The staff are not friendly, they give you the impression that you are bagging for what do you want

Good location, near to the beach unfortunately we have to go on stairs exactly 150 up and down

Stayed in September 2025

There is no fitness in the hotel, only 3 pieces of equipment stored in an outside area. Rooms could be made more comfortable.

The food and the pools were good, our room was okay, the beds were comfortable.

Stayed in August 2025

The room and the bathroom weren’t properly cleaned from the previous guests, facilities are quite warn out… like very old shower etc.. The futon bed for our child was extremely uncomfortable, very old and was sliding on the tiles when you turn around..

We liked the spectacular sea views, also the location is not too far from the centre of the resort. The staff were friendly and helpful! The food was well cooked and there was enough choice !

Stayed in August 2025

The room was not as on the reservation at all. The beds were two seperate ones unlike from the reservation as far as I remember. The staff was rather unfriendly and unhelpful when we forgot our towels by the pool and when we went to get them and they were not there. The barman from the pool bar and the receptionist were just unpleasant to talk to sending us on a fetch quest. Props for the lifeguard who gathered them and knew immediately what were we talking about. The amount of wasted plastic cups due to low dosage of drinks was rather concerning. Raise the dosage or provide a dedicated cup to reduce sensless waste.

The swimming pool and the view from the hotel room.

Stayed in August 2025

Food quality

I booked this property for my family so from their experience i can say that the facilities and the location are great. Also seems like a good place for families with kids. But the food was a disaster and it was lacking quality. They even got sick with their stomach afterwards.

Stayed in August 2025

The sheets and towels weren’t the cleanest.

Very good price The food was very good and diverse. 5 min fron the beach Staff very friendly Every day activities

Stayed in August 2025

The fact that you have so many stairs or some distance until the beach

Animation team and the facilities in general. The food was super delicious.

Stayed in August 2025

The rooms were not cleaned, even when asked. The food was oily and the meal time felt like a fight. It was hard to find a table, the food was not enough and if you wanted a specific course you had to wait. The ventilation in the bathroom did not work.

The swimming pools

Stayed in August 2025

The animation program was amazing.

Stayed in July 2025

Lack of entertainment

Good pool

Stayed in July 2025

There is never an empty table when you go for dinner

Th pools and the space

Stayed in August 2024

There was an unpleasant smell from the drains in the bathroom.

The best animation team <3. Very friendly and encouraging to all hotel activities.

Stayed in August 2024

The bartender was very upset because you tell him to ghiveci you a drink,The sheets wasn t change for 6 days and the tufon bed was broken,The bathrooms dirty with mold and I hâd Free spa acces and I wanted to use monday and told me it was closed.i woudn t go again.

The pool

Stayed in August 2024

The room was dirty (cobwebs) on the ceiling and walls. The AC was not working properly although we were in the middle of the summer and the staff did not manage to fix it. The hotel was understaffed, check-in was supposed to take place starting from 15:00 however the rooms were not ready at 15:20 and we actually had to wait until 16:10 to get our room. The quality of the food (breakfast) was sub-par.

The room was spacious and the view from the balcony was nice. Decent variety of things to eat for breakfast.

Stayed in August 2024

Alcohol was terrible, no bottles for the water but dispensers with plastic glasses, no AC in the hallway, no TV in the room, old AC in the rooms...

The staff was more than accommodating to any problem, following up with a fast solution. The pool was also nice.

Stayed in July 2024

The fridge don't worked proprely even after 5 days conected to the electric current . The AC wasn't t properly also , and when we arrive was very hot in the room . The housekeeping clean services open the dor every day , even when was the ' do not disturbed sign of the door ' , and when we said we want clean servicies , she maked just the bad with the old laundry !!!!!!!

The food was good and diversed , except breakfast and snack bar ( same food , little variety )

Stayed in July 2024

A deposit of BGN 20 or EUR is required for beach towels. You take the money with you when you leave, so it's better to leave it in euros, as you may not have anywhere to spend the Bulgarian money you take when you leave. The staff are young people, I had the impression that they are very tired, don't know much, lack politeness and smiles. Beach towels can be exchanged at the SPA, but the opening hours are unclear. If you want to change early in the morning or later in the evening, you will not be able to do so.

Location - close to the sea, within easy walking distance. The 750 steps mentioned in previous comments are not true. There are 195 steps to the sea, but you don't have to climb the stairs all the way, the steps are very conveniently placed. Food - meals are available all day (breakfast, brunch, lunch, dinner, supper until 21.30). Bars are open until 23.00. The food is varied and tasty. Very many young people, but quite quiet. Rooms are cleaned every day. Beach towels can be changed every day or even several times a day.

Stayed in July 2024

pool

Stayed in August 2023

Not the cleanest place, far from the beach, pools were dirty and cold, small balcony.

Breakfast was ok, multiple pools, terraces, view from the room (standard sea view) was ok.

Stayed in September 2023

Everything was good. Delicous Food. Nice amenities, But they dont give water in the room.

Stayed in August 2023

Food! Food was bad

Stayed in August 2023

Our apartment was canceled, so we had to book what's available, and Sunrise looked like a good price offer. With low expectations and some saved money, we can not complain. However after we saw the quality of All Included, especially alcohol and cloudy water in pools we just spent days in a one beach poolbar for 30 BGN/day.

View from our balcony. Shower cabin size. Cheese and watermelons.

Stayed in August 2023

The toilet not very safe , the paper to close to your head when you sitting, and the shower around very sharp material, easy to get cut.

Very nice hotel

Stayed in July 2023

I didn't like the all inclusive, except for the beer, white wine and the apple juice. One example: the fish pane was not cooked at all.There are more others , as an overall the food was not cooked very good. The drinking water still and mineral had a funny taste ( as chlorine). The pools must be managed by staff hotel, because the guest "reserved" the pool chairs with towels even that they didn't use them for more than 1 h . They started to "reserve" the pool chiars at the first hour in the morning. Not to mention that the pool with 1.6m deep wasn't used by the guests that "reserved" the pool chairs.

The location , the pool.

Stayed in June 2023