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Reviews of Guest Urban Hotel Design Pinheiros

Rua Lisboa, 493, Cerqueira César, Jardim Paulista, Sao Paulo, CEP 05413-000, Brazil

#489 of 958 hotels in Sao Paulo

Guests' Choice

Review score

Based on 94 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Room was a little cramped, but we didn't stay too much time in it so not really an issue.

    Location was great and very walkable to other places. Very easy to call an uber if you need to go further. Also, a simple but nice breakfast.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    The staff was nice and the place was clean. Definitely can recommend this stay.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were facing the garden, which was a really nice atmosphere. Also suburb is nice, with restaurants nearby and cool nightlife vibe.

    Stayed in August 2025

  • Reviewed: 23 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Before criticising it, let me be clear: the place is worth staying.... but I HATED these problems. You lack privacy. The rooms have a single door/window, which is covered with blinds that are a bit too distant from the glass, which means people can look into your room. Worse yet, from the angle they'll look, their gaze will go straight to the bathroom area, meaning you can be spotted naked very, very easily. This was very, very uncomfortable to me. Another problem, but not so bad, but there could be some other floor cloth there. I accidentally let bath water spill out, and I had no idea how to dry the floor; the room became a marine field.

    Cosy, safe, with good supplies.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Fabulous location
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not sure about the concrete floor and the shower in the corner of the room but was fine and there was everything needed

    The location was absolutely brilliant, bang in the middle of Vila Magdalena, 10-15 min walk to Batman alley, loads of great restaurants and coffee shops, and just down the road from a weekend bric a brac and souvenir market. Also lovely and clean and great courtyard

    Stayed in May 2025

  • Reviewed: 20 March 2025

    8.0
    Welcoming staff in a great location and great breakfast!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were quite small and flat

    Staff were amazing, very friendly and helpful and the breakfast each morning was really nice. The hotel was in a great location for us, we were able to walk to some things and easily get Ubers from there, felt very safe walking around here.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    8.0
    A serene retreat in the heart of a chaotic city
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Reception staff were not around, I arrived at 7.30 am off my flight and struggled to get into the building even after them agreeing to let me keep my bags ahead of time. All was resolved within 30 minutes (didn’t impact my stay)

    The garden was lovely, felt like a quiet retreat. Would recommend to anyone looking for somewhere to relax in the busy city of São Paulo. Also near some great bars and coffee shops, close to the nightlife of villa Madalena but away enough to relax ✨

    Stayed in February 2025

  • Reviewed: 16 December 2024

    9.0
    A lovely guest house within walking distance of a lovely market and church with friendly and helpful staff to make your
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    A small cozy place to stay that felt inviting and was close to many of the places that we wanted to visit. The breakfast was lovely and the staff friendly. The room was clean and the eating area so beautiful with plants and a lovely seating area outside.

    Stayed in December 2024

  • Reviewed: 22 September 2024

    8.0
    Clean and comfortable, but small with little privacy
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower is in the bedroom wich can make it humid, so need to put the air-conditioning on. It's also a bit small since there is no wardrobe for clothes. Only suitable for couples, since there's not much privacy in the room.

    The room was clean, good bed and a good shower. Better than any bed or shower I had before in Brazil.

    Stayed in September 2024

  • Reviewed: 9 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise isolation is bad, we can hear people walking the stairs like they were in our room.

    The location is great, as it's right in Pinheiros and close to many restaurants and bars, doable walking even by night.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice breakfast with choices of juice, fresh fruit, eggs, cake, ham and cheese toast. Coffee is delicious. Pinheiros is a great neighborhood- amazing restaurants, lanchonettes, bars of all kinds and prices. Music everywhere. We felt safe exploring there.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    8.0
    Lovely place for a short stay in a great location.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very small, no desk for one to work in and just a couple of hangers to hang one’s clothes on wall hooks.

    Excellent location and cozy atmosphere. Very nice staff. The place is more like a guest house than a hotel. Breakfast was simple but good quality.

    Stayed in June 2024

  • Reviewed: 11 April 2024

    8.0
    A nice little hotel.
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff don’t speak English which made communication tricky. Breakfast could be better.

    Beautiful room in a small hotel in a nice part of São Paulo. Nice and helpful staff.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Tight but comfortable enough.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Issues with the shower, it would run on and off. Just didn’t operate right.

    Good location, although room was small there were areas to sit, relax and stretch.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Great hotel. Clean rooms. Beautiful common areas. Great location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    This hotel is in a great location. The rooms weren't large, but they were clean. As the name implies, they have an industrial motif to the rooms. If you don't like that, then don't book a room here. Beds were very comfortable. Common areas were great (especially the outdoor areas. Breakfast was perfect. We would definitely recommend to others.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    7.0
    Great location, but noisy party.
    • Leisure trip
    • Group
    • Basic Room
    • Stayed 2 nights

    The hotel hosted a party on Saturday night. It did not seem to be for hotel guests. The party was right outside my bedroom window (although, based on the arrangmenet of the hotel, I think it was right outside most guests' bedroom windows). The music was so loud that the room was vibrating. I had hoped to spend a quiet night before my early flight the next day, but I could not sleep, read, or watch tv, due to the loud music. To their credit, the party did end fairly early, but it was not the relaxing night I had hoped for.

    The location is great, and the hotel is really clean.

    Stayed in March 2024

  • Reviewed: 8 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great little spot. Perfect for someone looking for a room while exploring São Paulo

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    system

    location

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Not always someone available at desk and address or name not visible for taxi or delivery to find.

    Location and privacy.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Surprising
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Rustic, Chaming, great service

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Good hotel in a fantastic location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception staff were not very friendly. The room was a little basic, but not too bad for the price.

    The location was fantastic.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Space in the room a little bit small

    Location was good. Liked the setting. Good breakfast. Staff very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Really nice place to stay in Pinheiros. Excellent breakfast.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Really nice place to stay in Pinheiros. Excellent breakfast.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed as part of a group and the size of rooms / set up varied greatly depending on allocation

    Very well located and great system for access

    Stayed in July 2023

  • Reviewed: 6 June 2023

    8.0
    Loved the design of the hotel and the area but it needs a bit of attention to detail.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    I didn't seem to have a choice of breakfast - I was asked to order when I arrived and there seemed to be no opportunity to vary it. The fruit, eggs and coffee were good but I didn't enjoy the toasted sandwich. Also I didn't realise until late in my stay that when there was no one on reception and I needed help or advice that I could Whatsapp. It would have been great if this could have been explained as I felt a tad abandoned at times. Furthermore, as there are coffee making facilities in the lovely TV room it would have been great to have coffee/tea supplied. Finally I would suggest that you provide more coat hangers in the room. There was only one in mine and at least 6 would be great, particularly as the room can accommodate a couple, though you would be very tight for space with more than one person in the room.

    I loved the location, the common areas, especially the back and front terraces with the beautiful planting and the general design of the hotel, plus the staff when they were there. The area felt relatively safe and was full of bars and restaurants and not far from anywhere. You can walk to such places such as Batman Alley.

    Stayed in May 2023

Showing 1 – 25

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