The wait time for taxi was very long (25 min) it was my fault I didn't leave enough time. But double the uber price and double the uber wait time was not ideal.

Front desk staff was very friendly. Check in was fast and they told me about their suggestions of Ghent which was appreciated. Room was super nice, modern clean, bed extremely comfortable. Location wise it was not the centre centre but close enough with walking distance!

Stayed in August 2025

Hmmm nothing really. Can’t think of any.

It’s just beautiful I really loved it

Stayed in August 2025

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An exceptional hotel with attention to every detail. A true delight for the eyes, soul, and body. Our trip to Ghent became unforgettable thanks to this wonderful place. Thank you for making our stay so special!

Stayed in August 2025

Loved everything about this hotel. Especially the breakfast.

Stayed in August 2025

Very clean with great facilities and a warm welcome.

Stayed in August 2025

No bottled water provided.

Beautiful hotel, location perfect. Very comfortable beds.

Stayed in August 2025

Great location. Very friendly staff. Very comfortable room.

Stayed in August 2025

Long waiting time for elevator (only 1).

Stayed in August 2025

There wasn’t anything we didn’t like about this property. It was all excellent.

Everything about this hotel was first class. Staff so friendly and helpful. Our room was superb, big bed and very comfy. Breakfast was delicious with so much choice and staff couldn’t do enough for you. The location was perfect with a nice little walk into Ghent which was very lovely to walk round and lots to see and do.

Stayed in August 2025

Nothing major to complain, as their services is exceptional and quality!

Great location with walking distance to city center and also Ramen underground car park. You get a fixed price of 15 Euro for 24 hours if you park your car more than 10 hours when you enter from 7am to 7pm, so it is a great deal! The hotel staffs were friendly and professional! They escorted us to our room once we checked-in and informed us the facilities of the hotel and complimentary items in the room. The room and toilet were clean, and the bed and pillows were super comfy! We have a good night rest to recharge! We didn't book the breakfast, albeit it is a cosy dinning place with variety of food. The interior design of the hotel beautiful and splendid! Don't miss the SPA as it is inclusive!

Stayed in August 2025

A perfect combination of spa, nice hotel, wonderful breakfast, delicious restaurant

Stayed in July 2025

The pillows were my favorite.

Stayed in August 2025

That I couldn’t stay longer

It exceeded my expectations I I’ve never written a review for a hotel and the only reason I am is because I would genuinely go out my way to go on holiday to stay here again. The staff were lovely, the facilities excellent, the value amazing, and the location too. I had the best time.

Stayed in August 2025

Well, personally I didn't like the toilet cubicle, I found it a bit claustrophobic, but I understand most old houses/buildings in Belgium have toilets like that. So, not an issue after all, it's not like you spend much time in that tiny room anyway. The shower is in the room, which could be a problem for those who like their privacy when having a shower. Not my case this time, as I was traveling alone. Not much to complain about in fact, these are just personal preferences.

Great location, very close to the city center and all the attractions (about 7 minutes walk). Clean rooms, very comfortable bed, great shower, coffee and tea on the house, friendly staff. I was even very pleased with the pillow, which has almost never happened before in my life. (It's actually the second hotel I am staying in in the past 20 years that has pillows that I can sleep on). But yes, this is a very subjective matter, indeed.

Stayed in August 2025

Nothing

Location and premises

Stayed in August 2025

Aller was tip top in orde

Stayed in July 2025

Nothing to fault the property on - was a great experience.

Super comfortable, quiet and excellent location.

Stayed in August 2025

Nothing that I didn’t like the property, only one thing is the price of breakfast. Although it is pricey, we still paid that on our 2nd stay.

The entire hotel is very nice, clean, clean, quiet, far from the city centre but it’s only 7mins walk only. Can enjoy the peace at night but very close to city centre. The spa is very relaxing too! It was our 2nd time stay, I got free upgrade for the room which was very surprising!!

Stayed in July 2025

Friendly and always helpful staff, relaxing atmosphere. Spacious and clean room. Small but spotless pool and sauna, perfect for a relaxing break.

Stayed in August 2025

Despite have a balcony the room was quite dark. The balcony overlooked the restaurant so there wasn’t any privacy.

Lovely decor.

Stayed in August 2025

Staff so friendly- food exceptional- rooms beautiful- breakfast best in a very long time

Stayed in July 2025

Nothing

Nice and clean, smelled very fresh on arrival and everything was finished to a lovely luxurious detail

Stayed in August 2025

Don’t miss this hotel. We were just in Europe for three weeks and stayed in probably five or six hotels and this was by far my favorite. Beautiful, comfortable, perfect location, and very nice staff. I didn’t really pay attention when I was booking, but this place has a sauna so every day after 20,000 steps we would go to the sauna. Between the sauna and the beautiful comfortable rooms we slept so well here. Also, this location is perfect. It’s an easy walk to the center of Ghent, and I definitely was so happy to get out of the old area and come to this beautiful hotel. If you’re reading this review and the price is within your budget, don’t hesitate to book this. Absolutely loved this hotel, the food was AMAZING also! The breakfast was a bit pricey for us so we didn’t have it, but we ate lunch there and it was the best meal of the trip.

Stayed in August 2025

Beautiful building nice ambiente

Stayed in August 2025