Lots of options for breakfast but not the most tasteful food I have had in hotels (especially in Manaus).

Stayed in August 2025

Gym tired and needing maintenance.. , sauna not working, a little off the beaten track …

Excellent room, excellent breakfast.

Stayed in August 2025

Nothing

All good

Stayed in July 2025

Problems with room key

Comfortable beds, good restaurant

Stayed in July 2025

It would have been easier for us to order if we were able to speak and read Portuguese. Ordering dinner at the restaurant was always interesting. We never knew what was coming. Rooms on the 8th floor had plugs next to each bed. Room on the 22nd floor did not.

I always felt safe at the location. We walked to the grocery store and to the Amazon Shopping Mall. Another shopping mall is attached to the hotel which is good. We used Felipe Transfer (felipessouza12@icloud.com) +55 92 8505 0805 not related to the hotel. Felipe had good rates, he was reliable and honest. Small car good for 2 -3 people. We stayed on the 8th floor and the room looked to be renovated. Not as good a view as when we stayed on the 22nd floor but the room on the 22nd floor was older? The breakfast had MANY options. Since I am a very picky eater - don't like beans&rice, ham, cheese, mass produced eggs, ans processed meats. It left me which less options, lots of fruits and cakes and do not miss the cookies in the jar next to the cereal. Those cookies are yummy. We were able to store luggage when we checked out to go on a Amazon River trip and retrieve the luggage when we checked back in after the Trip. That was the reason for two different rooms.

Stayed in June 2025

It would have been easier for us to order if we were able to speak and read Portuguese. Ordering dinner at the restaurant was always interesting. We never knew what was coming. Rooms on the 8th floor had plugs next to each bed. Room on the 22nd floor did not.

I always felt safe at the location. We walked to the grocery store and to the Amazon Shopping Mall. Another shopping mall is attached to the hotel which is good. We used Felipe Transfer (felipessouza12@icloud.com) +55 92 8505 0805 not related to the hotel. Felipe had good rates, he was reliable and honest. Small car good for 2 -3 people. We stayed on the 8th floor and the room looked to be renovated. Not as good a view as when we stayed on the 22nd floor but the room on the 22nd floor was older? The breakfast had MANY options. Since I am a very picky eater - don't like beans&rice, ham, cheese, mass produced eggs, ans processed meats. It left me which less options, lots of fruits and cakes and do not miss the cookies in the jar next to the cereal. Those cookies are yummy. We were able to store luggage when we checked out to go on a Amazon River trip and retrieve the luggage when we checked back in after the Trip. That was the reason for two different rooms.

Stayed in June 2025

No ‘ kitchen utensils’ such as coffee cups and basic cutlery.

Staff, location to shops and breakfast.

Stayed in June 2025

Stayed twice, second room very good, first time peeling wall paper in places and lots broken. Restaurant outside breakfast is very average and demotivated, unfriendly staff

Good value hotel, friendly reception , good rooms , good small gym and cool small roof top pool. Good breakfast buffet

Stayed in May 2025

Room was not small

Location , cleanliness , efficiency of staff and very caring

Stayed in April 2025

we got room in lower part of the building, at the level of outside parking, so view was not an advantage...

Everything was good or very good - especially after few neights in the jungle :)

Stayed in April 2025

We had couple of insects in the room and there is river near the hotel which doesn’t smell good by the evenings after the heat.

The room is spacious and has good air conditioning, breakfast is lovely and the hotel is located near small shopping with food court and with the supermarket nearby.

Stayed in April 2025

We had a room on the 17th floor and enjoyed the view. The room was a bit dated and the AC was noisy, but the bed was very comfortable and we appreciated the microwave, which not many hotels offer. The restaurant has a decent selection and the food was good. The worst aspect of our stay was the wifi, which was almost unusable. It worked about 25% of the time, otherwise wasn't working at all. It seemed to be better in the lobby, so may be an issue specific to our floor.

Stayed in March 2025

I didn't like that there was no large room available for meetings

I loved the location and the rooftop pool

Stayed in March 2025

Nothing

Everything, the price was excellent!

Stayed in January 2025

There was nothing to dislike

We stayed twice at this hotel either side of an Amazon cruise with Lo Peix Jungle Adventures. Not only is it comfortable and convenient, being adjacent to a shopping centre meeting all needs including multiple food options, but the staff were just superb in their eagerness to make us feel welcome and valued. Special thanks to Michelle, reception, and Julius, our ‘go to’ man who seemed to be always there with assistance, advice and a smile. I wish I knew all staff names because all the restaurant and bar staff went above and beyond too in welcoming and caring for us, and housekeeping is absolutely spot on.

Stayed in February 2025

Good hotel and good location.

Stayed in January 2025

The entire WiFi network was very bad not even close a high speed internet connection, dropping and very poor connectivity. In my line of work this is very important and I didn’t benefit from it during my stay.

The facilities were very good as well staff, and very comfortable room.

Stayed in February 2025

Could be improved with renovation.

Great hotel before or after Amazon cruise. Room was large, clean with a big comfortable bed. It is tired and needs renovating but the staff are lovely, it’s peaceful & the food was extremely good. Good value for money and the shopping mall is next door. I would highly recommend dining at the restaurant on site. After a couple of weeks in Argentina, it was very welcome to eat a delicious meal served by kind waiting staff.

Stayed in February 2025

I did not like that the hotel restaurant used single-use plastic cover on every cutlery on their table setting…. (The restaurant is quite big) It is so unnecessary to have so much plastic for just using cutlery, that it made us feel uncomfortable knowing that all these plastics would end up on a landfill somewhere close to the most important and beautiful place the world: the Amazons! So my recommendation to the hotel is to stop using single plastics covers on the cutlery.. It is not necessary, and just by using a napkin to cover the cutlery, is much more elegant and better for the environment. So please take this feedback to the restaurant!!

Extremely friendly and helpful hotel staff, great location of the hotel, (as in close to the airport, and not to far to town with Uber) Would definitely stay here again.

Stayed in January 2025

There's nothing to dislike

Stayed at top floor.Amazing view, great and helpful staff, good location, good breakfast.

Stayed in January 2025

No upscale restaurants nearby. Had to settle for fast food from the mall food court. Mediocre breakfast.

Convenience to shopping mall. On the list of hotels where tours picked up.

Stayed in January 2025

Nothing!

Lovely clean and comfortable stay. Good location, connected to the shopping center for food court fast food options.

Stayed in December 2024

Adjoining mall

Breakfast was great, location was not too central but adjoining mall made it worthwhile

Stayed in December 2024

Nothing

Location

Stayed in December 2024