No problem for us but the stairs could be tricky for any one with mobility issues.

Large spacious room, great air conditioning and nice garden terrace!

Stayed in August 2025

The pillows and mattresses could be more comfortable.

We liked the location of this property. It was definitely walking distance to all the sights. The rooms were large and it was clean.

Stayed in June 2025

Staircase steep and not for people who struggle with mobility (nothing the owner/staff can do, just characteristics of accommodation) Only one pillow option (very soft) Shower design is not the best

Friendly and competent staff Great communication Solved a transaction issue sufficiently Room has character and clean room Perfect location so would highly recommend Easy access Ghent on your doorstep!

Stayed in March 2025

Clean with character

Stayed in November 2024

1. Pillows are not very good. Many pillows but actually any good. 2. Bathroom is good. However, the shower is not very well design and the drainage is slow. Therefore, results in making the entire bathroom wet after a shower.

THe location is perfect. Just in the city center. As the room is facing an inner patio, any noise from the street is cancelled. Also the rooms is fully equiped and with a good temperature control. Check-in is very easy and flexibility on a sunday for check out is a plus. The backyard is very cute. In summer-spring has to be apleasure to enjoy it.

Stayed in November 2024

Everything is so great. 😀 It would be nice if there is some instruction of all the lights and heating function.

Everything is amazing, we love it. The room and bath tub is amazing and the location is just right in the city center. Highly recommended

Stayed in October 2024

Nothing.

Great location. Very comfortable. Thank you for the bikes too.

Stayed in September 2024

The stairs

Hotel is in very good location, staff are very friendly and helpful

Stayed in September 2024

The only thing I did not like was the spiral stairwell. I thought the room was on the first floor, but didn’t realize that this was the second floor by European standards. The light in the bathroom was not working—but no problem:)

The location was perfect—right in the heart of Old Ghent. The room was decorated tastefully and comfortably. The garden below with fountain and pond was relaxing. The staff helped me get oriented with a map and kindly carried my suitcase to my room. I felt very safe there traveling as a single person. It was very quiet and quaint.

Stayed in September 2024

Great location; nice and interesting rooms; very helpful staff.

Stayed in June 2024

Great location, really comfortable

Stayed in May 2024

It was great room, nice furniture and very spacious

Stayed in February 2024

Could have used an iron and a little more storage/table space in the room.

Beautiful room, attentive staff, great location. Having the internet TV is really smart, and it was lovely and peaceful with the beautiful garden.

Stayed in October 2023

I completely understand why there isn't a lift in the building given its historic status, but some guests may struggle getting their luggage up to their room.

This is in an excellent location in Gent. A perfect base for me to attend a work event at the university while my guest used it as a base to explore some of the best tourist spots in the city. A well equipped, safe, and comfortable stay in the heart of Gent.

Stayed in September 2023

Just needed more coffee (smile). I wouldn't recommend this place to seniors due to the stairs.

The room was beautiful and spacious. The stairs up were a challenge at first but I got used to them. The building was very quiet. Only some street noise which is to be expected being in the city centre.

Stayed in July 2023

The location was brilliant, the staff friendly and helpful. It was a fun little room to stay in.

Stayed in June 2023

It would have been nice to have a light to the deck when returning home after dark. Maybe we just didn't see it but use our phone flashlight. Both my husband and I on separate occasions smashed our finger in the front door.

Nice central location. Quiet during evening hours despite being close to many bars and restaurants. The outdoor space was lovely and I'm sure would be great to relax in during nice weather. Great whirlpool bath.

Stayed in April 2023

- No key at checkin: we did a self check in and there was no key at the entrance that we could use to lock our room. - The room was not really clean (bedsheets looked used; they were stained and wrinkled; hair on the floor) - there was so much storage space, an iron and board would have been a great addition

the location was great so central the apartment was really cool, the setup really felt like a personal space cozy! great that it had a tv, coffee machine. the bath room and bedroom were really spacious!

Stayed in May 2023

stairs very tight and steep shower was hard to manage .. water went everywhere distance from garage to hotel

location

Stayed in May 2023

Very dusty - if you walked around in your socks they picked up big piles of fluff. School behind the building is very noisy with screaming and playing loud music so beware if you like a lie in!

Friendly staff who were very happy to help with questions and storing bags. We were able to check in very early on our arrival day. Stylish rooms which had everything that we needed. Great location within easy walking distance of everything we wanted to visit. Good public transport connections. Coffee in the rooms. Lovely garden. Gorgeous old building with original features.

Stayed in May 2023

A light switch inside the bathroom would have been convenient, especially at night.

Location. Comfy beds. Windows that open. Quiet. Excellent restaurant and coffee shop nearby.

Stayed in April 2023

The only (little) thing was that there were some loose tiles in the bathroom and it wasn't fully clean (around the bed on both sides and underneath the bed). The jacuzzi was also a little bit dirty. But it wasn't a problem at all for us at all.

We LOVED it here. The jacuzzi was amazing, so was the bed! The staff showed us to our room, she was really lovely. It is within walking distance from everything and there are a lot of restaurants around.

Stayed in January 2023

floor in bedroom needed cleaning. handsoap and body soap was empty.

location, room space, staff very nice.

Stayed in December 2022

We were in a room called Congo, where the photos of colonial life are inappropriate . The room was on first floor, noisy room above. Need proper curtains rather than flimsy window covers.

very good location, very friendly travel agent staff member.

Stayed in October 2022