everywhere….

The picture looks very clean from the picture , but actually the room property have some differences with picture, this hotel location is very bad , it’s very close to the most dangerous area in São Paulo , homeless everywhere at street , also police man everywhere…. Be careful to choose this hotel if you don’t know the environment beside the hotel

Stayed in August 2024

The location is central, but have seen better days. Around the hotel, just round the corner there is a lot of homeless people, giving a sense of insecurity. Police presence is good, but we avoided to go out at night. However, Taxi or Uber from the Luz Metro Station is very cheap, around 4-5 $US, so if you arrive at night, you won't have any problems with it.

The hotel is very clean, close to a very beautiful Metro station and a good looking park. It is a classic looking hotel, located in the historical Center of Sao Paulo. The staff was very friendly, and had all the accomodations we needed. For the price is a very good deal, it's not luxurious but it's very comfortable, great for the price. Breakfast is free and buffet-style, and the food is good and abundant. The hotel also has lunch and dinner options, but it's not free. Also not expensive. The staff it's very friendly. They let us store our baggage after checkout, while we waited for our flight. Definitely in our list when we came back.

Stayed in August 2024

Nothing. Terrible neighborhood. So many homeless people neighborhood. Terrible staff. Breakfast is limited. Terrible staffs at kitchen. Looks like the staffs owns the hotel. Terrible behavior. Some guest lost the phone as they said from the front area of the Hotel. The elevator did not work . We had many baggages and we had to carry from downstairs to Upstairs like a Labor and broke my legs and knees while carrying. Awful and terrible .

Nothing. Terrible neighborhood. So many homeless people neighborhood. Terrible staff. Breakfast is limited. Terrible staffs at kitchen. Looks like the staffs owns the hotel. Terrible behavior. Some guest lost the phone as they said from the front area of the Hotel.

Stayed in March 2023

The neighbourhood is very dangerous,full of crack addicted homeless, absolutly not the place to be in São Paulo ! Even the taxidrivers don't want to drive through the streets behind the house !!!

Stayed in January 2023

Location is terrible, although it is near a metro station for easy access to the centre, the area is very unsafe. A lot of homeless on the streets using drugs and blasting music all night

Room was clean and staff very helpful and friendly

Stayed in December 2022

Location is central, but a little more dangerous than normal.

Cleanliness, value for money.

Stayed in December 2022

no swimming pool

location is perfect

Stayed in December 2022

fui furtada na porta do hotel

Stayed in December 2022

I’m a very bad location, lots of drug users and homeless around

Reasonable price, includes breakfast

Stayed in October 2022

It’s a very cool old building. People working they’re super nice. Breakfast is very good.

Stayed in October 2022

everything, but mainly the location. very very noisy during the night as it is in the middle of a Crackland

nothing

Stayed in October 2022