Difficult for taxi's to stop, no 5mins parking.

Friendly, good deco, staff always present and smiling

Stayed in September 2025

The 2 steps from bedroom level to bathroom level I thought a little dangerous in the night without some kind of dimmed light.

Clean, Japanese style reasonable size, asked and received a quiet room. Access to underground system.

Stayed in August 2025

On the downside, the room lacked a minibar and a kettle for making tea, which would have been convenient. Additionally, the windows could have been better soundproofed – even when closed, it was difficult to fall asleep without earplugs due to the noise. Another drawback was the service at the breakfast area – one of the staff members did not seem very friendly or helpful, and gave the impression that guests were more of a nuisance than welcome...

Our stay at the hotel was pleasant. One of the main advantages was a perfect location – the metro station was very close by, and you could easily reach the Old Town on foot. Breakfast was good, and I especially appreciated the option to make fresh waffles in the morning. The reception staff were very friendly and helpful, which made our stay even more enjoyable.

Stayed in August 2025

Mattress for the single bed was too soft. When got close to the edge felt like you would fall. Mosquitos were on duty. No water no slippers no spoon although there is a coffee machine.

Price and location

Stayed in August 2025

Dangerous neighborhood, someone broke our car window during the night even though the car was parked on the well - lit streeet next to the hotel in a proper parking place.

Large and comfortable beds, super clean, polite and helpful staff.

Stayed in August 2025

While the hotel itself is excellent, there are some suspicious individuals who gather near the local shops and sit in walking areas, which made us feel somewhat uncomfortable

Ambiance: The hotel's Japanese theme was beautifully executed and created an authentic, tranquil atmosphere. It truly felt like being transported to Japan - a unique and memorable experience that set this hotel apart from typical accommodations. Room: Super comfortable accommodations that perfectly matched the Japanese aesthetic. The room was well-designed and provided a peaceful retreat after busy days of sightseeing. Clean: The hotel maintained excellent cleanliness standards throughout our stay, which was very much appreciated. Staff & Service: The reception staff and hotel team were exceptionally helpful and went above and beyond for guests. Special mention to a lovely lady from Magnolia (wish I remembered her name!) who was incredibly kind and accommodating. When we requested an extra bed, it was provided as a complimentary service - excellent customer care. Location: Outstanding location with easy walking access to the city center and Brussels' Manhattan business district. The Yser metro station is directly in front of the hotel, making transportation extremely convenient for exploring the city.

Stayed in August 2025

We only had one night at the property, but the location was convenient with the underground transports being very accessible; staff was very friendly and the room was comfortable

Stayed in August 2025

Room at the front of the hotel was a little noisy

Location, value

Stayed in August 2025

Nothing.

Great location very near the metro but also easy to walk into town. Contemporary style. Pristine facilities.

Stayed in August 2025

One of the towels had dry blood like stains on it. There were two types of pillows and both of them were extremely uncomfortable. The hotel is right on a main street so you could really hear the traffic.

The staff is really friendly. It's close to the center. The room smelled nice and well conditioned The mattress was great. The toiletries were really fine. Bathroom - nice and clean.

Stayed in August 2025

Room was too small but clean.

Good location. Nice staff and very good breakfast.

Stayed in June 2025

The entrance door, looks a bit old and dirty.

Helpful staff,clean place and convenient location

Stayed in August 2025

A little noisy but manageable (near a main road).

Contemporary, clean, friendly staff, convenient location.

Stayed in August 2025

No towel hangers in the bathroom

Convenient

Stayed in August 2025

To noisy in bedroom and shower cabin was damaged

Position and breakfast

Stayed in August 2025

No real dislikes.

Friendly and professional staff, great location for accessing all Brussels sights by public transport or on foot. Arrived very early and was able to check in and safety store luggage until the room was available. Hassle free and friendly.

Stayed in August 2025

N/A

The room was clean and spacious. Beds comfy. It was also walking distance from the main centre and train stations. Is fairly basic but has everything to you need for a long weekend visit. Staff were friendly and helpful too. Breakfast was available on site and was good too. Overall a positive experience.

Stayed in July 2025

Very nice hotel. Clean

Stayed in July 2025

It would be nice to have a table and a couple of comfortable chairs, as there is room for them.

The room is very comfortable and clean. The position allows for an easy walk to the centre.

Stayed in July 2025

1- They forgot add our names in breakfast list. 2- They made inactive our room card 2 hours before check-out. Then they gave another room to us.

Facility was clean, staffs were helpful.

Stayed in July 2025

There was no tea service and the coffee maker didn’t work. The main problem was the WiFi was weak, and I missed a mandatory zoom meeting - I read Brussels had excellent WiFi so I was surprised. It was also loud with traffic and sirens at night at times.

Loved it had a tub and comfortable bedding

Stayed in July 2025

Terrace closes too early

Friendly staff, very clean

Stayed in July 2025

- The room was a bit noisy as it was facing a street with lots of traffic. - The parking lots are in a private car park around the corner. The parking lots are very narrow, so I would not recommend it for bigger cars (e.g., SUVs).

The staff was very friendly, the hotel was clean & modern, the breakfast buffet nice. The location is also good - if you don't mind walking a bit, it is easy to reach the historic center (Grote Markt) within ~15 minutes.

Stayed in July 2025

The glass door in bathroom was not properly sealed so the shower was an issue. The first night we accidentally flooded the bathroom. Staff was attentive and helpful but after that we had to carefully shower without making a water mess. If you are not a city dweller this place is not close to many restaurants and the area is so.. so.. after hours.

great size room, friendly staff, clean room, Smart TV with accessible channels -- very walkable to city center

Stayed in July 2025