How helpful the staff were and friendly

I like the fact that it's close to the train station and good customer service

Stayed in August 2025

The sofa bed was not comfortable, very squishy. It was only possible to open one window a little way

Comfortable bed with firm mattress. Great shower and good TV . Smart clean room . Check in quick and friendly. Location great for Brussels midi station

Stayed in September 2025

Bacic meal options for dinner and breakfast

Modern good location

Stayed in August 2025

Access was a little hard to find (road works)

Great room and excellent parking

Stayed in August 2025

The hotel is a bit removed from the city centre, in an area that might have been more appealing were it not for the construction work that, we were told, has been ongoing for around five years. Unfortunately, the surroundings were quite unkempt, with trash bags piled up in many places.

There was a carnival near the hotel which, despite being crowded, added some liveliness to the area and made the location feel a bit more appealing. The hotel is also close to a vibrant district with many African-owned businesses, particularly restaurants and cafés, which is a great find if you enjoy authentic food and drink experiences.

Stayed in August 2025

Staff were not cooperativeat totally Staff can not speak English It was enjoyable to me

The room was clean and good Good atmosphere to live in

Stayed in August 2025

Excellent breakfast

It was clean smaller than imagined. But good environment

Stayed in August 2025

Unfortunately the roadworks directly outside the hotel were unsightly The area was run-down but I certainly didn't feel unsafe- there is a large North African/arabic influence on the neighbourhood giving a great vibe and lots of delicious places to eat nearby

The room was a great size, didn't hear any noise, shower/sink room was separate to the toilet.

Stayed in August 2025

The large groups of men hanging around on the footpaths in the nearby streets. The rundown aesthetic of the street, notwithstanding the construction works in the street.

The reception staff were very pleasant

Stayed in August 2025

Nice hotel

Stayed in August 2025

Parking. paying £30 per night for parking is too expensive and hope that can be reviewed. It is the only thing that could get me to book a hotel somewhere else next time. Otherwise, excellent.

It was very good in every way. Customer service, rooms, cleaners, receptionists were very polite.

Stayed in August 2025

The area was not good. The new metro construction works have turned the area outside into a very dirty and bad looking area with huge amounts of rubbish. The walk up to Grand Place was unpleasant. Maybe when/if the metro is finished (5 years?) the area will be better but we would not stay there again despite it being a good hotel.

We didn’t want a large breakfast so went out for a coffee and croissant. The hotel was all good and handy for Brussels Midi and Eurostar but,,,

Stayed in August 2025

Good facilities

Stayed in August 2025

No hand soap. Lighting was all or nothing.

Comfy beds. Nice room. Excellent staff. Quiet room.

Stayed in August 2025

Clean, friendly staff, bike parking, very comfortable room, good blackout curtains!

Convenient for Midi station

Stayed in August 2025

Parking is not easy and the location had construction ongoing it was a bit noisy

The location

Stayed in August 2025

The construction outside the hotel

Nice size room. Helpful staff, able to store luggage. Good breakfast

Stayed in August 2025

The bed was a bit hard for me.

Good location. Super helpful staff. Very clean good shower.large room and air con..

Stayed in August 2025

Good location near the Eurostar train station in Brussels and walkable to main sights. Super spacious room with great breakfast.

Stayed in August 2025

Brussels

Left luggage really useful, breakfast was great.

Stayed in July 2025

Lovely hotel near to train station which ideal for arriving in Brussels and onward travel the next day. Everything there that was needed and lovely breakfast.

Stayed in July 2025

Currently there is a massive redevelopment of the whole city, directly outside the hotel there is, what looks like, a road upgrade, it doesn't look attractive but there wasn't any noise or works that affected our stay.

Close to the train station and easy access to the centre. The staff were very helpful and friendly

Stayed in August 2025

Location not amazing for evening food options but public transport was very close and I felt safe in the evening as a solo traveler- but always in the hotel before 10pm.

The room was great, spacious with good storage. The TV and Mini fridge were great. The staff were friendly and the gym and spa facilities were clean and very quiet when i was there! The water fountain in reception was also a great addition. Around a 5 minute walk to Brussels Midi/Zuid was great, only a few minutes to closest underground.

Stayed in August 2025

none

Room was cleaned every day very proud of staff who looked after our room Breakfast was absolutely fantastic and plenty choice of food SPA was great however, Steam temperature is up and down, Jacuzzi is very good and Sauna some days wasn't working however, overall great hotel to stay

Stayed in August 2025