Reviews of Waters Edge The Strand 4 stars
63-64 The Strand, North Ward, 4810 Townsville, Australia

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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe bed was excellent, the room was very clean. It is a good location, nice view.
Because our room was at the front, it was a bit noisy with vehicles getting about in the night and garbage collection in the morning.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThere was no way to turn the ac down
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewPerfect location as we were in town to attend a wedding at the surf club
When calling the after hours number to check in being told we were only booked for 1 night not the two we had been confirmed. It must have been a misunderstanding because it all was resolved on the same night
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
The lift was having issues
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAwesome spot! Right on the Strand, close to pubs, casino and the city. Loved that the car was safe in the locked parking. Our room had a balcony with beach views, couldn’t ask for more. Ticked all the boxes for us, we’ll definitely be back!
Nothing to mention.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStag very friendly. Room serviced daily, clean. Comfortable.
Bathroom dated though functional.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation, close to water and restaurants.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean, well-maintained, comfortable with attractive outdoor setting to relax
I didn’t have an ocean view room this time unfortunately, so the price was on the high side for an interior room
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location for a two night stay.
Location, location, Location
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe property is well Located. It is dated but clean. The staff are friendly and efficient.
My room faced a carpark which is fine. Except if you open the curtains everyone can see clearly in. It needs mirror tint or sheer curtains for privacy.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff were excessively courteous and helpful l.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is great,sea views and lovely walks on the strand.Close to supermarket Being able to use the washing machine and dryer free of charge was a bonus.Good parking.
Lack of personal contact.Reception hours could be increased especially at the weekend. Guests looking around for staff.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation
Nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThey do not provide provide breakfast but there are many places to choose from extremely close by. Watermark restaurant is top notch.
Nothing really
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location, close to cafes & restaurants...clean, spacious room overlooking the garden from small balcony. Warm plush cosy blankets were appreciated.
We had problems with the aircon - it was too cold. It couldn't be adjusted. Bed was too firm!