12, Asanitsa Str., 2770 Bansko, Bulgaria
#29 of 81 hotels in Bansko
Guests' ChoiceBased on 1818 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.8
Staff
9.1
Value for money
9.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2025
Augustina
CanadaThere were very few amenities in the room - for a family of four, there were only two plates and a few utensils in the kitchen area.
The rooms were a nice size and offered a balcony with views of the mountain. The rooms were spacious and clean. The pool was nice. The staff in the play area was exceptional and offered options for kids of all ages.
Stayed in July 2025
Reviewed: 5 September 2025
Mirel
RomaniaBig room, clean and modern. Nice restaurant with a beautiful garden. Bar in the room. Smels nice
Stayed in September 2025
Reviewed: 4 September 2025
Dusan
SerbiaEverything was absolutely fantastic!
Stayed in September 2025
Reviewed: 3 September 2025
Anat
IsraelThe stuff was rude. Didnt help. The hotel neighborhood is building site outskirts of bansko, but 15 min by foot to old town. Food was cold
Good hotel for the price. Variable food. Great to have pool and spa. Comfortable bed. Nice mountain view and stream near by. 3 saunas.
Stayed in September 2025
Reviewed: 3 September 2025
Hagai
IsraelIn dinner there were not enough dishes for vegetarians. People in the next room were smoking in the porch and in the toilet, and the smell penetrated to our room. It was intolerable. Sorry but we are not in 1980...
Hotel and Room facilities were good, The location was good. The massage in the spa was great!
Stayed in August 2025
Reviewed: 3 September 2025
Yulia
IsraelWe love this hotel, been there twice already. The room is nice and clean, with a balcony with a mountain view. Breakfast is amazing. The spa is very nice.
Stayed in August 2025
Reviewed: 2 September 2025
Ana
North MacedoniaEvery morning there was a very bad smell from the toilet drain 🤢
Stayed in August 2025
Reviewed: 2 September 2025
Nevena
SerbiaEverything was great.
Fantastic experience, great value for the money. Friendly staff, rich breakfast. Would recommend.
Stayed in September 2025
Reviewed: 29 August 2025
Zaza
One thing to note is that the swimming pool is on the smaller side, and since the hotel was full during our stay, it often felt crowded. This is more of an observation than a complaint, as everything else about the hotel was excellent.
We had a very pleasant stay at St. George Ski & Holiday Hotel. Our room was spacious, clean and comfortable, with a kitchen and a balcony. Staff were very helpful and welcoming. Both breakfast and dinner were very good. We also liked the spa facilities.
Stayed in August 2025
Reviewed: 29 August 2025
Andrej
SerbiaVery good breakfast, wellness facilities and very nice and spacious apartment. Excellent stuff.
Stayed in August 2025
Reviewed: 24 August 2025
Vladimir
BulgariaClean room, good fresh food and nice spa
Stayed in August 2025
Reviewed: 20 August 2025
Zornitsa
SwedenWe did like everything
The spa and the view from the balcony
Stayed in July 2025
Reviewed: 18 August 2025
Dv_ro
IsraelLocation is a bit far from the center. On the other hand, more parking spaces and quiter.
There is a free parking lot near the hotel. The pool is nice and warm so is the Jakoozi. Several saunas. Breakfast was great.
Stayed in August 2025
Reviewed: 18 August 2025
Deyan
BulgariaThe only downside is that the swimming pool is quite small compared to the rest of the hotel’s facilities.
I had a great stay at this hotel! The rooms are spacious, very clean, and well-maintained, which made the stay very comfortable. The breakfast buffet was excellent with plenty of options to choose from, catering to different tastes. Overall, it’s a very good hotel and I would happily stay here again.
Stayed in August 2025
Reviewed: 11 August 2025
Nikola
SerbiaHotel is perfect, staff is frendly, food is delicious and varied, rooms are comfortable and clean, garden and pool are very nice, they have big choice of massage, beautifull view on mountains. Definitely great value for money.
Stayed in August 2025
Reviewed: 11 August 2025
Maor
IsraelI liked the peace and the location facing the mountains.
Stayed in August 2025
Reviewed: 10 August 2025
Monika
BulgariaAbsolutely perfect stay – great food, spotless facilities, very nice garden and spa . What truly made the difference was the amazing staff: always friendly, supportive, and with a genuine smile that made us feel welcome every moment. Thank you!
Stayed in August 2025
Reviewed: 8 August 2025
Shai
IsraelWifi very weak
Nice, large rooms Breakfast was ok
Stayed in August 2025
Reviewed: 7 August 2025
Marit
Netherlands-
Room and pool. And the staff was super friendly. Mustapha from the reception and his colleagues in the restaurant were very friendly and delivered good service!
Stayed in August 2025
Reviewed: 5 August 2025
Karolina
SerbiaWiFi is very poor, most of the time it wasn't working.
Good value for money. We had a room with a beautiful view of Vihren. Staff is very kind and helpful. Food is excellent, we had half board. It was quite busy during meals time, but they refill the food all the time. A lot of free parking around the hotel.
Stayed in August 2025
Reviewed: 5 August 2025
Olena
UkraineThe hotel is very beautiful and comfortable. SPA and swimming pool are amazing! Very relaxing experience. The breakfast was delicious and had a nice choice of food.
Stayed in August 2025
Reviewed: 5 August 2025
Meglena
United KingdomEverything was great
The cleanliness, facilities, food and friendly staff
Stayed in August 2025
Reviewed: 5 August 2025
Nemanja
Serbianothing
stuff, food, dacilities
Stayed in July 2025
Reviewed: 31 July 2025
Danijela
SerbiaThe hotel has both older and newer sections, and the quality of the rooms can vary depending on which part you're staying in — something worth considering when making your booking.
The swimming pool was wonderful — easy and fun for the whole family to enjoy. Breakfast was tasty and had something for everyone..
Stayed in July 2025
Reith im Alpbachtal, Austria
Bukowina Tatrzańska, Poland
Fort Wayne, USA
Fethiye, Turkey
Chamonix-Mont-Blanc, France
Whitby, UK
Saintes-Maries-de-la-Mer, France
Turin, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content