Drain in bathroom. Return the deposit.

Great location for using the train.

Stayed in August 2025

Too little coffee and toilet paper for a 4 people room. Because we didn't want to have the bedroom being made. I have to call for more every day. But nevertheless the service come quite quick.

Brilliant location! Nice design high end hotel!

Stayed in August 2025

Good location and very clean hotel Perfect

Good location and very clean hotel Perfect

Stayed in August 2025

Breakfast is not satisfactory.

Lights in the room is very comfortable.

Stayed in August 2025

Very kind and helpful staff. Especially Gift who really sorted out our problems with a big smile. Thank you Gift!

Stayed in August 2025

Nothing

Excellent

Stayed in August 2025

Waited a while for elevators, the bed was too firm for me, showerhead kept turning while I was using it.

Great location, well appointed, brilliant bathroom, fast WiFi, free water bottles.

Stayed in August 2025

Hand soap, shower gel, shampoo and conditioner were all empty

Very comfortable bed, coffee machine and perfect location

Stayed in August 2025

Not really accessible to main area and didn't feel the safest to explore. Cleaners came too early in day

Convenient for station and buffet was decent

Stayed in July 2025

We would have had breakfast, but at €26 it was far too expensive. We had a nice breakfast in the station instead.

Very comfortable, well equipped and quite large room. I think we were upgraded, which was a treat. Very good value. Very conveniently situated, between the Midi and Zuid stations.

Stayed in August 2025

Verry clean, right next to train and shop. Verry good location.

Stayed in August 2025

Nothing

Amazing location. The hotel has direct access to Midi station. Hence, tram, metro, eurostar, everything is in your fingertip. It is a safe, comfortable, and clean hotel with an amazing city view.

Stayed in August 2025

- No view from the room at all - there is a view to an internal small courtyard with almost no natural light coming. - Room had signs of wear with noticeable scrtches on the wall. Lot of dust on top parts of the wardrobe - those areas are of course harder to reach but cleaning needs to be taken seriously in a hotel - Very slow shower draining in our room which had walk-in/accesible shower. I almost flooded the whole bathroom when showering.

- Location is accesible directly from inside the Brussels-Midi station, very conveninent if travelling by train - Quick check-in process which was appreciated as we arrived late. Friendly reception staff. - Comfortable bed.

Stayed in August 2025

The receptionist upon our arrival werent very helpful and looked at us like we are an inconvenience, I was checked in at nearly 5pm - so was waiting at the reception since 2:30 pm, been told to wait at the bar with 1 free drink, and been told the room will be ready in 30mins, was waiting for 1:30 hour and was forgotten, went back to the reception to ask what had happen and receptionist was very unappologetic with her response and was calling the housekeeping and keep on banging on the phone like i was an inconvenient to her. He keep saying its not her fault that the check in got delayed, not even apologising for what had happen.

Right in the station, very convenient if you are travelling multi-country via train - very close to the centre too, can take train, bus and uber is just €7 straight to manekin pis

Stayed in August 2025

Our daughter found the folding bed frame a bit hard on her legs, which is a shame as everything was fab.

Absolutely SUPERB location going straight out into the Brussels Midi/Zuid station (called by these two names but the same place). Literally a one minute walk to Eurostar and this is wonderful if you have an early train start or want to drop off your luggage and start seeing the city asap, which we did. Couldn't fault it for that. We were able to leave luggage safely when got there early and there was no problem. Be aware that even though you may have pre paid as we did, there is a a £50 deposit to provide in case any other bills occur during the stay. (This is refunded on a week day). Lovely big room. City view we got was a bit meh as it was over the taxi ranks and a bit of scrub, but the outside is reflective of the area which is a busy city and not a deal breaker. A couple of issues were resolved by reception quickly, so v impressed with that. All staff spoken to were very responsive. Bedding (it quality of duvet itself and the cover) and pillows were lovely- the best we had during our time away (going to another couple of close cities near there) and I'd even like to know where to get them from!! Would definitely stay again for the absolute ease of access to Eurostar and a pleasant bed and room!!

Stayed in August 2025

Small flies in the lobby and restaurant

Room and bathroom were clean. Bed was quite comfortable with soft pillows. Love the shower

Stayed in August 2025

The duvet covers were quite loose for the duvet as they do come off but it was still a comfortable stay.

Very close to the Metro station, Eurostar Terminal and local transport facilities.

Stayed in August 2025

I like's everything was nice

Everything was perfect i like all service nice hotel

Stayed in August 2025

A bit too hot for me

Its locality to the station was excellent for days out to other cities. Metro very handy too

Stayed in August 2025

Our room needed maintenance, the air conditioner didn’t seem to cool efficiently even after the service person checked it. The shower over bath is certainly not for anyone older or with mobility issues. The vanity tap was hard to turn on and off and the shower sprayed everywhere.

The location is perfect, right in the train station.

Stayed in August 2025

Best nights sleep in ages!

Stayed in August 2025

Food wasn't brilliant and the local neighbourhood doesn't offer many attractive options.

Very well placed for the Eurostar and remarkably quiet given the proximity to the station.

Stayed in June 2025

Very comfortable. Convenient to the train station and for catching the Eurostar. Staff were excellent. Easy walk into Centre of Brussels

Stayed in August 2025

Breakfast choices were ok at best.

Location near central station. Staff were friendly and helpful. Room was clean and bed comfortable.

Stayed in July 2025