Reviews of Delphin Surf Hotel 3 stars
Rua Maria Martha Arruda R Stefno N 149 Praia Da Enseada Jd Tres Marias, Guarujá, CEP 11440500, Brazil

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Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewClean, very attentive staff, internal path to the beach. The brakfast was awesome
The room Wi-Fi was public and had no password, so it wasn’t safe for sensitive work. I asked about it, and the staff let me use a conference room with secure Wi-Fi and a sea view :-))
Aloha Olga! Agradecemos sua atenção dedicada a este feedback. Atenciosamente, GUEST CONNECTION
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewBreakfast was nice and varied. The hotel is located very near the beach. Staff are friendly and helpful.
The grounds in the hotel are not well maintained ie the ground and walls are dirty and not maintained. The pool area is not well maintained and there is a lot of debris on the floor. It is a pity as this property has a lot of potential. This hotel does not offer free access to chair and sunshade which its sister hotel does provide.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewGreat location, easy access to the beach, pool, sauna was ok, good breakfast, friendly staff
Rooms didn’t have good lighting, my bedrooms curtains weren’t properly installed
Reviewed: 16 April 2024 · Stayed in March 2024
Verified reviewReviewed: 13 April 2024 · Stayed in April 2024
Verified reviewBeds were comfy. Room size is good. The pool was nice and warm and it is really close to the beach.
The air conditioner control is on the room, but you can't control it you have to call the reception who will call the maintenance to set the temperature you would like. Breakfast was good but not many options. Third bed was a foldable bed but they said they couldn't remove it.
Reviewed: 9 April 2024 · Stayed in March 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified reviewReviewed: 22 December 2023 · Stayed in December 2023
Verified reviewStaff was amazing. Entire hotel was extremely clean. Beach was a 3 minute walk from the hotel. Convenient parking under hotel. Great price for accommodations and location. Surf shop theme added character to this hotel.
No complaints
Reviewed: 12 December 2023 · Stayed in November 2023
Verified reviewthe most terrible experience we had with hotels.
we forgot a pair of boots in the room and contacted hotel, the staff said they found it and ask us to give address, after we gave address, they never replied. we called the reception and e-mail for many times, they told they didn’t find the boots. I cannot believe how terrible they manage hotel and how terrible service they have. Now they even don’t reply any email or WhatsApp, it seems they lost our boots and don’t even feel sorry about that.
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewClean and efficient
The rooms have poor ventilation, not really convenient for a beach hotel
Reviewed: 3 October 2023 · Stayed in October 2023
Verified reviewExcellent attention from the staff. Really helpful, collaborative, went out and above their duty to help you. Hospitality at it's best. Had a pool and direct connection to the beach (beautiful). Wonderful breakfast. Had water and coffee for free all day. Excellent wifii connection and an access to charge and use electronic equipment (notebooks and phones). Great a.c. (air conditioner). Perfect location. Again, the stuff were amazing, patient and helpful.
The toilet and the bathroom were in different rooms. And both were too small. The soap was all right for one shower a day, but the moisture and sand from the beach made two (or more) showers a day necessary, maybe would need more soap. Lighting was a little bit tame... but unfortunately, the days I spent there were too cloudy and rainy, quite rare, so in sunny conditions it could have been OK.
Reviewed: 14 February 2023 · Stayed in February 2023
Verified reviewReviewed: 20 December 2022 · Stayed in December 2022
Verified reviewReviewed: 19 September 2022 · Stayed in September 2022
Verified reviewReviewed: 14 September 2022 · Stayed in August 2022
Verified reviewReviewed: 7 September 2022 · Stayed in August 2022
Verified review