My room was clearly not one of the ones that had been renovated, which was contrary to my expectations from the photographs on the website. No doubt this will be sorted soon.

The Flandria is obviously a work in progress, under new management, hence my OK, but not yet excellent review. But... it has great charm and the staff are very friendly and helpful.

Stayed in September 2025

No tea making facilities in the room. No hot water in bedroom hand basin. Similarly, there is no hot water in the toilet hand basin, which makes shaving a problem. The room could have been vacuumed to Pike up grub

Central location. The view was good from our room at the front of the hotel. It should be remembered that the hotel is currently being done up.

Stayed in May 2025

Great location, walking distance from tram and centre of town. Friendly staff and quiet despite road works outside. Would recommend.

Stayed in April 2025

The rooms were old and not the best honestly

Perfectly located and the staff was super kind!

Stayed in January 2025

One of our rooms was a bit small

The location of the hotel was superb, 5 minutes walk to the centre of this amazing city. We found the hotel to be perfect for a short stay. The breakfast was great and our rooms were more than adequate. It had a really nice atmosphere and all the staff we had contact with were really helpful and friendly. For us this place was perfect for a short stay. If we ever go back to ghent we would definitely stay again.

Stayed in December 2024

My room was delivered later than the checkin time. And I went to the room twice to see it was not cleaned yet. There was a communication issue between the reception and the cleaning personnel. I think not enough personnel for cleaning available. Later, I was changed to another room on the rooftop. And the lady from the reception did her best to compansate the situation. The view was great however it was freezing. The heating was not sufficient and it was very loud.

The personnel was very kind, friendly and helpful. The location is very close to the city center and everywhere you want to see. It was clean.

Stayed in December 2024

The bed was too soft.

The location was central and convenient to everything! The staffs were friendly and helpful.

Stayed in December 2024

The hotel serves its primary purpose well. If you’re not paying for five stars, there’s no reason to expect caviar for breakfast or luxurious rooms. The staff is very friendly and does their best to make your modest stay more comfortable and cozy. With a good location and a decent breakfast, it’s a suitable option for a short stay in this beautiful little town.

Stayed in December 2024

Mattress was a bit too soft

Close to the center. Tram was also close by. Staff were great at leaving the key as I was a late arrival. It was a very quiet street.

Stayed in November 2024

Shared bathroom

Location

Stayed in November 2024

The room has thin walls, so we heard both crying of a baby for several hours next door and quite a big noise after 10 pm from above. But you can not choose neighbours, right. Otherwise, we were satisfied with our stay.

The location is in the very city centre. The stuff was very kind and the breakfast sufficient, with more choices than we expected ( even though no fruit/vegetable/hot dish). But as I said, it was ok. The room we got was quite small but we stayed there mostly only during the night so we did mind. The negative side can be shared bathroom.

Stayed in November 2024

The "double bed" was actually two single beds put together (not sure if they have actually 2 beds). The room was a bit small, it was not easy

The location is great, you can visit the center by foot without problems. The staff was also really helpful, they explained everything warmly and allowed us to adjust a few last minutes issues.

Stayed in October 2024

No iron. I had paid for breakfast and they told us that we don't have any

The bed

Stayed in September 2024

Quite dangerous steep stairs, no elevator. There can be done something more with the cleanliness of the toilets.

Very good location in the historic center, nice and helpful staff. Small, but yet cosy rooms, old fashioned furnuture.

Stayed in September 2024

The decoration was very tired and scruffy. This is not a three star hotel. I would say two star. The shower cubicle leaked a little bit and hot water from the shower took a long while to warm up. The stairs are incredibly steep so not recommended for anyone with mobility issues. I think the hotel was overpriced for what it was, although we did book it with only half a days notice so we may have paid a premium?

Location was excellent. Very quiet road but in easy walking distance of all the lovely parts of the city. The lady at reception was wonderful and very, very helpful. She gave us a map and lots of tips about where to go. The building is quaint and historic with a lot of character.

Stayed in September 2024

A part from the huge dead spider( sometimes it can happen) the room was not thoroughly cleaned and when they came to organize the room in the daily check they placed our new clean towels but didn't clean the room/organized the beds. When we did check out they didn't even asked us how was our stay Small things that can easily be fixed but it's all about the management

Location was nice. Breakfast was quite good for the price and staff was friendly.

Stayed in August 2024

We didn't have blankets as it got cold in the night. There also wasn't a clothes rack ( but had hangers) so didn't really have a space to hang our clothes.

The room was small but enough for two since it was a budget room. The staff was very friendly and helpful. The hotel has a cute vibe and is within walking distance to the center, which was great! Was initially worried that the toilet would be dirty since it was shared, but it was clean.

Stayed in August 2024

The location is great, we could reach all the most beautiful places on foot, and by tram it's also really easy to get to the train station. The staff was helpful, too.

Stayed in July 2024

Size, temperature of the room, noise and no bathroom.

Central location, nice staff.

Stayed in August 2024

The lock on our room had a problem so multiple times we had to struggle for minutes to get in, after the reception closed. Hope they have fixed that. It's an old-looking room, smallish, high step to the tiny bathroom, but nothing worth complaining about! The bathroom wasn't even booked and as for the room just wish the curtains blocked the light more but to be honest that's always expected. We stayed in Antwerp, Ghent, and Bruges and this was the most expensive stay but the unexpected "upgrade" was worth it.

We were lucky to end up with a private bathroom instead of a shared one - I could see it was not the nicest of their rooms/bathrooms but more than we expected so a very welcomed surprise! The room had extra pillows, a fan, and a mosquito net in one of the windows. Late self check-in was easy, staff was very nice and helpful, and the 12€ buffet breakfast was good namely considering Belgium prices. Reception and breakfast room nicely decorated.

Stayed in July 2024

Good breakfast

Stayed in July 2024

It's only one key for room, so with you travelling with someone that won't be with you all the time, the logistic can be a trick. Also, the reception doesn't stay open that long.

The location was perfect, and the staff so nice. It's more like a hostel-hotel, but that was not a problem, because I was expecting that. And it's a pretty quiet location.

Stayed in May 2024

Need lighter weight blankets- room isn’t air conditioned so it was warm in July and I only had a heavy duvet- not even a light weight sheet.

I red some of the poor reviews - I was pleasantly surised. This place was fine. Not a luxury hotel but an old fashioned boutique hotel run by Betty Bijoux

Stayed in July 2024

the access to the rooms is by high stairs, and at the same time it feels like a labyrinth on the floors.

the hotel has a classic decoration at the entrance. The staff is very friendly, and it is possible to schedule breakfast at check in. Access to the rooms is by high stairs, a bit confusing, and at the same time, not very convenient for carrying heavy suitcases up or down. The rooms are small and fairly furnished, although in general both the building and the furnishings could use some updating. Breakfast is fair, although there are not many options to choose from, and in general the same variety is offered every day.

Stayed in July 2024