Cnr Spence & Grafton Streets, 4870 Cairns, Australia
#18 of 75 hotels in Cairns
Guests' ChoiceBased on 1037 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 1 September 2025
Debra
AustraliaBed was too soft
Location and having bar and restaurant on site
Stayed in August 2025
Reviewed: 29 August 2025
John
New ZealandIt was a Wednesday night , but I would have thought more people would be enjoying the outdoor patio off of the bar and restaurant
Very modern and comfortable
Stayed in August 2025
Reviewed: 28 August 2025
Jacqueline
AustraliaLift slow and clunky
Comfy bed, lovely decor, great position, helpful staff
Stayed in August 2025
Reviewed: 26 August 2025
Emmajane
AustraliaLoud music til late on Saturday night, restaurant only open fri and sat
Central location, pool was nice, staff were very helpful when I arrived earlier than check in, comfy bed
Stayed in August 2025
Reviewed: 19 August 2025
Nikisha
AustraliaDid not like the shower drain system water kept filling up in the shower and flowing to the outside drain.
Clean and tidy, fresh bed sheets comfortable location is great 👍
Stayed in August 2025
Reviewed: 19 August 2025
Anna
AustraliaIt was a little noisy with an 18 & 21 yo birthday party Saturday night on Level 3. Lots of random people in and out the lifts
Extremely clean, staff were very nice 10/10. Plenty of space in the car park, great water pressure in the shower. Excellent location to everything in the Cairns CBD
Stayed in August 2025
Reviewed: 18 August 2025
Robert
AustraliaShower in room wasn't to hot.
Food was awesome but a little cold.
Stayed in August 2025
Reviewed: 17 August 2025
Kiarash
AustraliaCould have better room entertainment
Good location, cleanness
Stayed in July 2025
Reviewed: 17 August 2025
Sally
AustraliaOverall feel
Stayed in August 2025
Reviewed: 10 August 2025
Brenda
AustraliaCrockery and cutlery was provided but nothing to wash or dry them with.Door lock was very hit and miss,
Location was very central to everything.The room was really nice enjoyed staying there.
Stayed in August 2025
Reviewed: 9 August 2025
Arrago
AustraliaThe aircon stuck on one setting got hot
View
Stayed in August 2025
Reviewed: 8 August 2025
Jonathan
AustraliaBetter bed
Double bed was two singes pushed together
Stayed in August 2025
Reviewed: 8 August 2025
Lewis
United KingdomBreakfast was overpriced and the food choices weren’t that great…plus bar was not open on a Sunday… or any other day than Friday or Saturday… which we found bizarre
Hotel was fairly well located…
Stayed in August 2025
Reviewed: 5 August 2025
Rachel
United KingdomVery limited sun umbrellas (2) for the whole pool area, people were putting sun beds right up to the wall to get shade. Given that Australia is the Melanoma capital of the world, I had expected for more shaded areas to be provided around the pool especially as we had a child with us
This hotel is very central, easy walking distance of the harbour and the shops and restaurants. The hotel was clean, the beds were very comfortable and breakfast was great with good choices. Our room was great but noisy, directly over the bar area which was disappointing as I had emailed the hotel prior to our stay to ask for a quiet room, however the music was only one night of our stay. Fabulous Saxophone 🎷 player on Saturday afternoons for happy hour, really enjoyable on the outside terrace with comfortable seating and shaded areas Friendly helpful staff always happy to help
Stayed in August 2025
Reviewed: 4 August 2025
Cassie
AustraliaWe stayed midweek. The bar for food and drinks is only open over the weekend. The room was a little pricey for what you got.
Room was comfortable. Buffet breakfast was nice.
Stayed in July 2025
Reviewed: 2 August 2025
Thesimeons
New ZealandThe only thing we were surprised about was that the bar and restaurant were only open Friday and Saturday. But really nothing to dislike.
The room is gorgeous. Large tele, large room and 2 of the most comfortable beds we have ever come across in a hotel with pillows to match The bathroom is also outstanding. Modern, great size, good towels and a great mirror. Everything you could need or want in a hotel room!! Very central to eateries, pubs,malls and esplanade . Great pool .
Stayed in August 2025
Reviewed: 2 August 2025
Miho
Japan-I arrived before the check-in time but the staff was very nice and accommodating and managed to get me checked in early. -the location is perfect. 10 mins walking to the beach or to the mall so very accessible
Stayed in July 2025
Reviewed: 2 August 2025
Wendy
AustraliaIt would have been better if we had some closer shops and proper eateries.
We didn't reallise that the hotel was so far from everything.
Stayed in July 2025
Reviewed: 28 July 2025
Jenna
AustraliaSome narrow little stools on the teeeny tiny balcony would help for comfort as otherwise u can only stand out there.
The pool area is fresh and lovely. Beds were super comfy. Our room was on the side that faces gilligans bar so some music sounds to very late which would upset light sleepers.
Stayed in July 2025
Reviewed: 26 July 2025
Rosalind
United KingdomThey only do food Fridays and Saturdays, I arrived on the Thursday and could have done without having to venture out for dinner.
One of the good value hotels, 20m walk to the marina, close to the markets. Clean spacious room. Lovely buffet breakfast. Pool open late and I had it all to myself.
Stayed in June 2025
Reviewed: 25 July 2025
Christer
Australiaon site restaurant - was not available due to private functions at times we wanted to dine there
central location - walking distance to cairns central and esplanade
Stayed in July 2025
Reviewed: 22 July 2025
Deepa
AustraliaThey didn’t top up the tea bags everyday. We ran out before the booking was completed
Location, facility
Stayed in July 2025
Reviewed: 12 July 2025
Racanelli
AustraliaThere was no gym.
The breakfast was the best ever. Very healthy.
Stayed in July 2025
Reviewed: 11 July 2025
Eliza
AustraliaThe pool was freezing, we travelled in July. Only 1 washing machine and dryer, both cost $4 in coins each
Clean, modern, great location, walked everywhere has a pick up area.
Stayed in July 2025
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