Reviews of Tropical Queenslander 3 stars
287 Lake Street, 4870 Cairns, Australia
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe shower wasn't good pressure
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe bed was lovely & comfortable & the location was very good
I had to ask a child where the box was to get my key. The bath had big chips out of it. When I booked out, the staff lady was quite rude. She never even spoke to me I was glad that there was actually staff in the office, but ...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClose to airport. Close to esplanade. Room service provided clean towels daily. Close to city. Pool was nice even though it is smaller than pictured.
Guests in rooms above us were very noisy, we could hear them shower and constantly scrape the furniture, run across their room, loud footsteps late into the night, sliding doors all hours. Guests next to us smoking outside our door kept us inside or sitting far away from our room.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery old motel
Not clean
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNice and clean and fabulous location 👌 Nice and close to the airport
All good for the money 💰
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation G8 only kitchenette but all I needed for my stay. Plenty of room space and had a little balcony which was nice. Friendly staff.
TV could have been bigger.
Thank you for your kind feedback. We’re glad to hear you enjoyed the space, kitchenette, and balcony, and that our staff made you feel welcome. We appreciate your comment about the TV, and will keep this in mind for future improvements. We hope to welcome you back again.
Thank you for your kind feedback. We’re glad to hear you enjoyed the space, kitchenette, and balcony, and that our staff made you feel welcome. We appreciate your comment about the TV, and will keep this in mind for future improvements. We … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
the noise,
Thank you for sharing your feedback. We’re sorry to hear that noise affected your stay with us. While our location is convenient for many guests, we understand that the surroundings may not always suit everyone’s preference for peace and quiet. We appreciate your comments and will take them into account as we look for ways to improve the experience for our guests.
Thank you for sharing your feedback. We’re sorry to hear that noise affected your stay with us. While our location is convenient for many guests, we understand that the surroundings may not always suit everyone’s preference for peace and qu… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
Room needs some upgrade
Thank you for your review. We’re glad you enjoyed our location and appreciate your feedback regarding the room. We are always looking at ways to improve and your comments will be taken into consideration as we plan future upgrades. We hope to welcome you again.
Thank you for your review. We’re glad you enjoyed our location and appreciate your feedback regarding the room. We are always looking at ways to improve and your comments will be taken into consideration as we plan future upgrades. We hope … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCheap
Stinks
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Cleanliness and comfort are very important to us, and we will review your comments with our team to ensure improvements are made.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood location, easy access to everywhere. Room was clean and good space for couple.
The pool and hallway area needs to be clean daily. Reception was not so informative. One of the room that we booked, I found baby cockroach was crawling on the bed on the first and second day. Tried to mentioned it when we check out but the reception was closed.
Thank you for taking the time to share your detailed feedback. We’re glad to hear you appreciated our secure parking, convenient location, and spacious rooms. We’re sorry to learn about the concerns you experienced, particularly regarding cleanliness and communication at reception. Please be assured we are addressing these matters with our team to ensure improvements are made. We value your comments and hope to have the chance to provide you with a more enjoyable stay next time.
Thank you for taking the time to share your detailed feedback. We’re glad to hear you appreciated our secure parking, convenient location, and spacious rooms. We’re sorry to learn about the concerns you experienced, particularly regarding c… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom was ok
Location,too far from the centre, 29min walk ;(
Thank you for sharing your feedback. We’re glad to hear you found the room to be okay. While our property is located about a 25–30 minute walk from the city centre, many of our guests enjoy the quieter setting and nearby amenities. We always encourage guests to review the location details on Booking.com before booking to ensure it suits their needs. We hope to welcome you again.
Thank you for sharing your feedback. We’re glad to hear you found the room to be okay. While our property is located about a 25–30 minute walk from the city centre, many of our guests enjoy the quieter setting and nearby amenities. We alway… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNo towels and silverfish in the room
Thank you for your feedback. We sincerely apologise that towels were not placed in your room on arrival and for the inconvenience caused by the silverfish you encountered. This is not the standard we aim to provide. Your comments have been shared with our housekeeping and maintenance teams to ensure this is promptly addressed. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable stay in the future.
Thank you for your feedback. We sincerely apologise that towels were not placed in your room on arrival and for the inconvenience caused by the silverfish you encountered. This is not the standard we aim to provide. Your comments have been … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified review