The room was very old fashioned and lacking in tlc although very clean. Didn’t like the number of sparrows flying around the inside dining room and making a mess everywhere.

Location, staff and general amenities.

Stayed in May 2025

Nothing..

So much to say. Quiet location, small beach lovely with shallow and smooth waters. Staff is the most accommodating! Food is awesome! More of a quiet laid back atmosphere. Loved it!!

Stayed in April 2025

A few bits of decor are a bit tired when we visited - for me that adds a bit character but if you like glitz and bling you might not be so keen.

The hotel is in a beautiful location with amazing views. The food is great with lots of choice (the meal plan is definitely a good option). But what really makes this place special is the wonderful staff who are attentive and go out of their way to be helpful without being too much in your face or pompous.

Stayed in April 2025

That I only booked for 5 nights.

Food was amazing as were the views. The staff were very attentive. A truly perfect vacation. Can’t wait to return.

Stayed in April 2025

Loved it all.

Stayed in April 2025

Very little. The TV in our room didn't work and the internet in our room wasn't great. It isn't a lively place at night but that was OK for us on a short break.

Traditional Bermidian hotel with super friendly and helpful staff. The food included in the half board option was delicious and great value by Bermudian standards. The hot tub, pickleball courts, and games room meant that we were entertained even when the sun wasn't shining.

Stayed in February 2025

Nothing..its all fabulous!!

Exceptionally kind and friendly staff .Tom and his team are amazingly warm .Queena was so lovely and helpful .Amazing food ,amazing views and location .Heated outdoor pool , beautiful rooms , big terrace off the room to relax on ,lounge ,bar ,dj night was a real reminiscing experience with 80s n 70s classics on a big screen and a good dance floor ...free buses upto bus stop they drive you there and they collect yoh from ferry port too ... have never stayed in such a superb place ever

Stayed in February 2025

Better attention to lactose free diet requirements. Virtually no desserts available to meet this requirement but on the two occasions the chef made a dessert especially it was excellent.

Excellent breakfast and dinner although it was a struggle for the waiters to understand lactose free diet requirements.

Stayed in January 2025

Great location, food, and beach. The staff is awesome. This will be our new "go-to" spot for vacation. We loved it. We went with two other couples in the off-season, and the weather was great. Everyone loved the meals at night. It was such a great value and so much fun. The Lamb Familly (owners) were so helpful when planning this trip. We have been to Bermuda 8 times, and this was the best place we have stayed. We will be back soon!

Stayed in December 2024

It has so many beautiful views and the staff were so nice. The manager was super helpful. We would definitely stay there again.

Stayed in December 2024

Stairs to beach!!

Location and food were fantastic

Stayed in September 2024

Lighting was a bit dim. The entry door swings into the hallway instead of against the wall, one had to step into the bedroom to enter/exit the room. Many steps, no lift. I would recommend to anyone who has mobility issues to call the property for more info before booking

Breakfast in the Ceder Room was very good. All the standard breakfast items were available. Great ocean view. Really liked dining on the porch. Breakfast buffet offered every other day. The Ocean room had a continental breakfast buffet every day, great for coffee. The dinner menu changed daily with many options. The staff was excellent, CC and Mrs. V really went out of their way to make you feel very welcome. Room and Club House was a bit dated. The room had old Bermuda charm, sets it apart from the Hilton, Omni, and Disney properties back in the USA. The safe in the room was mounted at eye level instead down on the floor.

Stayed in September 2024

Dated areas, food average, entertainment/bar could be improved

Beautiful setting, friendly staff

Stayed in October 2024

Very friendly staff . Everyone from the kitchen staff to the barmen to the restaurant staff to the owners - all went out of their way to make sure that we had a great golf trip mixed with relaxation and great food. The location right next to the Port Royal Golf Club made iy ideal .

Stayed in September 2024

The resort was pretty and had lots of character, but there are some details about the property that need a little TLC. The rooms could benefit from some attention and updating. However, overall I would return no matter what. Excluding one incident at the end of our stay, all staff members were friendly and helpful.

The beach and views from the property were absolutely gorgeous. One of the most beautiful locations I’ve ever been! All meals were very good. We recommend the meal plan if staying at the Pompano- it was a true value. The bus stop was very close and easy to ride. The staff was excellent about picking us up promptly and taking us to and from the bus stop area!

Stayed in September 2024

Spectacular location! The sandy shallow water stretches out for hundreds of yards. If you like to swim, this is the ideal place for you! You can sit and have breakfast while watching the colorful parrot fish swim past the beach. The hotel itself is beautiful and the rooms have fantastic ocean views. The staff is extremely friendly and the food is excellent. The meal plan (breakfast and dinner) is very convenient and definitely worth it. The seafood is delicious and the desserts are amazing. Can’t wait to go back!

Stayed in August 2024

Nothing, we enjoyed our stay very much.

Location, the outstanding service, clean rooms, amazing beach area and excellent food and drinks. all staff treated you like family and were extremely helpful and friendly.

Stayed in August 2024

Beautiful private beach , super friendly staff, excellent food!!

Stayed in August 2024

Could use a little refresh

The location. The beach was great. And private beach

Stayed in August 2024

The hotel decor and structure is certainly a bit out dated. But all the right boxes were ticked in terms of on site amenities. Some of the gym equipment was a bit rickety as well but all the basic bases were covered. Good enough for quick vacation workouts.

Booked Pompano with my best friend from college for a girls trip. Pompano was quick to confirm our request for a room with separate beds. The hotel has it's own private beach which is a huge plus. No need to travel to a public beach with the rest of the island. The staff were beyond friendly, funny, helpful, thoughtful and kind. We opted for the meal plan breakfast/dinner and were not disappointed. The breakfast buffet could use some more egg free protein options (chicken or turkey sausage for example) and pancakes or waffles instead of french toast - as my friend and I are both allergic to eggs so breakfast was a bit difficult. Dinner options were plentiful and the quality of the food was great. Cocktails all on point and reasonably priced. It was incredibly mellow, peaceful and relaxing. We were not visiting Bermuda for a party atmosphere but a quiet place to unwind and that's exactly what we got. Pompano's staff was very helpful and super communicative from the start making sure we knew how to book the shuttle to and from the airport and scheduling us taxis for our daytime excursions. Could not recommend Pompano more. 10/10. I hope we'll return in the future!

Stayed in July 2024

No real complaints to be honest. There are things I can think of that would improve certain aspects of the property, but they know what they are doing and are trying hard to make the guest experience a good one.

I was happy with Pompano. It met my expectations. Staff was friendly and helpful, Location was excellent. Service and food were good and I would say very good on certain days. No complaints.

Stayed in July 2024

Further from the airport than we would have liked but the ride was scenic and beautiful

Direct, daily contact with both owners who really treated us not only as welcomed guests but like family!

Stayed in July 2024

Breakfast was excellent very good choices

Stayed in June 2024

It was 137 steps from the beach to our room, which was good exercise, but tedious. We rented a solar powered pontoon that failed and left us stranded. Some steps are hazardous, no handrails in many places. The water sports area steps represent a liability.

Breakfast, lunch and dinners were all outstanding. The beach and massive sandbar were a highlight. Room views of the ocean were breathtaking. Shuttle service was convenient and prompt. The staff made us feel at home.

Stayed in May 2024