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Reviews of Kristie Resort Natal Hotel

Engenheiro Roberto Freire, 5464. Ponta Negra, Ponta Negra, Natal, CEP 59090-000, Brazil

#23 of 148 hotels in Natal

Guests' Choice

Review Score

Based on 67 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.6

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: August 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Check-in was a bit slow and our room was not so clean, hair in the shower, stains on bedsheets...

    The breakfast is amazing - the staff, the food, the view! Pool, location and service was also super!

    Stayed in August 2025

  • Reviewed: July 20, 2025

    9.0
    The staff in every department were excellent and went out of their way to help with whatever your questions were. We wou
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Front Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    The fact that the television in our room was difficult to get to work.

    We had an ocean view room with a small balcony. It was wonderful to watch the ocean. The staff was incredible and went out of their way to help with anything that they could.

    Stayed in July 2025

  • Reviewed: May 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Front Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location (direct access to the beach), delicious breakfast, friendly staff, safe parking lot (indoors).

    Stayed in May 2025

  • Reviewed: May 12, 2025

    9.0
    Very nice apartment. An amazing pool area with a great view. Close to the beach. Nice breakfast.
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice apartment. An amazing pool area with a great view. Close to the beach. Nice breakfast.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Nice spot in Ponta Negra!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment with Terrace and Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Location of the air con compressor was too close to the rooms making it unnecessarily noisy (the whole purpose of having a split system is not avoid the noise of the compressor).

    Excellent facilities with couple of really nice pools. Breakfast had good quality and plenty of options.

    Stayed in April 2025

  • Reviewed: February 1, 2025

    10
    Nice in Natal
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Large hotel room, large shower with excellent hot water. Two buildings across the street from each other with pools in each building. Excellent breakfast buffet! Great views from pool areas. Staff all very friendly and helpful.

    Stayed in February 2025

  • Reviewed: December 23, 2024

    10
    Maravilha
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nada a declarar

    Do aconchego do lugar.

    Stayed in December 2024

  • Reviewed: December 10, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfeito!

    Stayed in September 2024

  • Reviewed: August 24, 2024

    8.0
    Lovely comfortable stay
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Front Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant pool could be cleaner at times. No staff speaks English but we managed anyway. A four star hotel could maybe benefit from a gym or spa facility

    Kristie is a great facility overviewing the Ponta Negra beach. It is clean and location is great. Pools have a nice view over the beach and are well equipped. Restaurant and breakfast are great. All of the waiters and waitresses were really helpful, friendly and attentive - they were on call throughout the day - breakfast/lunch/dinner and drinks by the pool.

    Stayed in August 2024

  • Reviewed: July 10, 2024

    10
    It was wonderful I want to stay at the Kristie again one day
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was amazing and the staff are so friendly. Lady was the most kindest person.

    Stayed in July 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Family with young children
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nice place to stay, my family love to stay at this hotel. Friendly staff, clean hotel, the breakfast it's good . No complains.

    Stayed in June 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Terrace and Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very good

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    My only criticism is that for all the food/drinks we purchased during our stay and had to pay at our checkout, there was a considerable tax added at the end which we didn't know about until that point.

    The location is very beautiful and the hotel room is very modern, clean, spacious and comfortable. The pool areas of the hotel are very beautiful and with great views and the pool bars were great. The breakfast was also very good and there was also evening live music on Saturday which was very nice.

    Stayed in May 2024

  • Reviewed: March 14, 2024

    10
    Excellent location. two beautiful pool areas
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    It would have been nice to have some glasses or cups in the room

    The location, the pool area, the breakfast, the helpful staff

    Stayed in March 2024

  • Reviewed: February 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 14 nights
    • Submitted from a mobile device

    Cable signals did not have a good definition and were mostly in Portuguese.

    The apartment was spacious and comfortable. Equipment was complete with microwave oven, refrigerator with freezer, stove and good air conditioner. Cleaning service was excellent and friendly.

    Stayed in February 2024

  • Reviewed: January 12, 2024

    9.0
    Great Ponta Negra Stay
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast should be better, it's ok but not much variety and isn't up to the standard of everything else in the hotel. Cooking facilities in apt could be improved.

    Very good hotel, in a great beachfront location. The main swimming pool is outstanding, our spacious apt was very comfortable and cleaned very well each day. Comfortable beds and great shower. Excellent wifi throughout the hotel. Good value for what you get. Would highly recommend

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We really appreciated the kindness of the staff that let us enjoy the pool of the hotel after our checkout. The room is big and comfortable

    Stayed in January 2024

  • Reviewed: December 7, 2023

    8.0
    Pleasant stay in Natal
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights

    None of the staff spoke english and I feel like they don't really make an effort, even the instructions (facilities, breakfast etc) were not written in English. Reception should at least know the basic or have a tablet where you can use google translate or something available. The breakfast wasn't great, we ordered an omelet one day and after 20 minutes it wasn't there so we just left.

    We had a great experience at Kristie Resort, our room was very spacious and clean. The bed was really comfortable, the aircon was good and internet was also at a good spead. The hotel is in front of the sea and the apartments just on the other side of the road. There are two swimming pools and one of them is very very big with a bar in the pool which was great. The housekeeper was doing an amazing job and was so kind to us. We ordered room service one night and our dinner was very good.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wish I could stay longer

    Great location, friendly staff personnel, near to key tourist attractions.

    Stayed in October 2023

  • Reviewed: September 1, 2023

    8.0
    Overall, a very nice place and we would return.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 13 nights
    • Submitted from a mobile device

    There is no phone in the room, so the communication with reception is made only by whatsapp. It’s just that internet connection was also quite bad so we were unable to contact/call. Another slight negative thing was that the room cleaning was getting to us around 14-15 pm, which was very late for us and we were already back from the beach. The picture of the pool from the hotel description has nothing to do with this hotel, they have a little pool, but it’s not the one in the picture.

    We loved it was right across the beach and enjoyed the sea view room. The property is a great value for money and in a very good position.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    I will be coming back
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Wi-Fi in the bedroom very weak Breakfast display Food in general Bath towel super small

    Location Staff

    Stayed in August 2023

  • Reviewed: July 28, 2023

    10
    Good service
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good

    Location

    Stayed in July 2023

  • Reviewed: July 28, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Demora no check-in

    A piscina da cobertura

    Stayed in July 2023

  • Reviewed: July 22, 2023

    10
    Great price value
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location, we had the beach view. Service was also very nice

    Stayed in July 2023

Showing 1 - 25

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