The guests near me were noisy after midnight. I couldn’t empty the bath. I left an apology note.

The room was exceptional & Oliver & Raoul (I think that was his name) were excellent as concierge! Casey also organised late check out for me.

Stayed in August 2025

Nothing.

Beautiful rooms with plenty of space for extra comfort. Excellent customer service.

Stayed in August 2025

The dining options were limited & the Bar unsuitable for a 5 year old. Few options available nearby.

Charming gracious old world hotel with excellent Spa & great indoor pool.

Stayed in August 2025

When I checked in the second time, the reception lady was overly mannered and rude, which was unexpected for a hotel like this — but the rest of the staff were nice

I’ve stayed at this hotel twice and really love its location and atmosphere — the bar is wonderfully atmospheric for an evening drink, it’s dog-friendly, and the small gym is quite well equipped.

Stayed in June 2025

Nothing

The bedroom was spacious and bed was very comfortable. Everything was clean and well kept and easy to move around the room.

Stayed in August 2025

Quite expensive especially parking

Absolute luxury

Stayed in July 2025

We booked a room for my daughter directly with the hotel at the last minute. She was upgraded for the one night, but we were not upgraded and felt it was because we had booked through booking .com.

Very comfortable friendly and hospitable hotel. The rooms are comfortable, and the breakfast spread is excellent. We will come again.

Stayed in August 2025

it seemed there was an expectation to tip, this made me uncomfortable

wonderful staff, extremely comfortable bed. loved the pool, loved the spa, incredible massage therapist

Stayed in July 2025

Location and facilities

Stayed in July 2025

The food was mediocre the Breakfast was nice however everything was cooked in the same oil as fish including all of the hot breakfast and the chips which made it extremely difficult for our party to eat at the hotel as several people were allergic to fish

Everything from the location to the cleanliness to the fact that they allow dogs !the decor of the hotelis amazing and best of all was The signature pink cocktail which was absolutely outstanding and the staff were so so friendly and helpful when one of our party needed a doctor the hotel found one and arranged an appointment and was so nice about it!

Stayed in April 2025

I didn’t like the way I had to use a QR code for everything from in room dining to information about facilities in the hotel

It is a gorgeous property , beautifully appointed , very comfortable.

Stayed in July 2025

Unclean coffee table in room. Insufficient tea and coffee supplies. Very expensive breakfast buffet. Staff seemed under-trained.

Large room. Classic styling. Large bathroom.

Stayed in June 2025

Elegant and great service and very quiet. We were very comfortable and well attended to.

Stayed in June 2025

Location involves a fair amount of walking to visit key attractions

Generous room size. High quality buffet breakfast.

Stayed in June 2025

Nothing

Amazing service, facilities and a fantastic location, we love staying here when in Sydney. The spa is also incredible.

Stayed in June 2025

Dangerous getting into shower, bath is very high, I am six foot and it was difficult stepping into shower. my much shorter wife had to be assisted every time . No hand rails to assist

Stayed in April 2025

Beautiful hotel with great facilities and attentive staff

Stayed in June 2025

So luxe and well appointed. All staff were friendly and professional.

Stayed in June 2025

Nothing. They did forget our dessert for in-room dining but before I could even raise it, they realised the mistake and brought it to us.

The service was exceptional and the room beautiful. Everything was very clean and the bed was so comfortable. We loved the attention to detail - they provided cute little bathrobes and slippers for our two young kids & a colouring book. It made them feel included. We also loved the location - it was a quiet street but still within walking distance of the busy sights. We had the best night and my daughter cannot stop raving about how much fun she had. A beautiful, stress-free & memorable night.

Stayed in June 2025

The location is a bit out of the way of convenience stores and restaurants/ Cafe The beds are hard and the pillows are flat.

The staff where every accomodating and gave exceptional service.

Stayed in June 2025

Pool was chilly

Fantastic

Stayed in June 2025

The staff were amazing and went above and beyond

Stayed in June 2025

Bed was a little too hard Food options in the hotel where too limited - the bar was fully booked one evening and room service was at least 1hr. It was raining and we would have had to walk in the rain to find dinner options. Also did not see high tea on the menu though - I thought the Langham had high tea!

The pool was wonderful and the location and service were exceptional. A bit on the expensive side but still lovely. Food in the bar was fabulous for lunch and dinner.

Stayed in May 2025

Nothing.

Great room. Good view. Quiet. Friendly helpful staff.

Stayed in May 2025