One off the reception staff , thank you Jeda , she is active and cooperative.

Stayed in August 2025

Positives: • Breakfast: One of the best aspects of the stay. It was varied, tasty, and well presented. Definitely a highlight. • Cleaning upon request: Some items or services are only provided upon request, but once requested, they are delivered. Negatives: • Baby crib: Completely unsuitable for infants — both in terms of comfort and safety. • General cleanliness: Very poor overall, especially in the rooms and provided items. It leaves a negative impression. • Water heater: Very weak and does not function properly, making it frustrating to use. • Cups: Not usable, as they leak water. • Basic services: Many essential items are not provided unless specifically requested, which is inconvenient for guests. Summary: The overall experience was not fully satisfactory, except for the good breakfast. Many aspects need improvement, especially cleanliness and the availability of basic services. Currently, I would not recommend this place for families with infants.

Stayed in July 2025

Nothing

Very nice and clean

Stayed in July 2025

we asked some kitchen tools... First call Housekeeping staff took almost 30 minutes to bring, I myself walked to the restaurant to get the tool, than bar staff came with me to help and later housekeeping staff brought the tool, I think after bar staff told them that we need that tool same way we requested some big glasses (empty) next day, it never came. Very disappointing with this service whoever covers it

Property location is very good... reception staff and restaurant staff is very welcoming.... best part is that I asked for quiet non smoking room and we got one.

Stayed in June 2025

The bathroom was not clean enough and the pillows were not comfortable and there is hair on the bed

location Hotel and employee treatment👍🏻

Stayed in June 2025

The sofa is uncomfortable because it is not of fabric and pillows. It was not comfortable Also the furniture is old, even the cups in the kitchen are old black colors, why don't you change their color

I liked and treating employee service

Stayed in June 2025

The items of the kitchen are old and also the iron is very heavy

Employee service

Stayed in June 2025

Noise from the club and poolside bars

The value for money, location, pool and gym facilities. Also, I was upgraded to a 2 bedroom suite without asking.

Stayed in May 2025

Asking to keep the room access card

Stayed in February 2025

The parking area was not explained properly during the checking, where should the customer park

The rooms are good

Stayed in May 2025

TV and toilets not functioning well. Also, the bed is not comfortable 😴.

Staff and location.

Stayed in May 2025

The property Little bit tired around the edges

Location is excellent

Stayed in May 2025

Please pay attention to the cleanliness of the bathroom

Good staff treatment

Stayed in April 2025

Some furniture is old, toilet and kitchen should be renewed, it is very old. Some lights in the room were blinking, so I turned it off. Room was little vibrating because of midnight music, even though my room wasnt facing the pool.

Suite was nice and roomy Facilities were good Hotel staff were friendly and nice Cost for 1 night was reasonable.

Stayed in April 2025

We hated the noise at night. You can hear the noise from the bar, and noise from the street. You can also hear noise from corridors and nearby rooms which is annoying.

The two-bedroom unit is very spacious and clean and has all the things we needed. The hotel is very close to Seef and City Centre malls. It has restaurant and bar, and good swimming pool. It has parking at the ground floor. Good breakfast buffet.

Stayed in April 2025

Very noisy room throughout the night. Non stop music to the point we could feel the room shaking. Not enough free parking nearby.

Shower had good water pressure and good thermal control. The location is great with it being near the countries biggest malls and a short drive to Adliya / Juffair / Saar

Stayed in February 2025

Maintenance lacking. E.g. hairdryer was not working.

Stayed in April 2025

The location not bad, the room in average and Great breakfast.

Stayed in February 2025

There was no washing sponge or kitchen towel in the kitchen. The room’s furniture and overall decor were average, nothing exceptional.

Great location, spacious suite, and a well-equipped gym. The in-room dining service was excellent, with very tasty food.

Stayed in March 2025

Room was not sound proof lot of noise from neighbors.

Stayed in February 2025

The restaurant was small and very limited in what they had to offer. I asked them to do something small and extra for my spouse, but that was too much for them to do. It was an unfortunate bathroom experience as well, without any compensation given for their errors. Unfortunately the internet was not as great as advertised.

The place looked lovely, and it had all the facilities as advertised.

Stayed in February 2025

The room was very cold and turning up thermostat didn’t heat the room The booking said 10% off food and drink but we didn’t get the 10% off any food or drinks. There was no iron, bathrobes or slippers in room as stated on the reservation

Bar staff very friendly

Stayed in March 2025

no nice wine

the bar and restaurant were good servise but not trained well

Stayed in March 2025

The wifi was poor. The room was slightly dated and needs modernising. The drinks were very expensive

The room was spacious with a comfortable bed. The kitchenette was fine. The staff were very good.

Stayed in February 2025