This is not a brand new hotel, but the shortcomings from the facilities are overcome by the efforts of the team. Clean and well maintained!

This is a Lead by example for Hospitality Management. Every single staff member contributes to the success of the service. From the cleaning lady to the general manager everyone is devoted! Amazing! I will visit again if opportunity arises.

Stayed in August 2025

Service, staff, food and facilities

Stayed in August 2025

It was our second year there and we were more than happy to spent out vacation again at Porto Psaukodia from great host to apartment with sea view , wonderful garden, everything was wonderful. Definitely will visit next year again 😃

Stayed in May 2025

The pool was a bit small and quite shallow — more suited for playing with kids than for actual swimming. While that’s still enjoyable, it would have been nice to have a deeper section for adults. Also, the kids’ animation team didn’t collect parents’ phone numbers, which made it a bit stressful to leave the children, as there was no easy way for them to contact us if needed. A simple communication system would make a big difference in peace of mind for parents.

We had a fantastic stay! The food was truly world-class — it was great to have access to snacks and drinks throughout the day, especially with kids. We stayed in a villa, which was spacious, well-equipped, and very comfortable. Even though it was located outside the main hotel building, it was still very convenient. Getting to the spa and pool was easy, and we really appreciated the changing rooms with hair dryers — a thoughtful touch that made things more comfortable. Overall, a wonderful experience for families!

Stayed in May 2025

Hygiene, very pleasant staff and the kitchen offer is exceptional 👏👏 The hotel is in a really good location with a wonderful view of the mountain landscape

Stayed in May 2025

Nothing

All the staff was helpful. Foods were delicious. Spa was relaxing.

Stayed in March 2025

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The food was great, the personnel really friendly. Also the Spa was really enjoyable!

Stayed in February 2025

The swimming pool was too small for such number of guests because the hotel was full with lots of kids. So I didnt spend time there.

Almost everything. The breakfast was very nice. The room as far as I remember was good as well.

Stayed in January 2025

Nothing at this point.

The hotel provided a truly wonderful experience from start to finish. The room was comfortable and well-appointed, offering everything needed for a relaxing stay. The staff were incredibly friendly and helpful, always ready with a smile. Meals at the hotel restaurant were delicious, showcasing fresh ingredients and skillful preparation. The spa facilities were also top-notch, providing a tranquil escape. Overall, this hotel exceeded expectations and is highly recommended.

Stayed in March 2025

dinners

Stayed in March 2025

Very good spa and massage. Friendly staff. Tasty food

Stayed in March 2025

Nothing!

10-15 minute walk to gondola but shuttle bus included! Great facilities and rooms so big for the price!

Stayed in March 2025

The pool was crowded at sometimes.

Breakfast and dinner were delicious. Our rooms were spacious. The spa facilities were nice. The kids club and the area where we waited for the kids were very nice. There was music at dinner every evening. The lobby on the first floor was also enjoyable. Many thanks especially to Mr. Ibrahim at the reception.

Stayed in January 2025

❌ Food variety and taste – While you won’t go hungry, the weekday food options were limited, and the flavors lacked seasoning and spices. The selection was more diverse and enjoyable on weekends. ❌ Shuttle service timing – More frequent trips during peak hours would improve convenience.

✅ Spacious and clean rooms ✅ Fantastic spa facilities : Heated pool, jacuzzie, saunas, and a peaceful relaxation area. ✅ Friendly and professional staff : Always attentive, welcoming, and ready to help. ✅ Great location : A quiet setting with a convenient shuttle to the ski lifts and also by walking 10-15 minutes to the city center.

Stayed in February 2025

The hotel had a ski shuttle to the main gondola parking, but it can be improved by changing the location of the drop off, to the top gondola station parking. This way as a customer you can avoid the big queues at the gondola.

The property is all that you might need from a 5* Spa Resort. Besides the staff which were always eagerly helping you, the hotel rooms were amazing, clean, well stocked with all that you need. The spa is also very nice, you can explore three dry saunas, two wet saunas and also a Turkish bath. Inside and outside heated pools and jacuzzis. I will most definitely visit this location in the near future.

Stayed in February 2025

We booked it for a ski trip with friends and it was the best choice! I celebrated my birthday and they waited me with champagne, plus an extra bottle of wine. I really appreciated this! The food is delicious and there are plently of choices, the room was clean and very spacious, the staff very friendly. They have an amazing spa. During the day or after dinner we spent time together at the lounge and lobby and we really felt cozy. I totally recommend it for couples or group of friends and I would definitey come back!❤️

Stayed in February 2025

We booked 3 days in this hotel and ended up staying 5 because we did not want to leave. The food is good, the spa is amazing but most of all the staff members are just incredibly nice and helpful and will do anything to make your stay nice. We would absolutely love to stay here again!!

Stayed in February 2025

-The bathroom was clean but needs renovation(head shower needed replacement) -Rooms are not soundproof

Thermal pools, saunas, cleanliness, shuttle facility, kindness and professionalism of reception staff especially of Mr. Hlia

Stayed in February 2025

The pool and the jacuzzi outside were definitely not enough for such a big hotel. The dinner was delicious, but there weren't good vegetarian options

Super friendly and helpful staff, the pillow options , the complimentary wine in the room, the breakfast

Stayed in February 2025

The renewed furniture

Stayed in February 2025

Everything was perfect! Very friendly place, very kind staff, it was a real pleasure to stay in your hotel. Thank you and see you next year!

Stayed in February 2025

The shower heads 😆

Friendly staff. Delicious food, comfortable rooms with the best beds, the SPA area was big and quiet.

Stayed in February 2025

Acytually, I dont have anything to comment. Or maybe there would be something: the spa is too crowded, but I guess thats a sign that the hotel is good :)

Really a pleasent surprise to find such a nice hotel and great reception staff, all speaking good english, ready to help you. I arrived late in the night, around 2:30 am and they were waiting for me with a sandwiches, fruits and water.

Stayed in January 2025

Everything was great for our stay. The room was big and warm with all the facilities needed. For the breakfast&dinner we had good diversity and the food was fresh each day. The Spa area is big enough and we had a great experience to relax after a full day on the slopes. The hotel provides bus shuttle to the slopes every 15 mins so even though is about 15 minutes walking from the ski lift, the hotel still offers the shuttle option for free.

Stayed in January 2025