Nice quite

Excellent staff

Stayed in August 2025

While we really enjoyed our time at Sugar Bay, the presence of the three resident cats was a bit of a problem, especially at dinner at The Reef. As someone with a severe cat allergy, it was nerve-wracking to see them roaming freely around the restaurant—it made dining there uncomfortable. On top of that, having cats run around the table during meals felt unsanitary, as they shed a lot of hair. Additionally, for an all-inclusive resort, several times during our stay, there were no food options available, and we noticed the Bar & Grill kept changing their hours. If you missed breakfast, you were left waiting for 1-2 hours with no food until the Bar & Grill opened and the opening times were never the same from day to day, which made it inconvenient. A bit more consistency would have definitely improved the experience!

We were blown away by the incredible variety of mouthwatering food at every restaurant, with Umi and Sizzle definitely standing out as top-tier, 5-star dining experiences! The staff was warm, friendly, and incredibly attentive, and making sure the restaurants, pool, and beach areas were always spotless and inviting. Their attentiveness to detail really created a relaxed, enjoyable atmosphere throughout our stay. Also, the housekeeping team was fantastic—our room was always spotless and smelled fresh after every cleaning, making it feel like a true retreat!

Stayed in August 2025

The beach had too much seaweed.

The property was very nice.

Stayed in August 2025

Beautiful location, excellent food and plentiful drinks. Staff absolutely fantastic, so pleasant and accommodating.

Stayed in June 2025

The food was on point! The staff super friendly! Our group had a great time. Thank you sugarbay. Thank you Barbados.

Stayed in April 2025

Some bits of the hotel like the gym and arcade could do with refreshing as look a bit tired and noticed a lot of the machines in arcade weren’t working.

Great private beach area and despite being on south of island, good for swimming. Good restaurant choices with buffet Reef restaurant and 2 a la carte options, Umi (Asian) and Sizzle steakhouse, although if you want to book both there is a B$50 / $25 surcharge. All the staff very friendly and helpful too, and really make for a pleasurable experience.

Stayed in March 2025

Room was small and had a musty smell. Disappointed because paid so much for a small room and others in our party paid less and got a much better room.

Location 10/10 Staff 10/10 Food/Drink 10/10

Stayed in March 2025

Steak house on site was poor. Facilities on day pass were not acceptable. Changing room had wet floor. Should have been able to pre book a fixed time room to shower and change before departure.

Good size room. On the beach. Good choice of buffet

Stayed in February 2025

Elegant facilities, lovely staff. Natalie at the reception was wonderful. The location is great.

Stayed in February 2025

There wasn’t anything we didn’t like.

There’s nothing not to like. Food amazing! Staff incredible! It’s like a well run ship with well drilled staff. This all makes it a really wonderful experience. I would definitely recommend this hotel.

Stayed in February 2025

The on-line photos of the property (surely taken with a wide-angle lens) make the beach appear much larger than it actually is. The man-made reef about 60m out from the beach protected the beach from heavy seas although the surf is still quite strong, which is typical of south shore beaches in Barbados. Wonderful, warm Caribbean waters!

The property is lovely and although it could probably benefit from an upgrade, it was super clean and staff went out of their way to ensure guests had everything they needed. Rooms are well-appointed; food was tasty and plentiful; entertainment was fun. This is a great place for a relaxing holiday, but for anyone looking for a party location, this is not your spot! The clientele is largely older, although there were certainly some younger guests, but it was just calm and relaxing and completely enjoyable.

Stayed in February 2025

Rocky beach, greenery and grounds could be better

Great food

Stayed in February 2025

Sun Loungers left unattended for long periods making it difficult to find spaces.

Beach / Bar facilities. Good self service operation and attentive staff in the restaurants.

Stayed in December 2024

Cocktails are a pale imitation of the real thing.

Small and very friendly. Good food.

Stayed in December 2024

I really don’t like the plastic flowers in the lobby. It would give the hotel an upgrade if there were real orchids, heliconias, birds of paradise and similar tropical flowers.

It’s a nice hotel right on the beach. Staff were very friendly and helpful. It was great to get off the plane and go straight into the sea for a swim.

Stayed in December 2024

The staff are so friendly and helpful. The hotel is on a beautiful beach. Food excellent

Stayed in December 2024

The Beach was a bit disappointing compared say with Dover Beach. Limited watersport activities. Hate hotels that require you to find information on what is available by using app. Whilst the interior of our room was lovely we disliked the location. The room we booked was described as having garden and pool view. We did have a garden view in part but could not see the pool. Instead our dominant view was of a service area which was noisy with trucks pulling up regularly and was untidy with piled up mattresses and bins.

Room was very good and well appointed. Despite being a large and busy resort hotel there were plenty of sunbeds and umbrellas and quiet areas. Food was very good and there was plenty of choice. Evening entertainment was also good and finished at 10 so it was not too invasive. Great main pool. Good guest suite that you could use on departure day to shower and change. Comfy bed with quality bed linen and pillows

Stayed in December 2024

The only recommendation for enhancement I would provide is that the lower-level accommodations, while satisfactory, are somewhat diminutive in size. The more spacious accommodations are situated on the upper level, which is unfortunate as it would be a delightful experience to awaken and directly access the room's terrace, while also having the larger accommodations on the ground floor.

The location is ideally situated on a private beach. The culinary offerings are exceptional. The staff demonstrates utmost helpfulness and courtesy. The fitness center meets satisfactory standards. The pool and bar area are adequate, though they may experience challenges with sunlight during early mornings and late afternoons. The accommodations are pleasant yet modest in size and amenities.

Stayed in November 2024

The beds are a bit hard, but that is my only complaint.

Very clean with wonderful food and vibe.

Stayed in May 2024

The only things preventing rating of exceptional was the evening buffet which could be hit and miss and a cocktail menu was hard to find.

Excellent position, all facilities very close to beach. “Reef” just offshore creating very safe shallow swimming area. Very friendly staff. Very clean. Room very nice, comfortable bed, good bathroom. Breakfast excellent. Drinks good. Plenty of towels and good quality soft ones.

Stayed in March 2024

sizzle steak house the filet was great and the stripe steak should have been sent back, but really they should not have served IMU restaurant was a BIG disappointment

beach and pool was great breakfast was good other meals not so good bartenders great everyone was friendly and courteous

Stayed in March 2024

There wasn’t anything I disliked. Everything was up to par

Every staff member was exceptionally kind and friendly, from the front desk to the staff working the resort. I would highly recommend this resort to family and friends

Stayed in April 2024

Only issue visitors should notice is all restaurants are closed from 4 pm to 6:30 pm.

It had been a very enjoyable stay in Sugar Bay Resort. Special thanks to Latina at the concierge who has been super helpful. All the staff in the resort are very friendly, including those in the concierge, restaurants, room services and on the beach. We told the concierge that the bathroom fan is not working, by the time we came back from the beach few hours later, it was fixed, super!! All restaurants are good, quite a lot of choices and foods are delicious. The resort is right on the beautiful beach. The sand is white and soft.

Stayed in March 2024

Towels on sun beds Steps in the swimming pool seem dangerous

Location, food and most staff

Stayed in March 2024