The cleanliness was lacking. The toilets didn’t work at times. It is a very busy place with people coming and going at all times

The staff and the people I met there were good and friendly

Stayed in March 2024

No soap in WC, bad behaviour of staff

Big room

Stayed in February 2024

The staff is very nice.

Stayed in December 2023

The pillows where in bad shape.

It was cheap

Stayed in November 2023

Tranquilidade do local

Stayed in August 2023

shower, beds and some maintainance issues

friendly staff and location and the balcony

Stayed in June 2023

My first room was right off the kitchen, so that it was rather noisy at night. I wound up moving to another room in subsequent days, which was better, but still noisy.

The neighborhood seemed peaceful and safe. There is a grocery store a block away. Many of the staff were helpful and friendly. The hostel was packed when I was there, but it was always kept clean.

Stayed in June 2023

Great staff, cleaness super good, quiet place and respect was def outstanding!

Stayed in March 2023

A shower was broken while I was there so meant harder to get one i found wifi was up and down in speed.

Comfy mattresses, solid enough bunks, spacious dorm room, 10 min from metro station, quiet area, restaurants and supermarket nearby, friendly enough staff. Power for every bed. Had a communal guitar. Good price

Stayed in April 2023

Facilities and beds what you pay for

Good value for money, helpful staff

Stayed in April 2023

-Our room was right beside de terrace where people were noisy, although it go on until very late -Bed sheets and pillow case are very thin and made of synthetic fabric, you have to make your own bed. Mattresses are fine but pillows are too old (and dirty)

-The staff are super nice -The location, very close to Santa Metro Station, lots restaurants and shops, as well as close to Tiete Bus Terminal, which was the reason I booked it -Toilets are kept quite clean -Since we only stayed for one night we were moved to the female dormitory, which was nice -Overall it was good value for money

Stayed in March 2023

The rules could be a bit strict at times but understandable

There was a real family vibe in the hostel, we met some great people there that we will be sure to stay in touch with

Stayed in February 2023

Kinda dirty vibe in the room, lot of local brasilians were there instead of travellers

Cheap price, friendly reception, good neighbourhood

Stayed in February 2023

Excellent place to stay, with enforceable basic rules of coexistence and has a very attentive manager for compliance, friendly volunteers. Highly recommended.

Stayed in January 2023

Need a larger kitchen with basic utensils. Pop music playing all day is a annoying.

Good for sleeping but that's about it.

Stayed in January 2023

very packed room. it was cold at night and there were no better blankets.

price-quality ratio. very good location next to bus station.

Stayed in December 2022

We had a terrible experience at Akkuy Hostel. We found bed bugs in our beds ... they moved us twice (and my partner three times) because the new beds were also infested. It's unacceptable to charge people to sleep in such conditions, exposing them to health risks and infection. A place like this should not be allowed to operate. It's almost inhumane. I would not recommend this hostel to anyone.

Stayed in April 2025

Bed bugs, bathroom and showers very dirty.

Very cheap

Stayed in March 2025

there is no soap in toilets, beds are in bed condition, rooms are deadly cold..

price was okay, workers are helping you.

Stayed in June 2024

Bedbugs in the room, this is terrible for the money. The staff is trying, but very poorly, there is no treatment after the previous residents, they ran a mop across the floor a couple of times and cleaned up. But people are trying, apparently for their salary, what else can you expect. The kitchen is clean but there is no kettle, there is nowhere to heat water except in a common fire pot where people cook all sorts of things. Accordingly, they wash the dishes somehow. There is nothing to say about Wi-Fi at all, it is there, but the constantly falling connection does not allow normal communication even by text.

Very nice staff, kind and helpful, thank you for bringing this place.

Stayed in May 2024

They leave the windows open at night, people in the street can be loud and you’ll feel the sun in your face at 5am, bringing earplugs is a must. Not having hand soap in the toilettes is mean. There was a pile of $#it floating on the toilette for more han 24 hours and the floor in the room was dusty. Whenever they finally cleaned it was all good. FYI not many girls, or international travelers in the hostel.

The street is ok but the surroundings might be sketchy, only one guy from the staff speaks very basic english, the rest don’t but they all do their best to help you. Beds are clean and comfy, kitchen is ok, common areas are fine, Wi-Fi works.

Stayed in May 2024

Bed bugs!!!

At least it was cheap

Stayed in February 2024

The rooms were filthy and infested with bed bugs, which was being complained by all the guests. Also, the bathrooms were small and lacked basic hygiene supplies. The facilities must be immediatily fumigated.

The staff was welcoming and the other guests were also easy-going.

Stayed in February 2024

Hostel in a good location, good price and super quiet. All simple amenities for a traveler. Special thanks to the staff Debora for their care, attention and professionalism, which transform the atmosphere of the hostel.

Stayed in January 2024