158 Ferny Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#8 of 129 hotels in Gold Coast
Guests' ChoiceBased on 1735 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.4
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 6 September 2025
David
AustraliaNothing comes to mind.
Everything was great: the room was spacious, modern and clean. The pools were fantastic. The staff was always super helpful and friendly. The restaurants had great food and excellent service and atmosphere.
Stayed in September 2025
Reviewed: 5 September 2025
Sarah-jane
AustraliaNo hot water (warm at best), a/c not working and ants in the room
Beautiful resort
Stayed in September 2025
Reviewed: 5 September 2025
Moira
New ZealandA lot of building work going on and was a bit of a lengthy wait in the mornings for breakfast as long queues.
The activities for kids and the pools. The theatre & arcade room for kids was also great. The staff were amazing, really what sets the hotel apart from others.
Stayed in July 2025
Reviewed: 4 September 2025
Lorena
AustraliaNothing comes to mind!
Beautiful pool facilities. Luxurious room with fantastic views. Easy onsite parking (for a fee but reasonably priced). Loved our dinner at Misono - kids included! Great TV connectivity for kids to stream shows from devices. Friendly staff made us feel very welcome
Stayed in September 2025
Reviewed: 4 September 2025
Alison
AustraliaThe staff were so friendly and cheerful - very nice view from our room , the Japanese restaurant is a must for visitors ( and trust me I am a fussy eater ) . Wait till you see the pool which has live tropical fish !!!!!
Stayed in September 2025
Reviewed: 3 September 2025
Bethany
AustraliaThe hotel is beautiful, it is so clean, the rooms are nice and upto date, staff were so friendly and helpful. The only fault I will say was the buffet was sooooo busy on Sunday morning, the line to get breakfast was huge so we had to find a cafe nearby. But, not a big deal. The pool is amazing and the hotel itself is stunning. Perfect for family travel but still fancy
Stayed in September 2025
Reviewed: 1 September 2025
Liz
AustraliaThere was not a lot of information about the resort or the facilities available - for instance, there is a laundry there that weren’t advised of. It would have been great to know to be able to do some washing whilst staying here.
The facilities, the bathroom amenities, bedding
Stayed in August 2025
Reviewed: 26 August 2025
Emily
AustraliaI didn’t like the bed or pillows, I found it hard to sleep and so did my husband.
I loved the friendliness of the staff, they were the best. I loved the amenities and the style of the resort. It looked beautiful.
Stayed in August 2025
Reviewed: 25 August 2025
Jacqui
AustraliaMy room was on the 27th floor to start with though i requested a lower level. I had to stay the first night in a different room and move the next day. Even though i was disappointed, staff assisted me.
Rooms were amazing. Staff fabulous. Very impressed.
Stayed in August 2025
Reviewed: 24 August 2025
Ho
AustraliaI can’t fault anything at this point.
Even though it’s just an overnight stay, we felt like we’re treated as guests staying for a week. Transport, comfort, and atmosphere made our bachelor weekend a success. Our interactions with staff were just phenomenal, natural, and not scripted.
Stayed in August 2025
Reviewed: 22 August 2025
Daren
United KingdomThe chaotic nature of breakfast. You couldn't turn round without a small child running into you when you were carrying hot food and drinks.
Our room was spacious and well equipped. It had a small balcony with fabulous views over the ocean and the lagoon. Generally the staff in the hotel were very friendly and helpful.
Stayed in July 2025
Reviewed: 20 August 2025
Jong
South KoreaThe most comfortable bed in the world and hospitality of the staff. Great to visit once again after 2016.
Stayed in August 2025
Reviewed: 18 August 2025
Ian
AustraliaThe pillows were horrible
The pools
Stayed in August 2025
Reviewed: 16 August 2025
Bhavna
IndiaFantastic
All good
Stayed in June 2025
Reviewed: 16 August 2025
Amelia
AustraliaAll was great
Everything. Beautiful place to stay and everyone was lovely. Location was good too.
Stayed in July 2025
Reviewed: 14 August 2025
Frank
AustraliaNothing
We love everything about the Marriott the service the rooms the hospitality
Stayed in August 2025
Reviewed: 11 August 2025
Shannon
AustraliaNothing, everything is amazing
Everything…. The staff are incredible, the attention to detail always makes you feel so loved 🥰 the staff make the hotel so special even in a rainy weekend
Stayed in August 2025
Reviewed: 11 August 2025
Reuben
AustraliaNo lighting on the basketball court and the fake grass isn't the right surface.
KIds loved the pool with the fish.
Stayed in July 2025
Reviewed: 9 August 2025
Nicola
AustraliaThe building work around the pool is a bit unfancy but what can they do.
It's a special kind of place to stay. We did one night for a special treat. It was fun.
Stayed in July 2025
Reviewed: 8 August 2025
Rhian
United KingdomComfy beds, amazing pool, view of the ocean and the buffet breakfast!
Stayed in July 2025
Reviewed: 6 August 2025
Edwin
United StatesYou could hear road noise when traffic was peak in the morning inside the room.
Great location. Wonderful pool. Restaurants were exceptional. Friendly staff. Would definitely be back.
Stayed in August 2025
Reviewed: 28 July 2025
Louise
United KingdomNothing
Everything. High quality decor and comfortable beds, sheets were very high quality pillows very comfortable. Helpful staff and great pool with real fish just like the sea. Restaurant entertainment was fantastic . Felt like I’m a celebrity!!
Stayed in July 2025
Reviewed: 23 July 2025
Wendy
New ZealandThe mattress was very hard, sore backs as a result.
Staff very friendly, great facilities, well maintained.
Stayed in July 2025
Reviewed: 23 July 2025
Susan
AustraliaThe restaurants, the pools, the spa
Stayed in July 2025
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