Price: though I got value for every money spent

We enjoyed our stay at Sofitel, the hotel was all we expected and more. We went as a family, and got connecting rooms for the children, Breakfast was 10/10. We enjoyed the cart ride, the pool, the kids zone and of course the club.

Stayed in August 2025

- The cleanliness of this property - Staff professionalism is exceptional - They have promptly responded to unexpected requests

Stayed in June 2025

Checking in and out. The service by the doormen, reception and concierge area is not five star.

Friendly staff throughout. Mederic hosted both my dinner and stay at the pool, took the time to talk about Benin which I appreciated. Room matched my expectation. Masseuse at the spa was excellent and very nice, thank you!

Stayed in March 2025

nothing

everything

Stayed in March 2025

A bit more training for the employees.especially external security but in-house staff are ok

New, clean and outstanding.

Stayed in March 2025

I loved everything. It totally exceeded my expectations in everyway. The manager was very nice as were the rest of the staff. Truly a 5* property.

Stayed in January 2025

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We had an absolutely perfect stay at this hotel! Its location near the airport, combined with stunning sea views, made it both convenient and relaxing. The pool was fantastic—clean, well-maintained, and a great spot to unwind. The staff were outstanding—welcoming, always smiling, and incredibly helpful. A special thank you to Carol and Ragu, who went above and beyond to ensure we had delicious vegan meals prepared throughout our stay. Their thoughtfulness and attention to detail truly made our experience unforgettable. The rooms were very comfortable, with cozy beds that guaranteed a great night’s sleep. Everything about this hotel exceeded our expectations. We can’t recommend it enough for anyone looking for convenience, comfort, and exceptional service. We’ll definitely be back!

Stayed in January 2025

Food is very expensive. Restaurants aren’t always open.

Very Clean Facilities top notch Friendly and helpful staff

Stayed in January 2025

We booked 5 rooms, but were allocated in three floors

Very clean, friendly staff and comfortable stay

Stayed in January 2025

Very nice hotel.

Stayed in March 2025

The hotel is marketed as a 5 star but it doesn’t have 5 star qualities. The food wasn’t great, there were limited options. The staff weren’t very helpful in getting us quality food. In fact, my family and I had to starve on some nights because there were limited food options. Nabila (the Experience Manager) was very helpful, professional and amiable. Kadija at the front desk was very helpful, courteous and pleasant. Elosh (the concierge) was also very helpful. All the Spa staff were very pleasant and amiable.

It’s a new hotel so it was clean and fresh

Stayed in January 2025

It felt a little bit disorganised as some people arriving for check in were getting welcome drinks and others didn't (I didn't). The bar and restaurant are excessively expensive though the food is good. The mattress topper on my bed was quite uncomfortable and the wifi in my room was unstable which tamed my experience a little bit.

Beautiful hotel and rooms, it's really been built to the highest standards.

Stayed in December 2024

I did not like the food it was tasteless and for a Hotel that is 5 stars the food should be excellent. I am from America and I ordered the hamburger it tasted nothing like a burger horrible. I have stayed at the Golden Tulip Le Diplomate and the food is much better than at Sofitel. Golden Tulip has a wide variety on there menu unlike Sofitel very limited. I asked for a pizza and was told i could not get it . And this is a 5 star hotel for the price i should be able to order anything. I wanted and the portion size was very small a hamburger and fries for 20 USD . My wife ordered food also and she could not eat it we wasted 81 USD on her meal . The food has a long way to go to be considered a 5 star meal. I have no problem paying for food as long as its good.

I like the style of the hotel and the staff was excellent. They helped me with all of my needs.

Stayed in October 2024

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Stayed in August 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in June 2025