Reviews of Hotel Novak 4 stars
Karakaj 113A, 75400 Zvornik, Bosnia and Herzegovina
#26 of 28 hotels in Zvornik
Guests' ChoiceReview score
Based on 64 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
-
Comfort
8.5
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Location
7.9
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Facilities
7.8
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Staff
8.5
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Value for money
8.4
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Free WiFi
8.0
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Showing 1 – 25
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Reviewed: 2 September 2025
Colm
Ireland79 reviews10 helpful votes9.0“Great for travel from serbia into Bosnia/H”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
Something was left at the hotel . Rang after three hours . They had found it and kept it safely . Full marks !!!
Stayed in August 2025
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Reviewed: 10 August 2025
Pavel
Czech Republic29 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
There is an industrial complex nearby, so it’s not really suitable for walks. However, it’s a great option for an overnight stay.
The hotel is located on the main road and is easy to find. Parking is convenient. The staff are accommodating, even if you arrive in the middle of the night.
Stayed in July 2025
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Reviewed: 30 July 2025
Nadezhda
Serbia67 reviews14 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Rooms are clean, staff is nice, parking is easy. Restaurant serves decent food. Great place to stay on the way to Bosnia center.
Stayed in June 2025
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Reviewed: 21 June 2025
Katarina
Serbia28 reviews2 helpful votes8.0“Satisfactory”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Noise from the factory outside, smell from the bathroom.
Big room, comfortable bed.
Stayed in June 2025
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Reviewed: 29 November 2024
Jg
Slovenia104 reviews14 helpful votes7.0“Simple hotel on the main road”- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Smelly street... because of traffic
Nice people Restaurant working late Breakfast ala carte
Stayed in November 2024
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Reviewed: 21 November 2024
Calin
Romania116 reviews8 helpful votes9.0“Good for a short business stay”- • Business trip
- • Couple
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Position vs our target
Stayed in November 2024
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Reviewed: 5 November 2024
Aleksandra
Serbia10 reviews2 helpful votes7.0“The place was comfortable and clean. However the booking couldn’t be found in the system, once we arrived; also mismatch”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
We ordered online, when we arrived our booking has not been found. Check out was at 10am, even though it was written online it is until 12pm.
The breakfast was really nice and the place was clean.
Stayed in November 2024
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Reviewed: 24 October 2024
Zoran
Serbia50 reviews7.0Good- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
There is no elevator in hotel.
Location
Stayed in October 2024
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Reviewed: 25 March 2024
Edda
Italy71 reviews4 helpful votes8.0Very good- • Business trip
- • Group
- • Single Room
- • Stayed 1 night
very kind staff, clean and nice room, excellent dinner at the restaurant of the hotel
Stayed in March 2024
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Reviewed: 11 July 2023
Harfo
Austria76 reviews6 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
I was a little on the hurry at breakfast and it took a little longer than anticipated. Also, indoor smoking is allowed which could be discomforting.
Easy to find, room is spacious, clean, had a very good sleep. breakfat quality is good, comes a la carte.
Stayed in June 2023
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Reviewed: 11 February 2023
Hanna
Croatia28 reviews8.0“A nice place near the border”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Beds were a bit creaky
A good place for an overnight stay close to the Bosnian-Serbian border. Free parking, the staff was very nice, a breakfast was very tasty and cheap. Good value for money.
Stayed in February 2023
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Reviewed: 2 November 2022
Miroslav
Bosnia and Herzegovina14 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Large and clean room with TV which has plenty of sport and movie chanells. Friendly staff made my stay very pleasant.
Stayed in November 2022
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Reviewed: 2 January 2025
Dragan
France4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
Prelep Hotel,sobe čiste,restoran i osoblje sve pohvale,hrana extra. Ocena čista desetka
Stayed in January 2025
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Reviewed: 12 August 2024
Sandra
Serbia6 reviews5.0Passable- • Business trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Propali madraci skroz. Sobe na trećem spratu nisu za upotrebu uopšte. Da nije bilo jedne jako ljubazne plave gospodje sa recepcije mi bi napustili objekat. Ona nas je prebacila na drugi sprat. Čisto je bilo u toj sobi ali madraci i tu su bili dotrajali. Soba je komforna obzirom da nas je bilo troje u sobi. Ali definitivno preskupo za nivac koji se naplaćuje.
Stayed in August 2024
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Reviewed: 10 July 2024
Sarah
United Kingdom28 reviews2 helpful votes3.0“A decent hotel let down by terrible service”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Staff were so unhelpful and lied to us - the aircon wasn't working and they refused to move us claiming the hotel was fully booked. Eventually we were moved (to a much cooler room). In the restaurant, it took 2 hours to finish our dinner because the staff ignored us. The hotel is in an industrial area so is no good for evening walks.
Once we were moved the room was comfortable and cool. The restaurant food was pretty good too.
Stayed in July 2024
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Reviewed: 27 July 2023
Felix
Switzerland40 reviews4 helpful votes3.0“The worst ever stay in a hotel available on booking.com, and this in well over ten year use so booking.com. I can’t unde”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Unfriendly and rude employees. The hotel information said the breakfast is served from 6 am to 12 am, however when we arrived at 06:15 for breakfast, the waiter told us that this is wrong, breakfast is only available as of 7 am ! So we asked for two coffees and the breakfast menu, he simply ignored this request and continued to serve all the locals who were there to drink their morning coffee. After 30 minutes I went to the restaurant counter and got the breakfast menu so that we could order something, again we had to wait for the waiter to take time to take our order, finally one (1) hour after our arrival in the restaurant we received our breakfast! When I later placed my complaint with the manager I was told that the available information was wrong and that the waiter had been busy and could not attend to us as hotel guests! Furthermore, the night curtains in the bedroom were defect and could not be drawn, so we to much light in the room, and worst of all, smoking was allowed in the whole property, so just imagine the smell of old, cold smoke, terrible!
The location in Karakai/Zvornik
Stayed in July 2023
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Reviewed: 7 October 2022
Simona
Romania2 reviews10Exceptional- • Business trip
- • Group
- • Twin Room
- • Stayed 1 night
Excellent option to stop overnight. Everything was perfect!
Stayed in September 2022
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Reviewed: 2 October 2022
Neil
United Kingdom68 reviews9 helpful votes4.0“unhelpful staff, grotty location”- • Leisure trip
- • Group
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
staff weren’t helpful. We made an arrangement with one of the staff to give us a taxi ride early the following morning. They did not turn up and sent us no apology. We had to get one of the local rip off taxis instead. This is inexcusable for a hotel. The area in which the hotel is situated is a bit of a dump. It is a taxi ride to Zvornik. Curtains did not close properly. TV didn’t work. Not a pleasant experience.
good value. clean rooms
Stayed in October 2022
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Reviewed: 9 September 2022
Raymond
Netherlands69 reviews13 helpful votes4.0“Not recommendable”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
The photos doesn't show the actual hotel. Hotel was dusty, not very clean and the room was outdated. Staff could not helped with our questions. There is no swimming pool at the hotel, even showed on the pictures. Hotel staff did not answered any of our complaints...
Not that much...
Stayed in June 2022
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Reviewed: 21 June 2023
Anonymous
Australia118 reviews4 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Most certainly updating or refurbishing would make it much more attractive.
It was in quite area and breakfast Novak was cheap and good .
Stayed in June 2023
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Reviewed: 1 August 2025
Marko
Serbia40 reviews9.0Superb- • Business trip
- • Group
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2025
-
Reviewed: 4 July 2025
Mark
Malta45 reviews8.0Very good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2025
-
Reviewed: 22 June 2025
Viktor
Serbia2 reviews8.0Very good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 29 September 2024
Biljana
Serbia10 reviews8.0Very good- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
Showing 1 – 25
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