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  5. Reviews of The Franklin Boutique Hotel

Reviews of The Franklin Boutique Hotel 4 stars

92 Franklin Street, Adelaide CBD, 5000 Adelaide, Australia

#11 of 120 hotels in Adelaide

Guests' Choice

Review score

Based on 733 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t realise the hotel was above a pub. So was pretty noisy until the pub closed. Also the building is old so was hard to keep it warm on a cold day. Also no lift, so you need to carry suitcases up and down the stairs. Was fine for us but may be a problem for some.

    Room decor was good. Room size was generous. Drinks in fridge and wee welcome bag was a nice touch.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    Very good
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    To be honest nothing I had a good day

    I liked the history of the hotel It was built in the 1800 and still maintained It's beauty And I like the hotel Proximity To everything I enjoyed my stay

    Stayed in September 2025

  • Reviewed: 28 August 2025

    10
    Fantastic accomodation in a great location!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, only minutes walk away from the fabulous Adelaide Central Market. The hotel staff were helpful & friendly, and the room was spacious and well decorated (LOVE the black walls) with the added luxury of a huge bathroom including a bathtub! The extra special touch of complimentary drinks & a goodie bag was greatly appreciated. Would definitely recommend!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly and helpful

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Warm and welcoming!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    Comfortable bed and beautiful bathroom facilities. The complementary snacks and drinks were a wonderful surprise too. We were able to have an early check in and had lunch down stairs which was delicious. Would definitely stay again.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Excellent little getaway
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was no milk provided for the coffee and tea facilities in the room.

    Free on street parking close by. Easy access to the CBD. Friendly staff. Little goodies bag and complimentary mini-bar items

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved the staff and close to market

    Cute and great location

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Central location and friendly staff.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    We couldn't stay longer...

    Fantastic location. Friendly staff. Only a few rooms - not crowded.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Lovely old bar with classic accommodation
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights

    Fantastic location. We wanted a city break and this was in a really good position. Room was funky, as per pictures, with fridge, coffee etc, huge bathroom. Bed was very comfortable. You are up above an old bar but we didn't have any problem with noise and you have a separate entrance. Food in bar was also good. Only thoughts were the need for some drawers. A couple of hangers allows you to hang your coats but not enough storage space to be able unpack.

    Stayed in July 2025

  • Reviewed: 10 August 2025

    10
    Beautiful spacious stay in the heart of Adelaide.
    • Business trip
    • Solo traveller
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift- only negative.

    Huge room with a lovely bath, hard to come by in this price range. Friendly staff who was friendly and accomodating, especially with my late night arrival.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were made for a summer night and needed a winter doona or spare blankets as you have to sleep all night with the overhead heating system at 30 degrees on to stay warm

    All great accommodation, food and funky ambiance

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs no lift for heavy cases

    The beautiful big room and bath. The comfie bed

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    A gem of a hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    As the room was so big and traditional it took a very long time to warm up!

    The hotel was centrally based. Good walking distance to restaurants and shops. The hotel room was spacious and the bed very comfortable. The bathroom was amazing and had a bath (with a rubber duck) as well as a twin shower and twin sinks.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Cute room & comfortable stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The room door latch was hard to close and I needed to make sure I heard the 'click' before i left.

    Room was nice and cosy. Bathroom was spacious with great water pressure in the shower. Was nice to walk into a room with complimentary snacks on the counter and drinks in the fridge, you dont get that often!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Fantastic. Staff were superb and would recommend venue to anyone
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Location

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Would definitely stay again, location and facilities were great and hotel was definitely value for money
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit noisey through the night with people out on the street walking past, think possibly vagrants yelling and making loud obscenities

    Our room was so spacious, loved the goody bag, complimentary drinks bathroom products, comfy bed, bar/restaurant onsite and being such an easy walk to lots of other wonderful restaurants.

    Stayed in June 2025

  • Reviewed: 11 July 2025

    10
    A Hidden Gem in the Heart of Adelaide!
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    A Hidden Gem in the Heart of Adelaide! I absolutely loved my stay at the Franklin Boutique Hotel. The entire place felt fresh, clean, and stylish — from the beautiful decor to the incredibly comfortable bed. The bathroom was a standout with its modern fittings and luxurious, great-smelling body wash, shampoo, and conditioner. A real bonus was the fully complimentary mini bar, stocked with Coopers beers, bottled water, cola, a bag of snacks, and even an espresso coffee machine with pods – all included! Such a thoughtful touch. Downstairs, the pub serves up delicious meals either inside or outside in a quite picturesque courtyard, reasonably priced cocktails, and a warm, inviting atmosphere. Best of all, the hotel is located directly across from the Adelaide Central Bus Station, making it super convenient for travellers. Highly recommend — would absolutely stay again!

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    We love The Franklin. Our go to place to stay when we go to Adelaide
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We honestly can’t fault anything about The Franklin or any of the staff. It is our favourite place to stay in Adelaide.

    This is the second stay at The Franklin for my son and I. Our room was spotlessly clean. There were complimentary drinks and a goodie bag. Who doesn’t like free stuff, right? Customer service was top notch. The food was amazing. There was even a generous selection of non-alcoholic drinks for us Dry July-ers. I chose a Naked Life “Aperol Spritz” inspired mocktail. It was delicious. Hugh, Luke and their staff were very friendly, professional, courteous and more than helpful. We love the location, too. Just a short walk to Victoria Square, where we caught the free tram to Rundle Mall. And only a block away from Central Markets and Chinatown

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Perfect location, food, rooms and staff. Definitely over-exceeded all my expectations
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Everything was great.

    Its a pub, so my assumption was that the rooms would be very average - especially that close to the city. I was welcomed openly by the bar staff, taken up to the room personally and then the food was amazing! We met 5 other staff there as well, all ate and all very happy. Only 4 of us were interstaters and all very surprised about the rooms and location.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Everything was perfect, having a function at the same place of my hotel was great!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Nothing to fault, the place was amazing!

    Booked the hotel for my birthday. Did a function in the bar and the food was great. Also booked a king room, I will definitely be booking again, great location and the vibe of the hotel was awesome!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Quirky, comfy rooms above a pub.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights

    It did not make a big difference for me and I think it is a really cool place to stay with very friendly staff, but one thing that I have learned from watching the "Hotel Inspector" is that you shouldn't call yourself a hotel, even of the boutique variety, if you aren't one. For me, the word "hotel" implies a 24-hour reception etc. whereas this is more an inn that is linked to the pub downstairs. As such, it is staffed between 10am and 9pm and there is not necessarily a dedicated hotel person to assist you with queries about your room or Adelaide in general. In most cases this won't matter but if you are the type of traveler who seeks accommodation with hotel-type amenities or assistance, you won't find them here.

    My room was very nicely appointed, and the shower was excellent. The pub downstairs served very nice food or there are several other restaurants within walking distance. They very generously provide a free mini-bar. It is located directly opposite the central bus station, where the pick up for my day tour was, and it is close to other transport links. It is conveniently located if you wanted to walk to the Central Market or the museum/art gallery or the pedestrianized shopping area.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    What a great stay!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I felt bad I couldn't eat all the food on what was advertised on the menu as a small plate... 🤣 Yeah, everything was awesome. Zero complaints.

    I had had a brutal day travelling with several flight cancellations and delays. On arrival I was told I'd been upgraded which was the best thing I'd heard all day. The room was massive and the bathtub was a welcome relief. And to top it all off, free mini bar?? What??? Absolutely fantastic stay. Comfortable bed, great quiet heating. Could not ask for more. The staff couldn't be more helpful, even carrying my bag up the stairs for me! Thank you so much!!!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Great establishment in the middle of town made for an excellent experience.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    The staff at this venue were second to none. They were amazing upon check in and then again later in the day when I went downstairs for a beer and bite to eat. Food was delish and I will be back to sample more off the menu.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Obviously not much can be done about street noise, but due to location it was incredibly noisy in the early hours of the morning over the weekend

    The staff were friendly and helpful Very comfortable bed!

    Stayed in June 2025

Showing 1 – 25

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