The walls are rather thin, you can hear all the noisy neighbours from upstairs. But after a day of skiing I felt asleep pretty quickly :). The main thing that can be an issue is the rooms have electric heaters, it is warm and pleasant but I couldn't dry my ski clothes and accessories: boots, gloves etc.

It is very, very close to the gondola (I was there for skiing. The apartment is huge, plenty of space, you may have a large family and still everyone will fit inside. I could park my car inside the apartment complex, no extra payment.

Stayed in February 2025

The bed sheets and pillows were old and worn out. Additionally, there were almost no kitchen supplies. Also a hotel like this should at least have trash bags, paper towels, and dish soap. Furthermore, the regular radiators weren't working. We had to rely on the air conditioning and electric heaters for warmth. Since the weather wasn't very cold during our stay, it wasn't a major problem, but this could be challenging during much colder days.

Location was perfect. There is o coffee shop under the flat which is serving very good coffee. The size of the flat is very good. It is big enough for a family 3-4.

Stayed in January 2025

It was dirty and the facilities in the Apartament were not enough for longer stay.

The location is great. There is free internet with good quality.

Stayed in August 2024

The shower in the bathroom although has good water temperature had some problems with leakage, the shower hose needed replacing and very hard to switch hot to cold but we managed. There was no maintenance cleaning during the whole stay. Several light bulbs were not replaced during our stay.

The rooms were very spacious and decently furnished, some wardrobes would have been useful, the temperature was great as there were multiple ways to heat the room. The balconies also very spacious. There were also some minimal things in the kitchen to allow for breakfast preparation, one electric kettle, some ustensils that we used, a small but sufficient fridge that worked great. The beds were confortable enough we also used the couch for sleeping which worked great. There was a whole room for skiing equipment and for the bathroom we never ran out of hot water. Overall it has almost all you need for a ski trip.

Stayed in February 2024

Fixtures and fittings a little tired

Great location and price. Had a one bed apartment. Very quiet but close to main centre

Stayed in February 2024

Cleaning is once per week. No dishwasher and no clothes washer facility. Unfortunately, the pool is out of order and there’s no gym anymore.

Location is excellent! 2 minutes from Gondola lift. The price is reasonable. The staff was friendly and helpful.

Stayed in January 2023

Heating was not working in bathroom.

Location, size of apartment.

Stayed in February 2023

No breakfast but amazing location. Two minutes from gondola lift and maximum 5 minutes away from mony food and drink choices.

Stayed in January 2023

Old furniture, lack of cleaning instruments, coffee machine was broken.

It is a good position

Stayed in January 2023

WiFi did not work and the problem was not fixed; the whole apartment smelled of smoke (previous people must have smoked in there; it was all very basic with old decor and facilities; the bin pedal in the living room was broken; the light switch in the bathroom was also broken (though with the light permanently switched on which was better than swtched off); it looked clean but not really sure about that because the smell of smoke was everywhere and it was the main thing that really put me off.

Great location a quick walk from the Gondola, very central. Parking available very near lby in an outdoor parking space for Royal Towers clients (even though the guy at the parking spoke only Bulgarian , we figured out in the end that we needed reception to give us a slip of paper with our room number to put in the car, in order to be able to use the parking space).

Stayed in January 2023

The property is damaged.

Closeness to cable cars

Stayed in January 2025

Although the kitchen was clean, it didn't have some amenities, such as a kettle , bigger mugs and dish soap, which would be nice to have on a vacation.

The accommodation is right in front of the ski lift so we could easily get to the ski slopes. The room was more than spacious for two people. It had all of the needed facilities for a few day's stay, and it definitely met our expectations. Our room also had a big balcony and many space to dry the ski equipment.

Stayed in February 2024

I have stayed to 3-4 different apartments in Bansko Royal Tower over the last few years and this has been the worst one by far. The kettle was really dirty, there was no hairdryer, only 1 set of towels for 3 people, uncomfortable beds and pillows, had to go back to the reception for wifi password and towels, no washing liquid and sponge for cleaning, and last a broken bathroom switch that couldn't turn the light off.

Location Location Location

Stayed in March 2023

There was no WiFi connection

Stayed in January 2023

the apartment is very tired. living room needs decorating. the water is cold on cold, scalding hot midway and a hospital trip on hot. the front door looked like it had been kicked in. the bathroom door frame is peeling off,the towel rail fell on the floor and the shower head doesn’t adjust and fires the water over the shower door. the heating didn’t in the bathroom at all and the fixed heating only partially worked in living room but was very noisy. free standing heaters worked ok. the price of the apartment was good until I was charged an extra 200 lev for an extra person. this I feel was excessive for bed sheets and a towel.

location is perfect.

Stayed in March 2023

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Stayed in March 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in February 2024

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Stayed in February 2024

There are no comments available for this review

Stayed in September 2023

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Stayed in February 2023

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Stayed in December 2022

There are no comments available for this review

Stayed in January 2023