7.5

Reviews of Iris Beach Hotel 3 stars

6 Bor Str., 8256 Sveti Vlas, Bulgaria

  • Virgil

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Michael

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Good location, good room size, good sea view

    We were disappointed with our stay. Upon check-in, the room smelled strongly of cigarette smoke. Throughout our 4-night stay, the room was never cleaned despite requests to reception. One receptionist in particular was extremely rude—constantly interrupting, correcting us, and deliberately refusing to communicate in English when addressed in English. The condition of the room was unsafe and uncomfortable: furniture had exposed nails, posing a risk for our toddler, while the bed was of very poor quality and only one flat pillow per person was provided. The hotel’s Booking page is misleading in its presentation of the beach. Instead of the advertised setup with lined chairs and umbrellas, only cheap, unstable umbrellas and chairs were available that you need to set them up yourself—at an additional charge. In fact, the cost was nearly the same as nearby beaches that actually provide high-quality service (Stable umbrellas facing the wind and proper more comfortable chairs). Finally, the baby cot was in such poor condition that we felt uneasy every time our toddler slept in it.

  • Anonymous

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Location is great and the staff too. The pool is great for small children.

    The room seemed old. We did not like any of the food at the iris restaurant that is at the beach 😕

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  • Deysi

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
  • Aleksandar

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review
  • Vasil

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review

    Location is good, very close to the beach

    Parking was not possible most days, the spaces are very tight and usually all of them were taken. Very few parking spots. Room needs a refresh, the bathroom was very worn and everything was in bad condition. Some towels had holes in them and they were not that clean. Staff was entering the room before 12:00 to clean, even though Do Not Disturb was on my door. Room was right on top of the pool and throughout the day there were children/adults constantly shouting.

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  • Boyan

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    Great location next to the beach, amazing view from our balconies and from the hotel restaurant.

    The shower cabins were constantly leaking in both rooms we stayed in.

  • Marc

    Reviewed: 13 August 2024 · Stayed in July 2024

    Verified review
  • Emiliya

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review

    Clean, comfortable, has parking places, the location is very close to the Marina and next to a small beach without the awful chalga music.

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  • Natali

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review
  • Максим

    Reviewed: 6 August 2024 · Stayed in August 2024

    Verified review
  • Ludmil

    Reviewed: 6 August 2024 · Stayed in August 2024

    Verified review

    Perfect location, carpark in front for easy access and carrying luggage. The terrace view was partly to the sea and other buildings. Comfortable access to the building. The beach is exactly next to it, just a few meters away.

    The building facilities are not well maintained. The kitchen staff was impolite, the breakfast was poor, and the coffee was scraped. There is no juice only water.

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  • Desislava

    Reviewed: 4 August 2024 · Stayed in July 2024

    Verified review

    Didn’t had any Wifi and no internet connection. I had work to do online and couldn’t because of this. Also should be wifi password in any room and password should be same everywhere in the hotel. Not different passwords and we had to ask receptionist to give me the password. They inputted it for me without me knowing what is the password. Its not a secret..

  • Yuliyan

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review
  • Steven

    Reviewed: 15 September 2023 · Stayed in September 2023

    Verified review

    location on the beach

    the room was dirty food was basic and served cold

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  • Dobrina

    Reviewed: 13 September 2023 · Stayed in September 2023

    Verified review
  • 3.0 Poor
    Mihaylova

    Reviewed: 27 August 2023 · Stayed in August 2023

    Verified review
  • Desi

    Reviewed: 26 August 2023 · Stayed in August 2023

    Verified review

    Receptionist ,perfect services Location Room viewing Playground

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  • Milen

    Reviewed: 24 August 2023 · Stayed in August 2023

    Verified review

    Desk manager had lived in the US

    No parking available, room nothing like the pictures, shower drain clogged, cheap shampoo in plastic bags, no conditioner, one key for the room that if lost they couldn’t open the room for a while, no help with luggage / moving in.

  • Matei

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review

    The hotel is near to the beach. Parking is for free.

    The cleanliness is not the strong point of this hotel. The shower tub was broken and every time than we use them,all the dirty water ,floods the bathroom. They didn't change the towels 5 days, They never used the vacuum cleaner ,only the broom and that only passing. The breakfast is the same every day.The only difference is that one day you have boiled egs,one day you have omellete.

  • Asdasd

    Reviewed: 17 August 2023 · Stayed in August 2023

    Verified review
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  • Iryna

    Reviewed: 12 August 2023 · Stayed in August 2023

    Verified review

    Location

    Facilities old and dirty,very noisy fridge .staff not friendly .wifi very poor

  • Екатерина

    Reviewed: 10 August 2023 · Stayed in August 2023

    Verified review
  • 3.0 Poor
    Oleg

    Reviewed: 6 August 2023 · Stayed in August 2023

    Verified review

    Seems hotel are tired, same as staff, no any cleaning within 4 nights stay, dirty sheets, which also not fitted to mattress size so HIGHLY NOT RECOMMEND! As addition, dirty beach.

    Seems hotel are tired, same as staff, no any cleaning within 4 nights stay, dirty sheets, which also not fitted to mattress size so HIGHLY NOT RECOMMEND! As addition, dirty beach.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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