Jazine bb, 88390 Neum, Bosnia and Herzegovina
#21 of 22 hotels in Neum
Guests' ChoiceBased on 72 hotel reviews
7.7Cleanliness
7.7
Comfort
7.9
Location
7.7
Facilities
7.4
Staff
8.7
Value for money
7.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 October 2024
Ehodzicus
Bosnia and HerzegovinaFriendly staff
Stayed in October 2024
Reviewed: 19 September 2024
Beregnyeim
HungaryBathroom needs renovation
Good location
Stayed in September 2024
Reviewed: 8 September 2024
Krasnov
RussiaUnfortunately, perhaps due to the high expectations from a coastal hotel, the impressions are not optimistic. The hotel does not have basic hangers for clothes, the furniture requires repair and restoration. Hot water is actually warm, and there is no stand for a shower head, you had to figure out where to put it while you were thinking. There is no bar, but there is a refrigerator. There is no kettle. I think the price is too high. If necessary, I will look for another place to stay overnight.
Despite all the minuses, there are pluses. This is a store in the hotel building with a friendly saleswoman ready to answer a question, and here, a bar with an attentive and friendly bartender, a waiter in one person. Linen and towels, clean, not damp, without foreign odors. A large balcony with a table and chairs. There is an ashtray. Breakfasts are not bad.
Stayed in September 2024
Reviewed: 11 August 2024
Lara
Abkhazia, GeorgiaClean, quiet, and peaceful. The staff is friendly. The breakfast is also great. Overall, good.
Stayed in August 2024
Reviewed: 6 September 2023
Jonuzi
Bosnia and HerzegovinaIt wasn't very clean.
Location is nice because it is away from crowd. It has supermarket in the hotel. Staff is kind and accomodating.
Stayed in September 2023
Reviewed: 4 September 2023
Halep
Bosnia and HerzegovinaThe omelet should be warm.
Breakfast should be better.
Stayed in September 2023
Reviewed: 27 August 2023
Muhamed
Bosnia and HerzegovinaExcellent breakfast with many optional meals.
Stayed in August 2023
Reviewed: 17 August 2023
Teodora
BulgariaIn the shower no place to leave your shampoo or soap.
Location - good for going to the beach, but outside if Neum town and you need to drive 2-3 min. Good breakfast.
Stayed in July 2023
Reviewed: 19 July 2023
Marianna
SlovakiaVery friendly and helpful guy at the reception. Close to the beach. Comfortable parking. Good dinner, fine choice.
Stayed in July 2023
Reviewed: 3 June 2023
Austin
GermanyMy air conditioning didn't work (or heating), the bathroom fan was broken, and there was a place where a smoke Detector should be, but no smoke detector. Wifi could be a bit hit or miss
A bit out of the city but still a good location. Lots of parking on site and the staff are very friendly and helpful. Breakfast was also good and relatively uncomplicated. Also the room had a nice balcony
Stayed in June 2023
Reviewed: 15 April 2023
Adam
United KingdomJust outside Neum but for me perfect to access the road. Very easy parking. Breakfast was very generous. Fast WiFi. Helpful and friendly staff. I thought I wanted a kettle in room but actually tasty coffee was cheap downstairs.
Stayed in April 2023
Reviewed: 3 January 2023
Lenča
SloveniaHotel is not by the sea! There are no quiet rooms.
Location at the main road. Good breakfast.
Stayed in December 2022
Reviewed: 29 October 2022
Bečić
Bosnia and HerzegovinaHave no idea.
Exellent and big breakfast!
Stayed in October 2022
Reviewed: 12 September 2022
Marko
Bosnia and HerzegovinaNice staff, Karla the receptionist was great.
Stayed in September 2022
Reviewed: 26 August 2025
Emal
AustriaOur rooms WC/bathroom smelled awfull, like pee, even i told the lady that they should clean it, still it was smelling and the WC was dirty even after cleaning so it means it was not cleaned at all. Sorry but it was the situation so i had to write it here.
Location good Room size good Bed good Balcony good
Stayed in August 2025
Reviewed: 7 August 2025
Poya
United StatesAngela was wonderful and helpful with check in/out as well as answering any questions!
Stayed in August 2025
Reviewed: 19 June 2025
Norbert
SlovakiaIt was a fantastic stay, quiet, peaceful and very helpful staff.
Stayed in June 2025
Reviewed: 2 September 2024
Jean
BelgiumWifi not available in the room, dirty terraces, poor food, far from everything
Stayed in September 2024
Reviewed: 21 August 2024
Martin
Bulgariaterribly noisy
Stayed in August 2024
Reviewed: 31 July 2024
Azra
Bosnia and HerzegovinaThe guy in restoraunt was unintrested. Food for breakfast was never there, we must wait up to half. We were there for two days, our room wasnt clened at all, that is hotel and we were expect that
Hotel looks great, txo ladies who work on reception was vera helfpfull ang grat.
Stayed in July 2024
Reviewed: 22 July 2024
Vanja
Bosnia and HerzegovinaThe room AC, mind I add during a large heat wave, did not work, otherwise the room would've been ok. The restaurant staff couldn't get the order once straight, either they didn't bring cutlery with meal, or glasses with wine, or they brought the two meals on one plate by mistake, which we didn't know at the time, and later we had to pay double the price for "both" meals on one plate, or they brought the wrong receipt to the wrong table. May I add, this all happened during the same night, where two waiters had only five tables to attend to.
The girl working the reception was great. She tried to fulfill every request we've had, she even gave us extra phone charger, because we forgot our own, and even provided help in the restaurant. Without her, I think this place would have been a complete disaster.
Stayed in July 2024
Reviewed: 6 July 2023
Yuri
ColombiaThe breakfast was include and it was super delicious.
Stayed in June 2023
Reviewed: 29 June 2023
Waqar
PakistanOld building, level of cleanliness, little air conditioning
I think the hotel needs some TLC. The building and the rooms are quite dated and the level of cleanliness in the apartment that we rented wasn’t up to the mark. The breakfast was ok with very little vegetarian options available. Although the hote claims to have air conditioning but the only outlet for air conditioning in the apartment was in the lounge / sitting area and in the corridor. Neither one of the two bedrooms had any air conditioning outlets. The only saving Grace for me as far as the hotel was concerned was the extremely friendly and helpful staff
Stayed in June 2023
Reviewed: 13 May 2023
Gemma
GermanyWe have stayed in this hotel ,many times ,over the years. It has gone down hill a lot. There is no maintenance carried out. The bedroom furniture should be replaced. The worst problem is that they don't use the correct exchange rate for the euro. Needless to say it's to their advantage!
The location is great. There is a wonderful panorama from the hotel. The best thing about this hotel are the staff. The lady who served us dinner, the evening of our stay, and supervised breakfast the following morning was fabulous. Well done to her!
Stayed in May 2023
Showing 1 – 25
Newark, USA
Istanbul, Turkey
Eagle, USA
Schleching, Germany
Clarens, South Africa
Pefkohori, Greece
Burnpur, India
Schwäbisch Hall, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content