In the other hand last time many areas of the hotel have problems. Some facillities are not working, there are unmaintained areas with tiles peeling off in the hammam, etc. But the main problem remain the number of customers. When there is full number of them everything seems little.

The hotel has many facillities in the pools and this is the reason for my choise.

Stayed in July 2025

Could have had a better choice of "fresh" fruits at breakfast. The bed did not supported me properly and i am 88 kgs.

Great spa center with a lot of facilities

Stayed in July 2025

I think that the room needs renovation and the air-conditioning is not working and the room without a balcony is not comfortable. In the SPA zone the floor was very wet and dangerous. Also the big part of children are not at the child pool. They used the pool for adults and it is very noisy and full of child toys. This is a place for relaxation and treatment with hot water.

The staff was very helpful. The food in the restaurant was delicious. The room was very clean.

Stayed in June 2025

It was great but the pool tiles need improvement

Stayed in January 2025

The room was a little tired and old, could do with a little modernization especially in the bathroom, but it was clean. Food for breakfast was all cold.

The hotel was easy to find and the reception staff were welcoming and helpful. Reception decor was also warm and welcoming. The spa center was excellent with very nice staff.

Stayed in February 2025

Cleanliness was not as good as usual and some of the things in the pool were not working.

The SPA is really good. Rooms are comfortable and food is also nice.

Stayed in January 2025

The food was kinda mediocre. Nothing too bad, but mostly cheap products and not too tasty.

The spa facilities were great. Clean, huge selection of different saunas, pools and activities.

Stayed in December 2024

why is the children play room / area located inside the spa? there is nothing kids can do after the spa closes

price was affordable

Stayed in October 2024

Ok spa hotel,friendly staff and good service!

Stayed in October 2024

The room smelled of cigarettes although it had been cleaned, it was also a little depreciated

The SPA is very good, the hotel is quiet, the staff is nice

Stayed in October 2024

Nothing

Excellent spa facilities, just what we needed, shame we were only there for one night. Breakfast was a good selection of buffet with lots of different hot and cold options. We actually decided to have our evening meal in the hotel too, choice of meat or buffet, we chose buffet, good choice and excellent value

Stayed in October 2024

I booked this place for my parents and their friends they all liked their little break and was happy with the service they have received

Stayed in August 2024

Practically, we liked everything!

We liked everything.

Stayed in August 2024

The bathroom with high wall of bathtub and leaking shower head

Clean and excellent staff

Stayed in August 2024

The weather, location and hospitality.

Everything is good.

Stayed in August 2024

The spa closes too early and open too late. Staff is just correct and not much collaborative. Nothing around, you have to take the car and go to the city for lunch and dinner.

Good hotel with a good, complete and clean spa. It's a pity that the guy who opens and close the spa is quite rude and want to close before time (one area of the spa works from10h to 19h and the big swimming pool from 9h to 20h). The rest of the staff is just polite, don't wait special help or smiles, but correct. The people visiting this hotel is quite old (mostly 70 and more, keep this in mind if you look for something else). Far from the city but very convenient free parking if you get there by car. If the room faces the swimming pool, it also faces the railway wich passes in front of the hotel, but there are very few trains passing by. The breakfast is quite good, with many options.

Stayed in July 2024

There was no appropriate food for the baby, but that was not a problem for us.

Perfect place for a family vacation! Everything was amazing, a perfectly big room with a lot of space for our baby to crawl and explore. Free cot with mattress. Good food in the restaurant, excellent spa and pools, comfortable for us and the kid.

Stayed in June 2024

everything is great

Stayed in May 2024

Very close to regular privet properties. Owners of this house have a small yards that are very close to the Balneo Complex and the dogs in this backyards bark all the time- early in the morning, at the evening and late at night. It was a little annoying!

Nice and quiet inside

Stayed in May 2024

Beautiful pools

Stayed in May 2024

Spa facilities need a bit of maintenance, a fallen tile here and there, or jets in need of repair. It is still a very good experience and it was clean and well maintained. PS for a person with a herniated disc, the beds could be a bit uncomfortable.

The service was excellent, with a great location, great staff, breakfast was very good so was lunch. You have all the standard spa facilities and more.

Stayed in May 2024

Swimming pool small

Nice and very clean room

Stayed in April 2024

The bed wasn’t comfortable, we had big bed with single duvets which for me was not what I expected, the pool area it’s nice but when the kids were there it’s very loud and it’s not like a spa it’s like swimming pool I think it’s has to be a warning for the noice and respect the others it wasn’t relaxing we had to go outside because was very loud I don’t think will go again if there are any kids without control sorry

Friendly staff , food breakfast

Stayed in March 2024

The SPA was great, but too noisy for my taste, because some of the guests were speaking loudly on their phones and were using their loudspeakers, even though there were a lot of signs asking them to keep quiet and not use their phones. This is definitely not the staff's fault, but my suggestion would be to have someone from the staff to keep an eye for rule breaking in the SPA zone. Also, please take down the creepy clown picture from the stairwell to the SPA, it's not relaxing at all 😁

The room was clean and comfortable. The view was great. The restaurant was big enough so that even though there were a lot of guests, we were always able to find a table. The free parking is also always a plus.

Stayed in February 2024