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Reviews of Hotel Diamonds and Pearls

Pelgrimsstraat 26, Antwerp Center, 2000 Antwerp, Belgium

#61 of 75 hotels in Antwerp

Guests' Choice

Review Score

Based on 227 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    9.3

  • Facilities

    6.8

  • Staff

    7.5

  • Value for money

    7.1

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: September 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite with View
    • Stayed 4 nights

    Excellent breakfast managed by a very helpful lady.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    6.0
    Perfectly located, really lovely entrance but needed needs an update.
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Could need an update, curtains, bathroom, paint etc!

    Location was absolutely perfect! It was spacious and totally quiet whilst being in the middle of the city.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    With a bit of updating (paint, etc), this place could be a sought-after quirky, jewel box.
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom had a damp moldy smell. We needed more pillows.

    Central location, friendly and helpful staff, great for a family of four.

    Stayed in July 2025

  • Reviewed: August 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a bag elevator

    Stayed in July 2025

  • Reviewed: May 19, 2025

    6.0
    Beautiful place, but non-communicating and unwelcoming staff
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was not very hospitable. The place was recommended to us and the owner was supposed to be a welcoming and talkative host, but the women that received us appeared unable to speak Dutch, French or English. So communication was very difficult and limited. There seemed to be no interest whatsoever in the guests. Also they were nowhere to be found whenever we got in or went out. So it was very quiet and didn't feel very hospitable. Really a pity, because the venue itself is really great. It was really the host that put us off.

    The room and the location of the hotel were great

    Stayed in April 2025

  • Reviewed: May 1, 2025

    8.0
    Very nice location, extremely close to the centre
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The shower door was broken in my room

    Very nice location and decoration of the hotel was very homey and pretty

    Stayed in April 2025

  • Reviewed: March 24, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Comfort Double Room with Balcony
    • Stayed 1 night

    heating did not work...

    good location, "special" decor

    Stayed in March 2025

  • Reviewed: March 13, 2025

    8.0
    Great stay on a good location
    • Leisure trip
    • Couple
    • Junior Suite with View
    • Stayed 1 night
    • Submitted from a mobile device

    A bit cold, heating was working, but not powerful

    Nice decorations, cosy

    Stayed in March 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    This was our second stay at Diamonds and Pearls. It is a very special hotel, located in the old center of Antwerp. It feels like entering into a secret world when you get there. We very rarely saw any staff- only at check in and check out but did not miss it. It was like our own hideaway in Antwerp. The rooms are decorated with antiques giving the hotel a sense of elegance. This is not a hotel for people with mobility issues. The stairs are narrow and steep. This is also not a hotel for customers who want everything to be perfectly manicured. This is a hotel for people who want something unique and special.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed bugs 🤮

    Stayed in November 2024

  • Reviewed: November 27, 2024

    7.0
    Cottage: location exzellent, short stay ok
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    it is a sweat little Boutiquehotel. The location is phänomenal. We had the Cottage on like 3 floors. The cottage for our opinion would need to be renovated than it would be a gem. If you have four people, the elderly should definately stay downstairs. The staircase is interesting. Cute little garden. Who loves antique furniture would not be dissapointed.

    Stayed in November 2024

  • Reviewed: November 15, 2024

    7.0
    Dangerous stairs
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Not ideal for older people, the stairs are very very narrow, if you have a luggage you have to lift it yourself on those very narrow steps, no elevator and the staff dont help, we have 3 luggage's it took us more than 15 minutes to take it upstairs. No recommended for older people.The room was nice but the bed sheets were old, almost translucent for the use and with a big urine spot, definitely not clean, I slept on the other side of the bed. The only good thing is the location but there are many options in the same area with better and modern amenities.I don't recommend it at all.

    Stayed in November 2024

  • Reviewed: October 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The stairs were a little inconvenient.

    Great location. Very nice and helpful staff.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    8.0
    Comfortable ( mostly) stay in a great location.
    • Leisure trip
    • Solo traveler
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very pleasant and comfortable but ahem, a ridiculously tiny room for the toilet that barely fit an average sized woman.i don’t know how a larger person would manage. 😳 No lift, tight timber staircase a bit tricky with suitcase.

    The location was great, very close to the cathedral and Grotte Markt and many restaurants. Room was nicely fitted out in old traditional,style with a nice deck.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    7.0
    Many positives, a couple of challenges but the location and parking made up for much of them
    • Leisure trip
    • Couple
    • Cottage (4 Adults) with Terrace
    • Stayed 3 nights

    Tiny entry room (with bed) at bottom floor, shower and toilet on 2nd floor, decent size bedroom on 3rd floor. No closets or dressers, "lived" out of suitcases on the floor. Age or health of guests should be considered for that particular room (Cottage). There were others that seemed "easier" to stay in (assuming they had closets/drawers etc

    Excellent location. Helpful host, especially with parking needs. Good breakfast Fortunately we are still relatively young and healthy but an older couple or with physical limitation would have great difficulty up and down 3 floors with spiral staircase, especially with luggage. I say this because it is the second time it has happened in Italy over the last tow years and in 10-12 more years I'm not sure we could manage that, or anyone younger with physical problems like bad knee/hip, etc. But the property was lovely as was it's location to great sites, restaurants, bars etc.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    no lift steep and narrow staircase weak wifi signals hotel door was clowhen check in the keys were put in door side with digital lock but they not informed code through email then we called then on phone

    good location near major attractions

    Stayed in September 2024

  • Reviewed: August 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was stressful - lack of information and no one at the hotel when I arrived

    Stayed in August 2024

  • Reviewed: August 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Bedbugs!!!!!

    Location and lovely looking cottage

    Stayed in July 2024

  • Reviewed: July 28, 2024

    8.0
    tucked in a side street- great decor with no parking on site
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night

    Very steep steps and we were at the top so it was a difficult climb with suitcases. The room was furnished with antique furntiture yet the carpet also seemed antique (dirty) shag . T he blow dryer was a hose on wall and broken. The room didn't seem as clean as it could be and the air was a bit warmer than we like. Staff is non-existent until breakfast- we had to have a neighboring business help to get us . It is hard to locate.

    Good location but hard to locate . No parking yet garage right around the corner to pay and park. Nice breakfast yet not included in bill . Great decor

    Stayed in June 2024

  • Reviewed: July 22, 2024

    8.0
    Super stay in a brilliant location.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    The stairs were very narrow and steep. This was fine for our family but it wasn't clear in the advert so might be a big issue for anyone with mobility issues. The shower was a bit leaky but ok.

    Location was brilliant - very central to the old town but quiet also. Plenty of room for 2 adults and 2 teenage boys. I booked the wrong date by mistake and they were very helpful and sorted everything out for us. They allowed us to store our luggage for a few hours after checkout - this was very helpful

    Stayed in July 2024

  • Reviewed: July 21, 2024

    6.0
    Quaint little room
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were very small and the stairs to get to the rooms were even smaller. The stairwell and steps were tiny even for my small child. The garden was so full of plants that you can't really sit out there. While the room had a balcony, the view was someone else's house..so.. not somewhere to sit and enjoy.

    The location to the walk platz was great.. the atmosphere inside was very antique and cool. It was decorated with lots of interesting things. The breakfast is typical of the region.

    Stayed in July 2024

  • Reviewed: June 29, 2024

    7.0
    Great for the position and great was the host!
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet and the un maintenance of the terrace as well small things that can be restore in the restroom

    The position was great really in the centrum of Antwerp

    Stayed in June 2024

  • Reviewed: May 28, 2024

    6.0
    Central, but pack very light!!!!
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights

    Sadly rooms require a very good upgrade with curtains and sliding door to Terrance sitting area broken. Seats on Terrance seats faulty and dangerous due to moisture damage. Great original early style stairs to levels, but extremely difficult to negotiate for 60yrs old with luggage for 4weeks in Europe.

    Very central to main center and great breakfast. Pretty amazing decor in sitting room and bedrooms. All staff and owner very pleasant and helpful.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Characterful boutique hotel in the heart of the old town
    • Leisure trip
    • Couple
    • Junior Suite with View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower in room 1 needs some attention. The stairs are steep and wouldn’t be suitable for everyone. These are small things, it was a lovely place to stay

    Fantastic location in the old town and close to the cathedral. Characterful and tastefully decorated. Lovely hosts, nice breakfast

    Stayed in March 2024

Showing 1 - 25

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