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Reviews of Santana Resort Surfers Paradise 3 stars

7-15 Monte Carlo Ave, Surfers Paradise, 4217 Gold Coast, Australia

#732 of 1,067 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 269 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Very nice people running the place and was close to everything.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    6.0
    Tired 😫 unit in need of some love.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Our room was Number 10. Apparently, these are privately owned. It is very dated and worn looking. Could do with a through spring clean. Like the walls and ceiling cleaned. Update tired worn furniture. Chairs were flimsy, and bolts kept unscrewing. The couch was peeling and had covers over it. The washing machine needed a good clean where you put the powder it was all clogged up. Don't ask me what the toilet brush looked like, Ekk..... like I said, owners should put some dollars into a makeover. The spa / pool was handy but had sharp edges you needed to be careful with. Neighbors appeared to smoke assorted plants. So you'd get a wiffas you entered your unit. And yapping dog also. The receptionist was lovely and couldn't fault her.

    Handy to trams / bus. Near Broadbeach.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Air smelled a bit stale in the room but it wasn't bad once the window was opened.

    Pretty basic room which was fine for 2 nights. The bedroom was lovely and well presented and the bed was comfy. Great location, short walk to the tram stop.

    Stayed in July 2025

  • Reviewed: 18 June 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Central location, easy access and good amenities

    Stayed in June 2025

  • Reviewed: 11 April 2025

    8.0
    Very good
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The price was very good for the value of the room. The room was clean n nice.

    Stayed in April 2025

  • Reviewed: 12 March 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bit of a lug to get our stuff from the car park to our room - good exercise I guess.

    The rooms are quite spacious and comfortable. The kitchen could have had a few more cooking utilities otherwise good. Clean and comfy.

    Stayed in February 2025

  • Reviewed: 3 March 2025

    8.0
    Evelyn was such a welcoming Host
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Price & Location

    Stayed in March 2025

  • Reviewed: 9 February 2025

    7.0
    Was quite but don’t think I’d book again for the price you pay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Needs renovating badly bathroom was very dirty especially around the toilet looked like it hadn’t been cleaned for months, bathroom outdated and worn

    It was quiet, location was good

    Stayed in February 2025

  • Reviewed: 20 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    We had a great time. The 1 brm unit was a great set up. Laundry facilities in the bathroom. Full kitchen with all appliances needed. We were on third floor. Easy to walk up. Room is dated but cared for and gives a homey feel. The room and common areas were tidy and clean. When we were departing we found socks under the bed that didn't belong to us but this didn't take away from the experience as a whole. Location was amazing. Free street parking a well as undercover park included with room. Located between Surfers and Broadbeach with a team stop a 1 minute walk. 3 minutes walk to beaches. Close to everything but out of the hustle and bustle.

    Stayed in January 2025

  • Reviewed: 17 January 2025

    6.0
    Good but left with sick kids could be from anything but we seen mould in the aircon vents in bedroom
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There was mould in the air on vents

    Was set out nicely

    Stayed in January 2025

  • Reviewed: 18 December 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Unfortunately cleanliness not verry good.👎 Had to wash all kitchen utensils prior to use and not cleaned properly from previous guest.

    Location..👌👌 Considering in Broadbeach...VERRY QUIET..GREAT FOR SLEEPING!!

    Stayed in December 2024

  • Reviewed: 29 November 2024

    8.0
    Ticked all the boxes for a short stay time away
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Tired bathroom.

    Quiet. Very central to gardens, shopping and public transport as well as the beach

    Stayed in November 2024

  • Reviewed: 28 November 2024

    7.0
    Not wheelchair friendly
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Bathtub hard to get in and out of if your elderly

    No good for people with disabilities

    Stayed in November 2024

  • Reviewed: 1 November 2024

    7.0
    Great value for wonderful location
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    Nothing

    Location great, value for money for the provided accommodation and location at the Gold Coast. Light train nearby for easy travel. Walk to the beach

    Stayed in October 2024

  • Reviewed: 11 September 2024

    7.0
    Nice place, but not perfect
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom didn't have a fan and there was no fly screen on the bathroom window Walking up and down the stairs everyday was a killer

    Nice pool Room was nice

    Stayed in September 2024

  • Reviewed: 29 August 2024

    7.0
    Perfect quiet location but close to everything
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The complex was undergoing some renovations and updates, which was noticeable that it is needed, but the workers didn't cause too much of an inconvenience.

    The location was great, easy to get to public transport. It was a self contained apartment so great to have basic kitchen facilities to make meals at home if needed, and having laundry facilities including a fold out clothes rack was handy given the on site pool and nearby beaches

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    That was hair in the bathroom before we got there

    It was nice having a pool and spa

    Stayed in August 2024

  • Reviewed: 25 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I still havent recieved my key deposit back. The rooms were dated and coukd be cleaner.

    It was convient for our trip

    Stayed in July 2024

  • Reviewed: 15 August 2024

    6.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Cleaning of unit and crockery cutlery. Walls with marks and damage.

    Facilities

    Stayed in August 2024

  • Reviewed: 19 July 2024

    8.0
    Exactly what I needed for my trip
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Could have been more cleaner and broken items fixed as well as more things in the starter pack

    Great location and the heated pool was amazing for the winter stay

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Very adequate place, good location, staff friendly and helpful.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Very well equipped place. Very convenient location

    Stayed in July 2024

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 24 nights
    • Submitted via mobile

    Very good clean wood do it again

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Quite homely

    Stayed in April 2024

  • Reviewed: 25 May 2024

    7.0
    Value for money.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Self contained so not serviced unless over 7 days. Only 1 soap toilet roll or have to buy more from reception. Tradies doing work and starting 7-7.30. I permanent resident with noisy dog.

    Good rates. Great position. Near tram stop. 1 stop to Broadbeach.24 convenience store, nice bagel and coffee cafe. Great pool or 10 minute walk to beach. Room had wher/ dryer. Cooking facilities

    Stayed in May 2024

Showing 1 – 25

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