Tulbeto Area, 6100 Kazanlŭk, Bulgaria
#13 of 18 hotels in Kazanlŭk
Guests' ChoiceBased on 45 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
9.0
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 16 August 2025
Nina
BulgariaBathrooms could be equipped with one larger bath towel and (or) a bathing gown
Helpful staff, large and comfortable rooms, high quality bed linen, rich and tasty breakfast, outdoor swimming pool, indoor mineral basin and spa
Stayed in August 2025
Reviewed: 23 July 2024
Andres
United StatesVery clean and nice rooms, spacious and comfortable.
Stayed in July 2024
Reviewed: 21 June 2024
Neil
United KingdomPaying for coffee as a guest
Outside pool and mineral pool we're great ,a bit on the busy side but that's life nowadays. Good room ,shower was a bit too "wet room" tv OK no coffee and kettle which was down on reception at £2.50 levs which u would expect for free for guests.beds not made up for the night maybe cos we were only a 2 night stay. On the downside when we were waiting for coffee the receptionist was on a private call and we had to interrupt her conversation even though she carried on.breakfast was OK too Foodcwas excellent!
Stayed in June 2024
Reviewed: 26 April 2024
Pagratis
GreeceBathroom was fluding because of bad floor. Would like more towel hangers, e.g. behind the door
Great location. Mineral warm water pool.
Stayed in March 2024
Reviewed: 8 November 2023
Paul
United KingdomGood hotel with nice facilities. Room was comfortable and clean
Stayed in November 2023
Reviewed: 20 September 2023
Gordana
AustraliaThe parking is not convenient: it's up the stairs from hotel and hard to take big suitcase with you downstairs without help from hotel staff
Room was very nice and spacious. Good bathroom with necessary amenities. Outside pool big and very good.Inside pool with mineral warm water small, but very pleasant. Breakfast good-food and fruits. Outside restaurant next to the hotel with excellent variety of food.
Stayed in September 2023
Reviewed: 6 September 2023
Iulius
AustriaN/A
The kindness of the staff
Stayed in July 2023
Reviewed: 19 August 2023
Kim
United KingdomPool area crowded with rows and rows of unused beds and umbrellas - should be stacked up out of the way if not needed. Reception staff and lobby bar staff very friendly and efficient - pool bar staff could be better.
Very nice pool and indoor spa facilities. Pool bar serving snacks. There is an excellent restaurant in the parking area with music and a show at the weekend. Room spacious and comfortable.Would recommend.
Stayed in August 2023
Reviewed: 8 August 2023
Thomas
United KingdomLovely staff, beautiful hotel and location
Stayed in August 2023
Reviewed: 11 July 2023
Sabin
RomaniaHot poll is closing at 20.00 ...
Excellent location with a nice view, good facilities, kind staff, very good food.
Stayed in July 2023
Reviewed: 6 July 2023
Gillian
United KingdomThe approach to the hotel is a bit rough and ready, and slightly off-putting on arrival, but the hotel and staff are just wonderful
Excellent staff and fabulous facilities. Highly recommended
Stayed in July 2023
Reviewed: 4 June 2023
Cindy
United StatesGreat location, wonderful room, very helpful staff. Would highly recommend.
Stayed in May 2023
Reviewed: 3 March 2023
Vasileva
United KingdomWi-fi was slow in the rooms.
The breakfast was excellent 👌
Stayed in March 2023
Reviewed: 3 May 2025
Zorka
BulgariaBreakfast was expensive and not good.
The staff and the pool
Stayed in May 2025
Reviewed: 1 August 2024
Du
NetherlandsIncredible strange layout that makes you walk 2 x13 stairs down and up with all your luggage to get to reception. Then even with elevator you have to take 4x3 steps down to reach your room if it's at the end of the hall.Smal refrigerator. And yes, also here the whole batroomfloor is wet when you shower..
good restaurant with view, nice pool. Breakfast is fine with enough choices. Noisy but good ac in room
Stayed in July 2024
Reviewed: 6 January 2024
Tereza
BulgariaRusty old lockers in the pool. Bathrobe for the spa were available for an extra charge and I would expect that to be included for guests of the hotel for the price we paid. The body towels in the room were small and thin. The mattress was very hard and the pillows were too soft - they got completely flat when you lay your head on them which is unacceptable for a hard mattress. The linen material was unpleasant and the fitted sheet was waterproof and made noise every time we turned in the bed - it felt like we were sleeping on plastic bags. The remote controls for TV and AC were packed in a cheap plastic bag to preserve them - something I haven't seen people do since the 2000s when finding a new remote was expensive and not easy. The bathroom did not drain well, I showered before bed and then stepped in a pool in the morning. Some decorations in the hotel were so tasteless. Only one receptionist - she had to handle reservations, check-ins and phone calls which inevitably lead to waiting times. The lady at the "lobby bar" was on her phone while her coffee machine needed cleaning (we ordered coffee and noticed she only then cleaned the coffee grinds from the previous coffee made). For this price, other hotels offer amazing conditions. Here everything felt like nothing was made for the guest's comfort but rather with the cheapest possible products.
It was clean all around. Breakfast was ok.
Stayed in January 2024
Reviewed: 6 July 2023
Pierre
United StatesThe bedding had a dirty smell, and the whole room didn’t smell well.
Nice and spacious breakfast room . The breakfast was good.
Stayed in July 2023
Reviewed: 22 December 2022
Anonymous
Israelthe breakfast wasn’t very good and the pool isn’t open all the time. other than that very good
very clean, warm inside, the pool is beautiful and the view from the room
Stayed in December 2022
Reviewed: 22 May 2025
Manol
BulgariaThere are no comments available for this review
Stayed in May 2025
Reviewed: 20 August 2024
Olivia
FranceThere are no comments available for this review
Stayed in August 2024
Reviewed: 19 August 2024
Jakub
PolandThere are no comments available for this review
Stayed in August 2024
Reviewed: 9 August 2024
Arnold
MaltaThere are no comments available for this review
Stayed in July 2024
Reviewed: 9 August 2024
Valentin
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 3 May 2024
Anna
BulgariaThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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