Wonderful hotel with a luxurious room. Everything is thought out to the smallest detail and very comfortable.

Stayed in August 2025

Location was incredible - I walked and scootered everywhere I needed to go. The room was spacious and the bed super comfortable. Breakfast was ok. However the lunch & dinner menu from the restaurant was exceptional.

Stayed in July 2025

Hard to say as they are generous with lots of nice extras in the fridge (wine, coffee and chocolates). My only complaint was the TV volume was low and that’s me trying to find fault.

The best hotel in Bulgaria and my personal favourite, our fourth time visiting Villa Promenade and it’s consistently a great experience. The rooms feel brand new - clean, model and like they were built the day before. The staff are friendly and helpful. Such a great experience and a 2 min walk to the beach and less than 5-10 to the centre.

Stayed in July 2025

There was nothing I didn’t like !

Beautifully decorated spacious interior, excellent restaurant, friendly staff

Stayed in July 2025

The room was very comfortable. The staff was friendly and the service was exceptional.

Stayed in June 2025

Elegant, beautiful building, tastefully furnished. Staff are friendly and attentive. Lots of space in apartment and use of a private sauna. Beachfront location idyllic.

Stayed in June 2025

We were in #51 on the ground floor. We felt a bit like a fishbowl with so many pedestrians walking near our windows. We had to keep the curtains closed. Ask for an upstairs room. Pillows were squishy and not comfortable. A small point but the woman at the reception with a blonde ponytail could be a bit friendlier and greet guests with a smile.

Our "suite" with separate areas for bed, washbasin, shower and WC was quite spacious, all done up luxuriously. There was even a claw footed tub with bath salts for soaking after a day of walking. Not only was there an expresso machine but also soft drinks and a bottle of wine included (no tea). They were also wonderful about saving a parking space in front also gratis. We loved our stay and wished we could stay longer

Stayed in June 2025

It is the most amazing hotel in Bulgaria! Everything was perfect- the staff, the accomodation, the restaurant. Couldn't recomend more!

Stayed in May 2025

Excellent place to stay , the room & public area were clean & tidy . We were in room 54 , which was beautifully designed, the room was large and separate from bath , coffee pod, water , bottle of wine and chocolate were freely available. A popular restaurant available on the ground floor , as a guest we were entitled for 10 % discount, after taking dinner the waiter said it was not possible to get a discount and ask to get refund from hotel , off-course we did not approached the hotel managers to get refund, nevertheless the dinner was excellent.

Stayed in April 2025

Need pillow options. Everything else was top notch.

Stayed in March 2025

More parking area will be good.

Excellent view, good quality, more than expected.

Stayed in March 2025

Lovely stay, very clean and staff very accommodating , would stay again and highly recommend

Stayed in January 2025

It’s a perfect place for a relaxing stay. The room and bathroom are very clean. The view from the apartment is beautiful. We were delighted to stay there.

Stayed in January 2025

Clean, perfect location, great service, awesome and helpful team that works there! From the booking till goodbye I felt cared and the managers thought about all the little details!

Stayed in October 2024

NOTHING, EVEN OUR SOCKS WERE IRONED!

EVERYTHING EXCEPTIONALLY GOOD.

Stayed in October 2024

No complaints.

Great location by the beach, beautifully restored villa, elegant interiors. Fantastic stay. Delicious food at the restaurant.

Stayed in September 2024

Pillows. One soft and one soft square and one fancy decorative little thing. My husband found one firmer one in the wardrobe, which sorted me out. Normally, I love hotel pillows but not so much this time. Breakfast, for the hotel, was a bit lacking. No juice, no honey. The bacon on day one was lovely crispy bacon but the next two days it was a chewy mystery meat, which I avoided. Bread was dry and thin for toast. If you like eggs you will be happy. The Yogurt was lovely.

We were in Room 54. The room is large and bright with an adjoining bathroom at the end of a short corridor. There is a bath and a large shower. The room has a large bed and tv, and there are comfortable chairs too. Coffee pods and bottled water were freely available. It was very quiet as there is only one other room on the floor and that is opposite. The lift access was close and also gave access to the gym and sauna. It is necessary to go outside the front door and walk a few metres for breakfast. We were semi attached to the hotel but didn't feel out of it. On the ground floor is a lounge area and an office space with a desk. The restaurant is very popular and we ate there one evening. The food and service were very good. As guests in the hotel, we were entitled to a welcome 10% discount. The reception staff were very welcoming, spoke perfect English for us. They called a taxi when we wanted, which was helpful. The location is across from the steps to the beach. In between is a lovely green promenade and park area. This will take you to the main area of restaurants, cafes and bars. The Archaeological Museum is worth a visit. Parking appears to be at a premium in this area. It will be necessary to book a space if arriving by car. Fortunately, we were on foot.

Stayed in September 2024

Unfortunately the hot breakfast was limited on occasions and was not hot

The Cleanliness of the hotel was excellent and that facilities and provisions within the room were similar - no faults at all on this front

Stayed in September 2024

Wow what a fabulous place. I loved it here, everything is perfect. The highlight of my trip around Bulgaria.

Stayed in September 2024

Mosquitos outside

Spacious rooms, hotels at a great location

Stayed in August 2024

We loved every minute of our stay and didn't want to leave.

Incredible location, design of the hotel and the rooms is very well thought out It is a 5 star accommodation that is worth the money. Unparalleled location and proximity to all venues in and around the city. Absolute gem!

Stayed in July 2024

Great location, Spacious, Elegant

Stayed in July 2024

It’s our third time to Villa Promenade. It’s the perfect location, modern and exceptionally clean. The rooms are generous in size and the little extras in the mini bar are a nice touch.

Stayed in June 2024

Air-con. works loudly. ıt shoul have sleeping mode works.

Stayed in June 2024