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Reviews of Holiday Inn Hasselt by IHG 4 stars

Kattegatstraat 1, 3500 Hasselt, Belgium

#7 of 18 hotels in Hasselt

Guests' Choice

Review score

Based on 232 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Super friendly staff, very clean room, excellent breakfast
    • Leisure trip
    • Couple
    • Standard King Room - Mid Floor
    • Stayed 1 night
    • Submitted via mobile

    Nihil

    The people at the check in were super friendly and attentive In fact everybody who works in this hotel was so friendly and helpful. Beautiful room and very clean. Very good buffet breakfast

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Excellent comfortable hotel in a great location for town centre facilities.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Lack of official on site parking.

    Spacious room and excellent en-suite with instant hot water and a good shower. Tasty breakfast included in the price. Great location for town centre and restaurants.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Great location, friendly staff, and clean hotel
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Wszystko OK

    Great location, friendly staff very clean hotel

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Mid Floor
    • Stayed 1 night
    • Submitted via mobile

    Would of been nice if they had a swimming pool still. Parking very pricey, feel like they should have a deal for a cheaper rate as it's basically under the hotel.

    Great location with friendly staff

    Stayed in August 2025

  • Reviewed: 2 July 2025

    10
    Visited a second time and would come again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was exceptional as always. The rooms are spacious, as are the beds. Very nice breakfast.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    Older type of TV which didn't cast, weak WiFi, overly soft and tall mattress, weak water pressure in showerhead.

    Good air condition, pets allowed, bed for my dog, good breakfast, sauna and gym for using, mini fridge and kettle in the room and buildin big closet, loveseat in the room which could change on another bed, nice walls in the bathroom, friendly staff.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    We had a nice comfortable stay at the Holiday Inn in Hasselt. Lovely location. Parking nearby. I liked that we were able to choose between a soft and a hard pillow. That was very thoughtful. The room had enough space for a family to stay in. It was very clean. We were able to check in at 23.20u. The person at the reception was very friendly.

    Stayed in May 2025

  • Reviewed: 1 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very good hotel. It's not the first time we've stayed at hotels of this chain, and we always have a pleasant experience. Please note that if you have an LPG car, it's better to choose the Astrid parking lot, as other nearby recommended parking lots do not allow entry for gas-powered vehicles.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    10
    Great stay in the center!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Super friendly.

    Stayed in March 2025

  • Reviewed: 15 May 2025

    9.0
    Lovely
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was hot

    Great location in a booming part of town

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Nice visit to Hasselt
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    Although the hotel was listed as if it had parking, this was not the case, parking was next to the hotel but still it was not part of the hotel and expensive.

    Hotel was nice and modern, People on service was gentle and patient. Breakfast was really good. Beds are cozy.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Little bit higher price, little room, using of the key card for the elevator

    Good air conditioning, pet friendly ( 25 euro per night ), friendly staff, good location, fridge and coffee machine in the room, nice decorated.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The double room size is very small and also break fast should have some other better veggie options

    The location of the hotel is good. The cleanliness and the room service is good.

    Stayed in April 2025

  • Reviewed: 23 March 2025

    10
    Clean and presentable
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was fairly expensive, we didn't eat there because of this. And it was closed early on the Sunday after we arrived.

    Clean and presentable, good location and parking underground. Nice area near the dock area and close to the town. Good location and staff were friendly.

    Stayed in February 2025

  • Reviewed: 21 March 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location and the staff also kindly to answer my questions. We arrived a little bit earlier and able to check it 😃

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Comfortable short stay
    • Business trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2025

  • Reviewed: 26 January 2025

    10
    Our 2nd time to stay at this hotel,. Great staff , rooms, food, etc
    • Leisure trip
    • Couple
    • Standard King Room - Mid Floor
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we could dislike.

    Great location, quiet at night time and in very clean.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Geen flesje water in de frigo, ledigen van de containers om 5h 's morgens

    Ligging is perfect, propere kamer

    Stayed in January 2025

  • Reviewed: 22 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    When you get to the hotel no possibility to leave the car in a temporary place for check in and not even normal parking place very close, a bit uneasy situation therefore the only option is the enter in the garage, very close and convenient but rather expensive, 21 euro 1 night and not suggested while the booking

    breakfast good for quality and selection, nice place. Very good the location of the hotel, in the center, close to the canal

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Quality hotel and good for kids
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Mid Floor
    • Stayed 1 night
    • Submitted via mobile

    Temperature control in room 226 was not really working...it stayed cold. Food in the restaurant is basic quality

    Good location Friendly personel Extensive breakfast Kids eat for free in restaurant Aircastle in hotel

    Stayed in January 2025

  • Reviewed: 13 October 2024

    9.0
    Wonderfull sleeping comfort !
    • Leisure trip
    • Couple
    • Standard King Room - Mid Floor
    • Stayed 1 night
    • Submitted via mobile

    The serving time when eating at the restaurant, could be quicker.

    The friendlyness of the staff and the absolute amazing comfort of the bed ! Rarely experienced such comfort.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    8.0
    Lovely hotel, fabulous location.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We arrived at 9 after a long drive and it was not possible to eat anything.

    Breakfast was very good. Location was great. Room wasn’t huge, but we had two double beds which were crammed into a normal size room.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    N/A

    Very friendly staff, perfect location, very calm whilst being in the city center, great surroundings

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Perfect shopping weekend
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    De kamer was ruim. Comfortabel voor 3 personen.

    Stayed in October 2024

Showing 1 – 25

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