113-119 Flinders Street, 4810 Townsville, Australia
#19 of 41 hotels in Townsville
Guests' ChoiceBased on 2419 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 4 September 2025
Robin
New ZealandThe weird wall along the outside of the rooms, blocking light and restricting the view of the pool area.
Good location. Friendly staff, nice pool area, good restaurant.
Stayed in September 2025
Reviewed: 3 September 2025
Ian
AustraliaThe bed in my room (11), was the second most uncomfortable bed I have ever slept in the mattress definitely needs replacing
Overall the facility was good the pool and poolside bar were excellent
Stayed in August 2025
Reviewed: 2 September 2025
Andrew
Australiabed not comfy at all
Stayed in August 2025
Reviewed: 31 August 2025
Lauren
AustraliaWe stayed in a room with low natural light and it had a damp smell in the property, we couldn’t pull blinds back to let light in. But overall it was pleasant.
Great location, vibe, styling.
Stayed in July 2025
Reviewed: 30 August 2025
Richard
AustraliaThe bathroom and toilet area was dirty
Stayed in August 2025
Reviewed: 21 August 2025
Adele
AustraliaLaundry out of order, limited housekeeping had to ask for bedding change after a week of staying, floors bathrooms not cleaned during stay no facilities to even do ourselves
Location
Stayed in August 2025
Reviewed: 19 August 2025
Jane
AustraliaA microwave would have been good. Expected to wash our cups provided, but no dishwashing liquid or tea towel provided. Shower pressure a bit underwhelming. Needs some towel rails - hooks only.
Room with 2 double beds ideal for sharing with friend. Room was quiet. Beds were very comfy. Room serviced daily. Liked having a good restaurant on site that had good food, not expensive, good atmosphere. Enjoyed eating at end of day without having to leave resort and sit at table on balcony above Flinders St. Staff were very friendly and helpful at all times.
Stayed in August 2025
Reviewed: 18 August 2025
Mark
United KingdomThe apartment was nicely furnished steak and chip night was excellent value.
Stayed in August 2025
Reviewed: 18 August 2025
Carmen-lee
AustraliaAir con didn’t work the tv didn’t work the elevator didn’t work, very inconvenient with my bad leg my family in a wheel chair, the decorator lady, found it difficult to get up the first level We were up graded to a bigger room
The convenience for our function
Stayed in August 2025
Reviewed: 18 August 2025
Scott
AustraliaNothing to mention here, although if you’re looking for really modern it may not be for you
Great friendly vibe, clean, comfortable & relaxing
Stayed in July 2025
Reviewed: 18 August 2025
Alan
AustraliaReception area no access to lift
Pool and Restaurants
Stayed in August 2025
Reviewed: 17 August 2025
Robert
AustraliaWas great. Ryan (I think his name) looked after the crew with any needs.
Stayed in August 2025
Reviewed: 17 August 2025
Emma
AustraliaHaving three showers in the villa was not needed.
The location is great and parking onsite is handy.
Stayed in August 2025
Reviewed: 17 August 2025
Katie
AustraliaWe stayed on a Saturday night and it was very noisy, the room was very close to the bar, and after the hotel bar shut we could hear loud music very late from neighbouring venues.
Rooftop pool, friendly staff
Stayed in August 2025
Reviewed: 16 August 2025
Rachel
AustraliaVery small bathroom.
Great pool, nice and clean facilities, restaurant and food were brilliant. Other than one grumpy bar tender, the rest of the staff were brilliant. Definitely recommend.
Stayed in August 2025
Reviewed: 13 August 2025
Yvonne
AustraliaReception was under construction which meant the lift was not accessible and we had to drag our suitcases up the stairs. Room next to restaurant meant people were using tables past close up time and it was a bit loud
Proximity to Sealink ferry and to the esplanade. Pool area and seating around it was nice but pool was cold.
Stayed in August 2025
Reviewed: 12 August 2025
Eran
IsraelThe bathroom door had no lock. The second room with bunk beds was narrow. The reception face the street but the parking is on the other side in a different alley which made it hard during check in.
The rooms are near the pool and it has a bar with cool vibe and music. Although the bar was fully booked up we could order take away to the rooms. There is also a restaurant inn the first floor. Very close to the ferrys to magnetic island
Stayed in August 2025
Reviewed: 9 August 2025
Josh
AustraliaNoisy , very noisy and tiny small rooms
Restaurant down stairs
Stayed in August 2025
Reviewed: 9 August 2025
Peter
AustraliaThe room air-conditioner was unable to be turned off without removing the key card and thus ventilation, lighting. The shower leaked into the room. The room was noisy with the restaurant nearby. The pool was cold compared to the ocean temperature. There were not enough blankets in the room, and the extra blanket had large holes in it.
The location was good to town facilities and downstairs cafe. Undercover, secure parking. Close to pool, meals reasonable in price and size. Was able to obtain a refund for nights not used.
Stayed in August 2025
Reviewed: 8 August 2025
Shane
IrelandStaff
Stayed in July 2025
Reviewed: 8 August 2025
Mark
AustraliaWe were allocated a room that had a very noisy air con unit on its roof It never stopped and we could not sleep
Helpful manager in relocating our room
Stayed in August 2025
Reviewed: 8 August 2025
Crystal
AustraliaNice easy walk to lots of places, near lots of lovely historical buildings
Stayed in August 2025
Reviewed: 7 August 2025
Torie
United KingdomSmall rooms, slightly further from the Strand than we realised and very loud music/drunk laughing/ noisy til passed midnight.
Stylish, convenient and lovely swimming pool.
Stayed in August 2025
Reviewed: 6 August 2025
Bette
AustraliaShower in our room wasn't very clean & water tended to run to the door not to the grated outlet
In walking distance to everywhere we wanted to go
Stayed in July 2025
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