Jacinto Benavente, Pasaje # 250, 0010 La Paz, Bolivia
#15 of 80 hotels in La Paz
Guests' ChoiceBased on 250 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.5
Value for money
8.9
Free WiFi
7.8
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End of dialog contentReviewed: 4 September 2025
Steve
United KingdomNice peaceful location within walking distance of downtown. Stored our gear whilst we went to Uyuni
Stayed in August 2025
Reviewed: 29 August 2025
Maria
ItalyThe sheets were a bit worn out.
The staff was really friendly and supportive
Stayed in August 2025
Reviewed: 17 August 2025
Julius
GermanyNothing, everything was great. We wish we could have stayed longer!
We LOVED this place! We want to give a special shout out to the girls at the reception! They were so so friendly and nice when we arrived super early. They also stored our luggage when we went to Uyuni for a couple of days. They generally did everything to make us feel welcome and comfortable! ❤️ The beds are very comfortable, the shower is amazing, the breakfast is delicious, its quiet and in a very safe neighborhood. We would give this hotel 100 stars if we could. Great job guys 👏👏👏
Stayed in August 2025
Reviewed: 24 June 2025
Jack
ColombiaAmbiance, museum.
Stayed in June 2025
Reviewed: 9 June 2025
Rosie
United KingdomEl Museo is a great place to stay and the staff are very helpful and kind. We were able to leave our luggage here when we went for trips. Breakfast is good with fresh fruit, cereal, toast,eggs, meats etc. You can help yourself to teas/water all day. Nice location. We felt very comfortable and safe here
Stayed in May 2025
Reviewed: 4 June 2025
Ethan
United StatesNice staff. Fairly central. Great room heater. Provided a plastic bag to take some breakfast away when I left early in the morning.
Stayed in May 2025
Reviewed: 15 May 2025
Ana-maria
New ZealandEverything was perfect. We stayed here on multiple occasions as we did tours from la Paz and the staff was so accommodating, we were able to leave our luggage in storage with them, which was great. Breakfast is excellent, lots of choice and the hotel is in a safe area, 20-25 mins walk from the centre.
Stayed in May 2025
Reviewed: 11 May 2025
Matt
Australiaeverything! great breakfast cosy and unique space staff super helpful!
Stayed in May 2025
Reviewed: 8 May 2025
Ana
United KingdomA bit far from the center
Friendly staff, with reasonable breakfast and hot water.
Stayed in April 2025
Reviewed: 4 May 2025
Tamas
Hungary- Hair in bed and bathroom - Spots on bedsheets
- Nice and helpful staff - Quiet and comfortable rooms - Good heating and warm water - Good location: not too far from main sights but quiet - Available luggage storage for free
Stayed in May 2025
Reviewed: 2 May 2025
Katherine
SpainExcellent customer service. The receptionists were very helpful and provided us with directions and recommendations. Check in and checkout times are very generous. They provide very cheap laundry service as well. Highly recommend.
Stayed in May 2025
Reviewed: 30 April 2025
Francisco
Portugaleverything was perfect. the hostel have bathroom with showers that you can use even after the check out. perfect if you do the death road tour on your last day :)
Stayed in April 2025
Reviewed: 29 April 2025
Sandrea
United KingdomBeautiful room, excellent breakfast and superb staff. The shower was hot and Wi-Fi was strong through out the hotel. The staff helped me to book taxis and provided lots of useful information.
Stayed in April 2025
Reviewed: 25 April 2025
Karen
ThailandThe hotel is located up a steep hill in a quiet neighborhood close to shops and restaurants. It was a 30 minute walk to the center of the city. The room was comfortable with a hot shower. Breakfast was plentiful. The staff were very friendly and accommodating.
Stayed in April 2025
Reviewed: 22 April 2025
Julian
NetherlandsExceptional Personal, perfect room.
Stayed in April 2025
Reviewed: 21 April 2025
Letícia
BrazilThe location is a bit hard to find the first time.
The breakfast is excellent and the environment is very nice. The room was spacious and the heater was greatly appreciated.
Stayed in April 2025
Reviewed: 21 April 2025
Caroline
United KingdomIt was all good!
The building was really unusual, a properly refurbished old colonial building. Big old doors & staircase. The room was very big and stylish too.
Stayed in March 2025
Reviewed: 18 April 2025
Andreas
United KingdomThe rooms were not really sound proof! We stayed there two separate times and the first time the room was by the reception and breakfast area so it was quite loud.
The hotel staff were very kind and helpful! They helped us with organising a few activities in La Paz, our transfers from and to the airport, washing our clothes and keeping our bags for a few days!
Stayed in April 2025
Reviewed: 14 April 2025
Danielsan
EcuadorBreakfast could be improved
the room, clean and comfy
Stayed in March 2025
Reviewed: 12 April 2025
Rosana
United StatesThe room was good sized and looked just as good as the best images on Booking. But the best aspect of our stay was the incredible staff. They, were able to provide a quick turnaround on laundry, even on Sunday, they provided box breakfasts two mornings because we had start times before the scheduled breakfast and everything was done with a smile. The only downside is that the location is a little away from the central tourist services, but we only had trouble getting a taxi to the hotel on one occasion. Highly recommend.
Stayed in April 2025
Reviewed: 7 April 2025
Laura
United KingdomThe WiFi could be stronger in the room but apart from that it was a perfect stay
Beautiful unique hotel in quiet area but close to everything. Staff were so helpful and accommodating and we were able to check in early which was a life saver after a night bus! Lives up to its name with interesting museum exhibition inside the common area. Excellent breakfast too
Stayed in April 2025
Reviewed: 5 April 2025
Matt
United KingdomHonestly a standout hotel - best I've stayed in in a looooong time. The staff are so so friendly and will go out of their way to help you. I was fortunate enough to be able to check-in at 6am when my bus arrived, and they allowed us to get breakfast and coffee as well that morning even though we weren't due to check-in until 1pm (not saying they will always be able to do this, depending on availability, but it was so nice of them). They gave us loads of advice of things to do in the area, how best to get to places, and we're on hand for any questions. They also let us borrow a gondola pass to save us having to buy tickets for the gondolas. The rooms felt quite luxurious, and the breakfast had something for everyone. Free tea, coffee, coca tea and water 24/7. After coming back from death road, our shoes were soaking wet, so they put the fire on for us and let us dry our shoes out by the fire overnight. Upon checkout, they organised a very well priced taxi for us to the airport. Honestly, they couldn't have done more for us. The best staff, the best hotel, and a super nice building with all the old museum stuff kept in tact on the walls. 10/10, would actually come back to La Paz just to stay here!
Stayed in March 2025
Reviewed: 30 March 2025
Christina
PanamaA gem in La Paz. Friendly English speaking staff with lots of information and attentiveness. Breakfast was delicious. We liked the location - walking distance from restaurants but away from the hustle and bustle of big streets.
Stayed in March 2025
Reviewed: 6 March 2025
Caroline
GermanyOnly one very small complaint: We stayed in 3 different rooms (since we stayed over different dates in the hotel). The beds in 2 out of the 3 rooms were not good, pretty uncomfortable. The mattresses should be renewed.
The hotel is in good walking distance to the city center and most of the "must see" places. A quiet area, we felt safe there when walking home even in the night. The staff is amazing and so very sweet and friendly - they were helpful at any time (e.g. early or lat check in). They prepared us breakfast bags when we left the hotel early for a tour. The breakfast was very good with fresh fruit, bread, cheese and freshly made eggs.
Stayed in February 2025
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