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  5. Reviews of White Cliffs Underground Motel

Reviews of White Cliffs Underground Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

129 Smiths Hill, 2836 White Cliffs, Australia

#6 of 6 hotels in White Cliffs

Guests' Choice

Review Score

Based on 502 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 31, 2025

    9.0
    Great quirky place for short stays
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Distance to toilets

    Quirky cave like feel

    Stayed in August 2025

  • Reviewed: August 29, 2025

    7.0
    Great experience staying in an underground motel. Rooms were lovely. Was nice to be able to have dinner, relax and have
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needed some TLC upgrades.

    Unusual experience & location. Clean amenities. Good breakfast, coffee & tea. Great drinks selection.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    8.0
    Old timer needs a facelift
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The furnishings & utilities need an upgrade. While we knew it was shared bathrooms, mod cons can coexist with the olden days theme.

    A unique experience in an iconic location.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Heaps of fun,chatting to the local characters!! Such a unique stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    So unique,once in a lifetime experience

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    A rustic unique place to stay friendly owner and staff very helpful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No chairs in the bedroom

    its uniqueness and a restaurant on site

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    An experience of a lifetime.
    • Leisure trip
    • Group
    • Family Double Room
    • Stayed 1 night

    The bathrooms and toilets are share down the corridor. But manageable.

    This Motel is unique, as you are staying in rooms in a fitted out mining tunnel. Totally safe. The Meals in the restaurant are good and plenty.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    Good value for money and friendly staff
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms are shared. But that’s what is advertised.

    Staff was friendly. The museum is educative and the ‘staircase to heaven’ is worth a climb up and views into the cave while descending it.

    Stayed in June 2025

  • Reviewed: July 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms at a distance from room - could be an issue for older folk

    Very quirky place, an experience of itself just to stay in it.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    Unique property that is worth paying a few extra dollars
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very unique property, loved watching the sunset from the roof. it is a must. Beds were comfortable and we were lucky enough to have room five which had direct access to the bathroom. We ate there on the night and the food was nice.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really except couldn't find the pool. Overall though a great experience.

    Very good evening meal and excellent continental breakfast. Helpful underground room layout map but still got lost at times. Good shared bathroom facilities and always clean. Friendly staff.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water or glasses in room No tea & coffee offered Bedside tables dusty Shared bathroom ...but they were very clean. Restaurant food just ok !

    Remoteness & underground !

    Stayed in July 2025

  • Reviewed: July 16, 2025

    7.0
    A unique experience in a unique place.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms and passages were tired and things like the pool area and outdoor furniture were in very bad repair. Over all needs a refresher on the public areas.

    Love the location and unique outlook very good for where it is

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Very pleasing. Would recommend staying.
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really.

    Meals were great . Nice breakfast nice location very nice staff . Advised us on what tours to go on .

    Stayed in July 2025

  • Reviewed: July 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Uniqueness, great staff, good food

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No water in rooms

    Unique experience

    Stayed in May 2025

  • Reviewed: July 5, 2025

    9.0
    Life in a Dugout
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had room 7, a queen and a single bed. Very comfy bed and very roomy room. Warm in evenings. Shared bathroom facilities which is fine considering its a dugout and the number of bedrooms in the motel and how dugouts are laid out. All clean and fine. Plenty of bathrooms with showers and toilets. Lovely lounge and dining area. Meals are great. Continental breakfast is fine. Tea and coffee available anytime. Dinner is yummy. Staff excellent. Lovely warm fireplace. Love the display of history of the town. A very unique motel and town. Love the upstairs to view the sunsetting or even rising! Happy to stay here again.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Distance to bathrooms. Evening meal ordinary.

    The experience of staying underground. Quiet and peaceful. Excellent breakfast.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    8.0
    Fun, quirky stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s such a fun and quirky place to stay. Eddy on reception was so helpful…nice surprise breakfast was included.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    7.0
    Unique experience in White Cliffs!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Unfortunately, I couldn’t get any hot water in the shower in the morning, not sure if it was due to others using the shower beforehand or at the same time. In the email I received 2 days before our visit, I was advised, “In winter, we host nibbles around the campfire from 5 pm daily”, when I mentioned this at check-in the girl told us she wasn’t aware of this. Not a big deal, but if this isn’t occurring the email should be updated accordingly.

    What a unique experience in White Cliffs. The dugouts ‘rooms’ are spacious, and the bed was comfortable. We were not too far away from the shared bathrooms (which we knew about when booking). The museum was interesting, and the viewing area up top was great for sunset/sunrise viewing. The staff were very friendly and helpful. We enjoyed homemade pizza for dinner & the included continental breakfast was appreciated.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    7.0
    The place to stay in White Cliffs if you haven’t been before.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was a long walk from room, wine was expensive and it was moderately expensive

    An interesting and friendly place to stay

    Stayed in June 2025

  • Reviewed: May 22, 2025

    8.0
    Worth the extra detour just to see something out of the ordinary.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Would be better if there was an ensuite in the room.

    Unique property in a unique location.

    Stayed in May 2025

  • Reviewed: May 22, 2025

    7.0
    Been there done that, don’t think I’d stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shared bathrooms could have been cleaner. The hotel was overpriced.

    Nice novelty underground hotel. Staff were very friendly and helpful. Our pizza and chips meal was delicious.

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    Roadtrip
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the fact that we booked a room for $217 but had to change the booking to the next night and it cost us $338 nowhere near worth that to stay there

    It was a great experience except when the power went out😲

    Stayed in May 2025

  • Reviewed: May 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Underground motel room; lounge / dining room area; outback sunset

    Stayed in May 2025

Showing 1 - 25

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