There was no internet connection, which was an inconvenience, especially during the evening.

The room was spacious, comfortable and great value for money, costing less per night than dinner for two in any of the surrounding restaurants.

Stayed in July 2025

The TV wasnt working properly, and the sofa bed needs mending

Spacious apartment, close to the slopes, great view over the mountain and the forest near by

Stayed in February 2025

In the apartment, there is no classic table with chairs for sitting, but only a small corner set with a low table in the middle, so it is uncomfortable for eating. There is a table with two chairs on the small terrace, but it can only be used for eating in the summer. The kitchen could be better equipped with dishes, there is no salt, sugar...

We stayed in private apartment in vila Park. Not a bad location with parking in front, 600m from gondola and center. The pillows and bed linen were clean, the bed was comfortable.

Stayed in August 2024

Nice stay.

Stayed in November 2023

The location marked in the map was different. The appartment had strong smell of fish. And our room was bright all the night because of the hotel sign...

The kitchen had all the equipment and the whole space was clean overall.

Stayed in July 2023

We stayed at this hotel during the low season, which probably explains the fairly low price. Borovets was nearly empty, so it wasn’t hard to find a good deal. However, the low cost comes with some clear trade-offs. The place has definitely seen better days — it feels like it’s stuck in the 2000s, and not in a charming, nostalgic way. The furniture is incredibly outdated, and the bathroom looks like it hasn’t been renovated since the previous era. Walking into the room, my first thought was that we should have spent a bit more and stayed somewhere better. The most disappointing part, though, was the cleanliness — or lack thereof. The floor was dirty, and there were dark hairs scattered all over the place. It was clear that the room hadn't been properly cleaned, which really affected the overall experience. To be fair, it wasn’t a complete disaster, and if you're really on a tight budget, it might be tolerable for one night. But personally, I wouldn’t stay here again.

Stayed in June 2025

• The mattress has push through places -> in need for replacement • Two kitchen doors do not stay up with the springs attached to the doors -> in need of repair • The hot water faucet of the shower reduces the flow of water constantly while heating up. This behavior normally happens, but with this faucet is takes an unbelievable long time. The faucet is broken/unacceptable quality. A normal person can not be expected to operate this. -> In need of replacement by safe thermostat faucet. • The boiler has insufficient capacity -> in need of larger one.

• Pleasantly decorated interior • Clean • The kitchen electronics all work, and the equipment is complete.

Stayed in March 2025

The way the owner didn't respond, couldn't even tell us which apartment or where to pick up the key

Nothing. The owner didn't get in touch all evening. We had to book a new hotel.

Stayed in August 2024

Dusty floor Moths in the sheets non-dished plates Dirty towels A spotlight is shining directly on the window during the night causing daylight with transparent curtains

Stayed in July 2024

It was difficult to find the right location... The title of this room on booking is "Studio in Villa Park" but the problem was that in the confirmation mail it was said that "This studio is situated in Royal Plaza Complex" and since these two locations are completely different we had problem finding the right location which ended up being Villa Park. Before we came to Villa Park, we mailed the owner, but we never got the answer and we already payed on booking. You should be more specific about location!! When we came to Villa Park, only one women at the reception knew about the studio and after just checking our booking reservation she gave us the keys. It was very weird because the guy next to her knew nothing about our stay there.

Room was clean and had everything we needed.

Stayed in August 2023

The place needs a lot of TLC. The doors are broken, the shower curtain fell on several occasions.

It was clean

Stayed in June 2023

We are very disappointed. The picture showing what the apartment looks like is not true. When i was choosing, I chose that apartment according to the photo, and the address of the apartment is wrong as it is way further than the slopes. The room was nothing special, but it was freezing. When I called the manager to tell her that it was cold in our room and that if she didn't give us something to help heat up the room, I would complain to Booking. And she said, "You can complain to whoever you want." After that, she sent me 2 people to check the radiator and when the second person came, my son had a scarf on and was fully covered by the duvet and when the person askes him if he was cold, my son said he was okay, whilst being covered my the duvet. After that, the manager came and she told me that the room was 20° and asked me what I wanted. 25°? I am the customer, and I wanted my room to be warm. I paid £800 for the worst, coldest room for 6 days in my life. After this conversation, she brought me a small heater, and after turning it on, it was warmer. We don't want to hear of Borovets anymore, and I will never go there again. I have never met someone so rude and to treat me so unrespectfully. .

We didn't like anything.

Stayed in February 2023

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Stayed in August 2025

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Stayed in July 2025

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Stayed in February 2025

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Stayed in June 2024

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Stayed in August 2023

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Stayed in June 2023

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Stayed in September 2022

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Stayed in September 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in January 2024

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Stayed in October 2022