Central location, a bit hidden. Really terrific hotel with a long history. Staff were fabulous.

Stayed in September 2025

We had to leave eventually.

Everything. Breakfast is decadent; impressive. Dinner with wine pairings was perfect. The gardens are quiet and lovely. Staff especially professional AND kind. Hotel is safe and discreet. This hotel makes you feel like a diplomat - just perfect in every way.

Stayed in August 2025

TV in the room was extremely old and slow and not really in keeping with the class of this hotel. Really needs updating. Breakfast was fair but not at the level I expected for the price or hotel.

Stunning hotel in a fantastic location right in the middle of town. Large comfortable rooms and beautiful interior. All staff were extremely polite and helpful. Really lovely outdoor seating area where we had drinks overlooking the garden.

Stayed in August 2025

Nothing was amazing

Everything Justine in reception was fabulous

Stayed in August 2025

The bed was very comfortable, though the room felt somewhat outdated, particularly given the price and the fact that it’s a 5-star hotel.

The building is stunning and located right in the center, but in a very quiet street.

Stayed in August 2025

The place is magnificent, staying in an antique palace feels Uniqe and amazing at the same time the rooms were comfortable and cozy and AC cooling was great, the service was amazing because you hang up the phone and 3 minutes later what you requested comes to you, great receptionists ! And location is close to everything in the center

Stayed in July 2025

Great location! Big rooms

Stayed in August 2025

Good breakfast and great location

Stayed in August 2025

Overall, I enjoyed my stay in this hotel. However, below there are a couple of constructive points about what could be improved. - Although the mattress is extremely comfortable, the pillows are bobbly. - Although I did enjoy the breakfast choices, other omelette options were not mentioned by the staff.

My stay in the hotel was excellent. - I felt very welcomed by everybody. - The hotel was meticulously cleaned and the atmosphere was awesome. The quietness of the room was perfect allowing a very good quality sleep. - The breakfast buffet was also great: a wide variety of choices and high quality food. - The location was amazing: 5 min from the centre of the city.

Stayed in August 2025

pillows

This hotel is in a fantastic location. Staff were exceptional with great suggestions for the area.

Stayed in August 2025

Everything

Stayed in August 2025

The pillows were very thick and uncomfortable

Excellent staff, location, breakfast

Stayed in August 2025

The room had 3 steps down to the bathroom of which I wasn't aware. Though very safe, it still may pose a challenge for some seniors, especially in the middle of the night. The bathroom was beautifiul! Also, our room was near the elevator and you could hear it running. One night I heard a high pitch whining sound that lasted for a half hour. I thought it was some type of alarm or an elvator alarm. The staff told me there were no alarms going off that night, so it must have been whining from water going through some pipes, maybe someone was drawing a bath late at night?

The breakfast is phenominal! I think the breakfast was one of the loveliest of my life, no kidding. No comparison to the breakfast we received at the other four star hotels we visited...this was 'top notch' in every respect! Fresh Raspberry juice! Lovely garden area to enjoy a cocktail or two. Great location, beautul building!

Stayed in August 2025

No pool. Bar prices high. Only 2 uk tv Chanel's available

Comfy beds. Lovely breakfast

Stayed in August 2025

Feel the spa should be included in the price without having to pay a supplement

Excellent choice at breakfast…

Stayed in August 2025

All the staff were brilliant. They went out of their way to provide great service.

Stayed in August 2025

Great location! The rooms are big and very comfortable! The garden is beautiful. Convenient parking.

Stayed in August 2025

Hard to understand the shower system but we managed

Excellent location, food was delicious Excellent breakfast very kind and helpful staff

Stayed in August 2025

The property is beautiful and the location is perfect. Everything is at the walking distance. However, the best part of the property is the staff; I want to specially mention the wonderful lady Margot who works at reception. She was super helpful, proactive in understanding needs and providing help. Margot did make our stay special at Dukes Palace

Stayed in August 2025

Nothing

Clean, comfortable, outstanding garden and architecture, beautiful setting, proximité to the centre, friendly staff. Amazing experience

Stayed in August 2025

Nothing

A beautiful hotel right in the center of Brugge, real 5 star luxury, all staff extremely polite and attentive.

Stayed in August 2025

Beautiful hotel in the centre of Bruges. Absolutely stunning in every way

Stayed in August 2025

The whole experience was amazing , all of the staff were friendly and really welcoming , hotel was fantastic and in a great location , breakfast was high quality and a large variety of options . Room was spacious and spotless .

Stayed in June 2025

Didn’t get room in castle

Castle

Stayed in July 2025