Reviews of Beach Hotel Helios by CW Hotel Collection 3 stars

it is already the second time that we come to C Hotels Helios. Staff is super friendly, breakfast is really amazing, and the rooms are clean and spacious.

Great location..right in front of the beach. Rooms were comfortable and clean. Overall great experience.

I guess the only area of improvement could be the wifi speed.

Excellent location facing the beach, rich breakfast for a Belgian coast hotel, renovated rooms, clean sea facing windows, actually working air-conditioning & helpful staff. By far the best stay on Belgian coast for my family ever

Parking navigation is for pro's only, no sarcasm. One elevator means you might be waiting for a ride, but it's the coast - no rush... Sound protection between the rooms could be better. No fitness room, only a wellness zone

The room was nice, kingsize bed which was comfortable. The bathroom was modern with a walk in shower. Everything was clean and nothing broken.

There where no drinks in the mini-bar.

Nothing

No parking available, SUVs don’t fit in the garage. Incompetent and unfriendly staff at reception. This hotel can not be recommended.

De kamer was perfect, Mooi ruim en de ligging is perfect voor een weekendje weg

The staff was very welcoming and helpful. Nice breakfast too. Good location.

A bit noisy when you are on the side that does not face the beach because of traffic. Maybe I was just unlucky.

Super. Will come more

Location, super friendly personel, comfort, cleanliness, sea view from the room, rooftop terrace, fantastic breakfast

that my stay in hotel was only two days

The rooms were nice and clean. Really good job designing them.

There is a fair in a town quite often that prevents people from coming closer to a hotel by a car, hotel didn’t provide any info regarding this and our car got tucked away by a police because it was on the “temporary” parking lot. It even looked like they all mad this evil plan to make money for the town or what. We really felt cheated. The receptionist was no help, when i suggested they could send more and accurate info in the confirmation email she just told me she didnt write it..

location directly at se seafront. perfect view. Nice, clean rooms.

Breakfast was slightly disappointing regarding quality and choice.

Service was top

The staff were a credit to their organisation and had a wonderful feel for the little details that could add to guest experience. They went into a lot of trouble to explain things at check in. Very nice to be remembered from last year’s visit. Flexibility shown about parking when I checked in too.

If one is being ultra critical, the price would be relatively expensive for some, but one does not mind that too much if well looked after during the stay.

Clean room, close to the beach.

My room didn’t have any acoustic insulation. I could hear all variety of sounds, including footfall noise from room above me or even flushed water hitting pipes. I’ve never experienced anything like that before in any other hotel.

Cozy hotel on the seashore with a wonderful roof terrace.

Everything was perfect — a special thanks to the incredibly kind staff and the excellent breakfast!

Great location, friendly staff. Nice decor in the room. Good breakfast.

We chose this hotel for its parking. It turns out they only have 11 spaces, all of which were already booked.